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Infrascale Backup & Disaster Recovery vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
11th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Backup and Recovery (24th), Cloud Backup (22nd), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th)
Veritas Alta SaaS Protection
Ranking in SaaS Backup
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Advanced Threat Protection (ATP) (27th), SaaS Management Platforms (9th)
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.6%, up from 0.3% compared to the previous year. The mindshare of Veritas Alta SaaS Protection is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.6%
Veritas Alta SaaS Protection1.8%
Other96.6%
SaaS Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
SG
Technical Manager at Rigor Systems Limited
Experience with offsite backup enhances data integrity and reduces on-premise reliance
One of the features of Veritas Alta SaaS Protection that customers are looking for is immutability. This is the most important feature. With the cloud, Veritas Alta SaaS Protection is actually in the cloud, which means they have unlimited space to do their backups. They can expand on a need-to-need basis. The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore. Currently, it's automated so you just do a click. You select the feature in a graphical interface, making it easy to use even for a newbie.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this product is really solid and they're a very good company to work with."
"The biggest lesson that I have learned from using this product is that we should have switched years before we did."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"From a backup and disaster recovery perspective, it has been a night and day difference."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature of this solution is that it is simple to use."
"The most valuable features are the ease of administration and the ease of configuration."
"I would recommend anybody to buy this solution and use it."
"It's a good solution. It's pretty stable."
"The most valuable feature is that it is simple to use."
"What I like most about Veritas SaaS Backup is that it is easy to work on and has compatible features."
"The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore."
"We're comfortable using this kind of technology. It's user-friendly."
"The duplication is the solution's most valuable feature."
 

Cons

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated."
"The backup reports and the dashboard need improvement."
"The usability of the solution isn't the best."
"The go-between is a Veritas partner, so the customer support was not that good."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes."
"The backup reports and the dashboard need improvement."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
 

Pricing and Cost Advice

"I appreciate their pricing. We went for this solution for its pricing."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Our licensing fees are billed every four months."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"SaaS Backup isn't the most expensive solution."
"This solution is not cheap and not expensive but priced in the mid-range."
"The tool is expensive compared to Veeam."
"The program is quite expensive."
"I would rate this solution's pricing as five out of five."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
12%
Healthcare Company
9%
Construction Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta SaaS Protection depends on the size of data being stored, the region, and the type ...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby different customers are on different time zones, and Veritas Alta SaaS Protection is ...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offline backups. This means they don't have to constrain their on-premise resources....
 

Also Known As

Infrascale Platform
SaaS Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Alta SaaS Protection and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.