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Infrascale Backup & Disaster Recovery vs Veritas Alta SaaS Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in SaaS Backup
10th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Backup and Recovery (25th), Cloud Backup (18th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (17th)
Veritas Alta SaaS Protection
Ranking in SaaS Backup
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
Advanced Threat Protection (ATP) (27th), SaaS Management Platforms (13th)
 

Mindshare comparison

As of January 2026, in the SaaS Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.4%, up from 0.3% compared to the previous year. The mindshare of Veritas Alta SaaS Protection is 1.9%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Infrascale Backup & Disaster Recovery1.4%
Veritas Alta SaaS Protection1.9%
Other96.7%
SaaS Backup
 

Featured Reviews

reviewer2649186 - PeerSpot reviewer
President at a media company with 11-50 employees
Its user-friendliness and consolidated dashboard make backups and recovery very easy
Having a single dashboard makes management and monitoring easier because you do not have to log into multiple services and multiple dashboards in order to gather the same information. It is always nice to have a consolidated view of your data and how you are performing your day-to-day operations with backup and recovery if you need to recover any file. It is very easy to restore data. The user interface or the dashboard is very intuitive. It is very easy to use, making it easy to recover or replicate any files. It is extremely important for us that Infrascale has the ability to recover data from any point in time. Data is the jewel crown of any business. If you do not have the right data, you are going to face many challenges in running your business. It is important to recover and restore the right data at the right time so that it does not impact your business and your bottom line.
SG
Technical Manager at Rigor Systems Limited
Experience with offsite backup enhances data integrity and reduces on-premise reliance
One of the features of Veritas Alta SaaS Protection that customers are looking for is immutability. This is the most important feature. With the cloud, Veritas Alta SaaS Protection is actually in the cloud, which means they have unlimited space to do their backups. They can expand on a need-to-need basis. The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore. Currently, it's automated so you just do a click. You select the feature in a graphical interface, making it easy to use even for a newbie.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward and we received support from the manufacturer."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature of this solution is that it is simple to use."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"It's very comprehensive. It's one of the first brands to appear in its field."
"The duplication is the solution's most valuable feature."
"Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"It's a good solution. It's pretty stable."
"he most valuable feature is that it's not so intrusive with computer resources."
"The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore."
"The most valuable feature is that it is simple to use."
 

Cons

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
"The technical team wasn't very helpful."
"In the future, we would like to see support for virtualized machines."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"The backup reports and the dashboard need improvement."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"The solution does lack a lot of features, and we're considering switching."
 

Pricing and Cost Advice

"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"The licensing is based on how much data you have plus what appliances you need."
"I would rate this solution's pricing as five out of five."
"This solution is not cheap and not expensive but priced in the mid-range."
"The program is quite expensive."
"The tool is expensive compared to Veeam."
"SaaS Backup isn't the most expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Healthcare Company
10%
Manufacturing Company
7%
Performing Arts
7%
Manufacturing Company
14%
Financial Services Firm
9%
Insurance Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise1
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
The only thing that I want to be released is Infrascale Backup & Disaster Recovery's ability to connect to Zoho, which they're working on right now. I've been in constant communication with the...
What is your primary use case for Infrascale Platform?
I don't personally use Infrascale Backup & Disaster Recovery; I resell it and have it for a client who seems to like it. They're waiting for this upgrade and update that's going to allow more c...
What is your experience regarding pricing and costs for Veritas Alto SaaS Protection?
Veritas Alta SaaS Protection is slightly expensive, but they can do more on it. The exact figure for Veritas Alta SaaS Protection depends on the size of data being stored, the region, and the type ...
What needs improvement with Veritas Alto SaaS Protection?
For Veritas Alta SaaS Protection, the only challenge is downtime and the impact of time synchronization whereby different customers are on different time zones, and Veritas Alta SaaS Protection is ...
What is your primary use case for Veritas Alto SaaS Protection?
For the customers that I'm dealing with, they are using Veritas Alta SaaS Protection for long-term retention and offline backups. This means they don't have to constrain their on-premise resources....
 

Also Known As

Infrascale Platform
SaaS Backup
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Information Not Available
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