We compared AWS Backup and Druva Phoenix across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site. Druva Phoenix is commended for its user-friendly login portal and overall adaptability.
Room for Improvement: AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators. Druva Phoenix is not suitable for non-x86 architectures like AIX and cannot be utilized in the cloud for AIX systems.
Service and Support: Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues. Druva Phoenix's technical support is exceptional, promptly resolving problems with efficiency.
Ease of Deployment: Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days. Druva Phoenix offers a quick and easy setup, enabling immediate data backup in a lab environment.
Pricing: AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex. Druva Phoenix's pricing includes cloud data storage, eliminating the need for separate billing. Druva Phoenix's simple and clear pricing model is based on the amount of data and the number of virtual machines being backed up.
ROI: AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events. There is no available information or user feedback regarding the ROI of Druva Phoenix. It is advised to refer to official sources or directly reach out to the companies for accurate details on user ROI.
Comparison Results: AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality. Druva Phoenix provides a fast and effortless setup process and solid compatibility with x86 platforms. Users like Druva’s all-inclusive pricing that eliminates the need for separate billing for data storage. However, it is not compatible with non-x86 architectures and cannot be deployed in the cloud for AIX systems.
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The most valuable features we have found are the flexibility in the services offered."
"It also saves costs and is quick."
"The most valuable feature is the daily incremental site backup."
"The auto-scaling feature and the time efficiency of setting up AWS Backup are the most valuable aspects for us."
"The replication in the recovery region is the most valuable feature."
"The advantage that AWS Backup has over competitors is that it's very simple."
"I rate the tool's stability a nine out of ten."
"The solution is stable; I haven't experienced any bugs or glitches on it."
"We're comfortable using this kind of technology. It's user-friendly."
"he most valuable feature is that it's not so intrusive with computer resources."
"The solution's hardware appliance is very scalable and very useful."
"What I like most about Veritas SaaS Backup is that it is easy to work on."
"The duplication is the solution's most valuable feature."
"The most valuable feature is that it is simple to use."
"Veritas is loaded with features because the appliance is ready to integrate with the cloud in cases where the customers have a hybrid or cloud environment."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"It could be less expensive."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"They should work on their visual capabilities."
"Its cost could be better than a few of its competitors."
"This backup tool does the full backup of the entire snapshot server. I would like to have the option to not do the full server backup."
"Only the price could be improved."
"An area for improvement is the product's performance, especially how long it takes to do a job."
"The technical team wasn't very helpful."
"When you finish a project, the client should have the opportunity to browse the files rather than simply ending the contract. Also, it's not possible to recover earlier versions. It should be possible to have a database for recovering files after you finish a contract. There's no solution for this from Veritas."
"Currently, it isn't possible to use anything other than Veritas cloud to back up to. I think today it's important to cover the three major cloud provider: GCP, Azure and AWS."
"The usability of the solution isn't the best."
"The go-between is a Veritas partner, so the customer support was not that good. The solution is fine except when there is a purchasing crisis where you have to remake the ecosystem. It causes a lot of issues. The support was a problem, but we're okay with it as long as we have someone to communicate with."
"In the future, we would like to see support for virtualized machines."
"The implementation could be improved. The server setup is very easy, but some specific client implementation, for example, Oracle or SQL servers, are a little bit complicated. they should offer a bit more assistance with the setup for these particular items."
AWS Backup is ranked 5th in SaaS Backup with 22 reviews while Veritas Alta SaaS Protection is ranked 9th in SaaS Backup with 12 reviews. AWS Backup is rated 8.0, while Veritas Alta SaaS Protection is rated 8.0. The top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". On the other hand, the top reviewer of Veritas Alta SaaS Protection writes "It's a user-friendly solution that helps us migrate our customers from their local servers". AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect Cloud, Rubrik Go and AWS Elastic Disaster Recovery, whereas Veritas Alta SaaS Protection is most compared with Veritas NetBackup, Commvault Cloud, Veritas Backup Exec, Azure Backup and Keepit. See our AWS Backup vs. Veritas Alta SaaS Protection report.
See our list of best SaaS Backup vendors.
We monitor all SaaS Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
