Executive SummaryUpdated on Sep 11, 2024
Infrascale Backup & Disaster Recovery and NetApp SnapCenter are two solutions in the backup and disaster recovery field. While Infrascale excells in ease of deployment, customer service, and pricing, NetApp SnapCenter stands out for its comprehensive features.
Features: Infrascale Backup & Disaster Recovery offers strong ransomware protection, cloud storage integration, and fast recovery times according to user reviews. NetApp SnapCenter is praised for its application-consistent backups, centralized management, and integration with other NetApp products. NetApp SnapCenter has more advanced features, making it a preferred choice for users needing extensive integration options.
Room for Improvement: Users suggest Infrascale Backup & Disaster Recovery improve its reporting capabilities and expand its integrations with other third-party applications. Reviews indicate that NetApp SnapCenter could enhance its GUI responsiveness and simplify its patch management process. Both products have areas for improvement, but the feedback is more critical for NetApp SnapCenter’s interface issues.
Ease of Deployment and Customer Service: Infrascale Backup & Disaster Recovery is noted for its straightforward setup process and responsive, helpful customer service. On the other hand, NetApp SnapCenter's deployment is described as more complex, often requiring additional support, though its customer service is reliable. Users favor Infrascale for ease of deployment and customer support quality.
Pricing and ROI: Infrascale Backup & Disaster Recovery is appreciated for its cost-effectiveness and significant ROI. In contrast, NetApp SnapCenter, while more expensive, is considered worth the investment due to its robust features, providing a strong ROI for comprehensive backup solutions. Users find Infrascale more budget-friendly, whereas NetApp SnapCenter offers better returns for feature-rich environments.
