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Infrascale Backup & Disaster Recovery vs Veritas System Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Disaster Recovery (DR) Software
12th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (14th), Disaster Recovery as a Service (5th), SaaS Backup (8th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Disaster Recovery (DR) Software category, the mindshare of Infrascale Backup & Disaster Recovery is 2.6%, up from 1.1% compared to the previous year. The mindshare of Veritas System Recovery is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery2.6%
Veritas System Recovery1.7%
Other95.7%
Disaster Recovery (DR) Software
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"If you want something that works and is reliable, here it is."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"It works a treat and does the job perfectly."
"With this, the speed to recovery and the confidence during recovery is very good, and the recovery actually works."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"It has a user-friendly interface and configures and integrates nicely with other products."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"You can back up the whole image."
"The installation was straightforward."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"It has a user-friendly interface."
 

Cons

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"User interface and navigation are also not that good."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"Veritas System Recovery’s pricing and local support need some improvement."
"The pricing could be cheaper."
"It needs an easier interface."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"We faced issues with recovery and restoration."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
 

Pricing and Cost Advice

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"I appreciate their pricing. We went for this solution for its pricing."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
Manufacturing Company
14%
Construction Company
12%
Computer Software Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
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Also Known As

Infrascale Platform
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas System Recovery and other solutions. Updated: September 2026.
914,889 professionals have used our research since 2012.