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Infrascale Backup & Disaster Recovery vs Veritas CloudPoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
13th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Backup and Recovery (14th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (6th)
Veritas CloudPoint
Ranking in Cloud Backup
26th
Average Rating
9.6
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.5%, up from 0.7% compared to the previous year. The mindshare of Veritas CloudPoint is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.5%
Veritas CloudPoint0.6%
Other97.9%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
SL
Operations Director, Information Technology at a healthcare company with 1,001-5,000 employees
Seamless integration supports small teams with existing skills
The most valuable feature we've found with Veritas CloudPoint so far is the lack of a learning curve because the team was already familiar with all of the consoles and how to build policies. As they started to use it in Azure, they were able to continue doing things as they were used to doing them rather than having to learn a new tool. The efficiency gain we've experienced is that we were able to start deploying backup policies to Azure without having to learn a new tool, even though there are arguments about overhead and granularity if one uses native Azure backup tools compared to Veritas CloudPoint.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"I would rate Veritas CloudPoint a ten because it's done everything it says it'll do, and we've really not had many problems with it."
"The initial setup is very easy and quite straightforward."
"The most valuable features are the indexing, the file-level restore, and the replications between regions."
"The product is good for volume-level backups."
 

Cons

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They are niche with the work that they do, but they should have more integration with NetBackup and the reporting is something they should be working towards improving."
"The product needs to improve its file-level or granular-level backups."
"I don't care for the pricing or capacity license model from Veritas CloudPoint because there are cases where we back up the same data multiple times, yet we still owe from a capacity standpoint based on how much data is managed in our backups."
 

Pricing and Cost Advice

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing is based on how much data you have plus what appliances you need."
"Our licensing fees are billed every four months."
"When comparing to other solutions, the price is at par."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
11%
Healthcare Company
11%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
What needs improvement with Veritas CloudPoint?
I don't care for the pricing or capacity license model from Veritas CloudPoint because there are cases where we back up the same data multiple times, yet we still owe from a capacity standpoint bas...
What is your primary use case for Veritas CloudPoint?
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the same look and feel as they started to back up virtual machines that were being bui...
What advice do you have for others considering Veritas CloudPoint?
We work in a cloud environment in the health insurance industry as a medium-sized business. We're pretty happy with Veritas CloudPoint in terms of how we've used it on-premises over the years. Alth...
 

Also Known As

Infrascale Platform
CloudPoint
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas CloudPoint and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.