Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Nov 18, 2019
I think the most important feature is the ability of SaaS Backup to cover all modules proposed by Office 365, because competing solutions don't cover the total scope.
The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with.
Managing partner at Techmaster Serviços em Informática
Jun 13, 2022
When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Nov 18, 2019
Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS.
Licensing has been a struggle. It went from bronze, silver to gold. Licensing needs more sophistication. It has features that are sold as separate add-ons.
Director Of Operations at a tech services company with 10,001+ employees
Nov 13, 2019
The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items.
