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Veritas Alta SaaS Protection pros and cons

Vendor: Veritas
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Veritas Alta SaaS Protection provides an easy-to-use experience with valuable features such as duplication.
Its scalability, especially in the hardware appliance, makes it very useful for businesses.
It offers complete coverage for all modules proposed by Office 365, which many competitors do not.
Users appreciate the comprehensive nature and enhanced security features, including an automated recovery feature that simplifies the restoration process.
The appliance is fully integrated with the cloud, supporting both hybrid and cloud environments.

CONS

Technical team was not very helpful, and support can be improved, especially when setup assistance is needed for specific implementations like Oracle or SQL servers.
There is a limitation in backup options, as only Veritas cloud is supported, excluding other major providers like GCP, Azure, and AWS.
Licensing has been a struggle with complexities and lack of sophistication, forcing customers into purchasing separate add-ons.
Performance issues are evident, especially in the time taken to complete jobs, and improvement in this area is necessary.
Customers face challenges in file recovery post-contract, as browsing files or recovering earlier versions is not supported by Veritas.
 

Veritas Alta SaaS Protection Pros review quotes

reviewer1032081 - PeerSpot reviewer
Feb 23, 2020
It's a good solution. It's pretty stable.
SG
May 23, 2025
The automated recovery feature of Veritas Alta SaaS Protection makes the recovery much easier, as opposed to earlier methods where we were using scripts to do the restore.
Daniel Ogola - PeerSpot reviewer
Sep 2, 2022
Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment.
Learn what your peers think about Veritas Alta SaaS Protection. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
JR
Jun 13, 2022
We're comfortable using this kind of technology. It's user-friendly.
reviewer1202862 - PeerSpot reviewer
Nov 18, 2019
I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope.
reviewer1340334 - PeerSpot reviewer
May 5, 2020
It's very comprehensive. It's one of the first brands to appear in its field.
reviewer2539158 - PeerSpot reviewer
Aug 30, 2024
Some of the tool's best features include an enhanced dashboard and strong security features compared to native Veritas. Our environment is entirely automated.
AA
Sep 5, 2019
What I like most about Veritas SaaS Backup is that it is easy to work on.
it_user1137606 - PeerSpot reviewer
Mar 23, 2020
The most valuable feature is that it is simple to use.
reviewer1234257 - PeerSpot reviewer
Nov 28, 2019
The solution is stable; I haven't experienced any bugs or glitches on it.
 

Veritas Alta SaaS Protection Cons review quotes

reviewer1032081 - PeerSpot reviewer
Feb 23, 2020
The usability of the solution isn't the best.
SG
May 23, 2025
They should review the cost aspect of the subscription for Veritas Alta SaaS Protection because customers are going for the cheaper storage, which doesn't give those features in terms of dedup ratios.
Daniel Ogola - PeerSpot reviewer
Sep 2, 2022
The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with.
Learn what your peers think about Veritas Alta SaaS Protection. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
JR
Jun 13, 2022
When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas.
reviewer1202862 - PeerSpot reviewer
Nov 18, 2019
Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS.
reviewer1340334 - PeerSpot reviewer
May 5, 2020
Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons.
reviewer2539158 - PeerSpot reviewer
Aug 30, 2024
The tool can be improved in terms of maintainability and flexibility, especially as companies grow larger. In these aspects, I feel Veeam is better for cloud and operational purposes.
AA
Sep 5, 2019
The technical team wasn't very helpful.
it_user1137606 - PeerSpot reviewer
Mar 23, 2020
In the future, we would like to see support for virtualized machines.
reviewer1234257 - PeerSpot reviewer
Nov 28, 2019
The solution does lack a lot of features, and we're considering switching.