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Infrascale Backup & Disaster Recovery vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
8th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th)
Veritas Alta SaaS Protection
Ranking in SaaS Backup
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Advanced Threat Protection (ATP) (26th), SaaS Management Platforms (9th)
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.7%, up from 0.5% compared to the previous year. The mindshare of Veritas Alta SaaS Protection is 1.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.7%
Veritas Alta SaaS Protection1.8%
Other96.5%
SaaS Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
SG
Technical Manager at Rigor Systems Limited
Experience with offsite backup enhances data integrity and reduces on-premise reliance
One of the features of Veritas Alta SaaS Protection that customers are looking for is immutability. This is the most important feature. With the cloud, Veritas Alta SaaS Protection is actually in the cloud, which means they have unlimited space to do their backups. They can expand on a need-to-need basis. The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore. Currently, it's automated so you just do a click. You select the feature in a graphical interface, making it easy to use even for a newbie.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is that it is simple to use."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"It works a treat and does the job perfectly."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated."
"I would recommend anybody to buy this solution and use it."
"he most valuable feature is that it's not so intrusive with computer resources."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore."
"The duplication is the solution's most valuable feature."
"It excels in performance and delivery but they are quiet on the market."
"The solution's hardware appliance is very scalable and very useful."
 

Cons

"In terms of overage, or outgrowing capacity with backups, I have an issue."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The customer was probably down for about three days; this was a very difficult situation for us to be in."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"The program is quite expensive and I am not impressed by their technical support."
"Licensing has been a struggle."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"Other people will prefer this solution because they're used to it. However, from my point of view, you have more breaks, more failures on it than you will with Commvault."
"The technical team wasn't very helpful."
"The go-between is a Veritas partner, so the customer support was not that good."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"The backup reports and the dashboard need improvement."
 

Pricing and Cost Advice

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"I appreciate their pricing. We went for this solution for its pricing."
"Our licensing fees are billed every four months."
"The program is quite expensive."
"The tool is expensive compared to Veeam."
"SaaS Backup isn't the most expensive solution."
"This solution is not cheap and not expensive but priced in the mid-range."
"I would rate this solution's pricing as five out of five."
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Top Industries

By visitors reading reviews
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
Manufacturing Company
14%
Construction Company
10%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta SaaS Protection depends on the size of data being stored, the region, and the type ...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby different customers are on different time zones, and Veritas Alta SaaS Protection is ...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offline backups. This means they don't have to constrain their on-premise resources....
 

Also Known As

Infrascale Platform
SaaS Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Alta SaaS Protection and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.