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Infrascale Backup & Disaster Recovery vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
8th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
20
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (15th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th)
Veritas Alta SaaS Protection
Ranking in SaaS Backup
19th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Advanced Threat Protection (ATP) (25th), SaaS Management Platforms (10th)
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.8%, up from 0.5% compared to the previous year. The mindshare of Veritas Alta SaaS Protection is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.8%
Veritas Alta SaaS Protection1.7%
Other96.5%
SaaS Backup
 

Featured Reviews

MX
Dev Ops Engineer And Solution Architect at Scania
Automated backups have increased user trust and ensured reliable multi-region disaster recovery
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our databases. The networking flow can definitely improve, which could speed up the scale at which backups are performed. Increased availability into more regions would be beneficial. Currently, Infrascale Backup & Disaster Recovery is limited to certain regions in the world, but there could be customers who would want to use it in Mumbai or other parts of the globe. That would increase their use case and help cater to more customers across the world.
SG
Technical Manager at Rigor Systems Limited
Experience with offsite backup enhances data integrity and reduces on-premise reliance
One of the features of Veritas Alta SaaS Protection that customers are looking for is immutability. This is the most important feature. With the cloud, Veritas Alta SaaS Protection is actually in the cloud, which means they have unlimited space to do their backups. They can expand on a need-to-need basis. The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore. Currently, it's automated so you just do a click. You select the feature in a graphical interface, making it easy to use even for a newbie.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works a treat and does the job perfectly."
"If you want something that works and is reliable, here it is."
"The most valuable feature of this solution is that it is simple to use."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"It's a good solution. It's pretty stable."
"The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore."
"The duplication is the solution's most valuable feature."
"It offers general business continuity and disaster recovery for the industry."
"The most valuable feature is that it is simple to use."
"I would recommend anybody to buy this solution and use it."
"The solution is quite stable, and we haven't had any problems over the past five years of use."
 

Cons

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes."
"In the future, we would like to see support for virtualized machines."
"Other people will prefer this solution because they're used to it. However, from my point of view, you have more breaks, more failures on it than you will with Commvault."
"Technical support can be improved."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"The go-between is a Veritas partner, so the customer support was not that good."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"The backup reports and the dashboard need improvement."
 

Pricing and Cost Advice

"The licensing is based on how much data you have plus what appliances you need."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"Our licensing fees are billed every four months."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"This solution is not cheap and not expensive but priced in the mid-range."
"The program is quite expensive."
"SaaS Backup isn't the most expensive solution."
"I would rate this solution's pricing as five out of five."
"The tool is expensive compared to Veeam."
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Top Industries

By visitors reading reviews
Construction Company
13%
Healthcare Company
12%
Outsourcing Company
12%
Financial Services Firm
9%
Manufacturing Company
12%
Construction Company
12%
Outsourcing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
In terms of how Infrascale Backup & Disaster Recovery can be improved, I can suggest using the recovery time objective system, where current state systems can be restored in about zero downtime...
What is your primary use case for Infrascale Platform?
My main use case for Infrascale Backup & Disaster Recovery is that day-to-day, we never use it; we use it only yearly once. I can give you a quick, specific example of a time when I used Infras...
What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta SaaS Protection depends on the size of data being stored, the region, and the type ...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby different customers are on different time zones, and Veritas Alta SaaS Protection is ...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offline backups. This means they don't have to constrain their on-premise resources....
 

Also Known As

Infrascale Platform
SaaS Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Alta SaaS Protection and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.