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Infrascale Backup & Disaster Recovery vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
40th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
Backup and Recovery (64th), Cloud Backup (48th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (28th)
Veritas Alta SaaS Protection
Ranking in SaaS Backup
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Advanced Threat Protection (ATP) (28th), SaaS Management Platforms (11th)
 

Mindshare comparison

As of May 2025, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.3% compared to the previous year. The mindshare of Veritas Alta SaaS Protection is 1.7%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
SunilPanigrahi - PeerSpot reviewer
A stable solution with good duplication capabilities and fair pricing
The duplication is the solution's most valuable feature The backup reports and the dashboard need improvement.  I've been using the solution for five years. The solution is quite stable. We haven't had any problems over the past five years of use. Scalability is fine. We keep adding different…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature of this solution is that it is simple to use."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"The most valuable features are the ease of administration and the ease of configuration."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"We're comfortable using this kind of technology. It's user-friendly."
"I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope."
"The solution's hardware appliance is very scalable and very useful."
"The most valuable feature is that it is simple to use."
 

Cons

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes."
"The technical team wasn't very helpful."
"Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons."
"The solution does lack a lot of features, and we're considering switching."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
"Technical support can be improved."
"The usability of the solution isn't the best."
"The backup reports and the dashboard need improvement."
 

Pricing and Cost Advice

"The pricing is fair, and they are interested in working with MSPs as part of their market."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"Our licensing fees are billed every four months."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"I would rate this solution's pricing as five out of five."
"The program is quite expensive."
"This solution is not cheap and not expensive but priced in the mid-range."
"The tool is expensive compared to Veeam."
"SaaS Backup isn't the most expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
What needs improvement with Veritas Alto SaaS Protection?
The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes.
What is your primary use case for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is good for cloud backups and has many integration features. It works well in a hybrid model.
 

Also Known As

Infrascale Platform
SaaS Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
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