IFS Cloud Platform vs Spiceworks comparison

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IFS Cloud Platform

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Executive SummaryUpdated on Dec 1, 2024

Spiceworks and IFS Cloud Platform serve different markets within the IT management software sector. Spiceworks is more suitable for SMBs with its cost-free offerings, whereas IFS Cloud Platform is preferable for large enterprises due to its extensive features and integration capabilities.

Features: Spiceworks is tailored for SMBs, providing easy-to-use inventory management, a help desk system, and community support. These features make it accessible for companies without extensive IT setups. IFS Cloud Platform offers advanced ERP functionalities, strong integration capabilities, and business analytics, making it perfect for larger organizations needing comprehensive solutions.

Room for Improvement: Spiceworks could improve its monitoring tools, ticketing features, and scalability for large-scale deployments. The reporting system also requires enhancement. IFS Cloud Platform needs to improve user-friendliness, reporting functionalities, and support for high-volume transactions to better meet user needs.

Ease of Deployment and Customer Service: Spiceworks relies completely on an on-premises deployment model, with technical support primarily coming from its user community, as no paid support options exist. IFS Cloud Platform allows more deployment flexibility with both on-premises and hybrid cloud options, offering professional customer service and structured support.

Pricing and ROI: Spiceworks' free service offers excellent ROI by requiring only time investments for learning and setup. IFS Cloud Platform commands substantial licensing fees but provides value for large companies through its comprehensive ERP solutions, although it may be costly for smaller entities.

To learn more, read our detailed IFS Cloud Platform vs. Spiceworks Report (Updated: September 2025).

IFS Cloud Platform vs. Spiceworks

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Helped 869,089 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.1

Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.

Sentiment score

7.8

Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.

No quotes available

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No quotes available

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Customer Service

Sentiment score

5.7

Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.

Sentiment score

7.4

Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.

No quotes available

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No quotes available

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Scalability Issues

Sentiment score

7.8

IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.

Sentiment score

7.4

Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.

IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

No quotes available

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Stability Issues

Sentiment score

8.0

IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.

Sentiment score

6.6

Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.

Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

No quotes available

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Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.

Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.

They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.

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Consultant at Arcwide

There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

No quotes available

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Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.

Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.

No quotes available

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No quotes available

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Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.

Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.

For more quotes and insights, download the IFS Cloud Platform report

Consultant at Arcwide

There are fewer fields on the user screen compared to other products.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

Additionally, it is free software.

Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

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Categories and Ranking

IFS Cloud Platform

Ranking in Help Desk Software

17th

Ranking in IT Asset Management

11th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

CRM (27th), Customer Experience Management (9th), Field Service Management (2nd), ERP (17th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (4th), Local Government CRM (13th), IT Service Management (ITSM) (14th), License Management (2nd)

Spiceworks

Ranking in Help Desk Software

15th

Ranking in IT Asset Management

10th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (44th)

Mindshare comparison

As of October 2025, in the Help Desk Software category, the mindshare of IFS Cloud Platform is 1.8%, up from 1.3% compared to the previous year. The mindshare of Spiceworks is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Help Desk Software Market Share Distribution
Product	Market Share (%)
Spiceworks	1.4%
IFS Cloud Platform	1.8%
Other	96.8%

Help Desk Software

Featured Reviews

Has supported project management and business customization through strong modular flexibility

Consultant at Arcwide

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

11%

Energy/Utilities Company

Comms Service Provider

University

15%

Computer Software Company

13%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Product Reports

IFS Cloud Platform

Download IFS Cloud Platform product report

Download Spiceworks product report

Also Known As

IFS Applications, Assyst, IFS Cloud

No data available

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino

IFS Cloud Platform vs. Spiceworks