IBM WebSphere BPMS vs SS&C Blue Prism comparison

IBM and SS&C Technologies are both solutions in the Process Automation category. IBM is ranked #33 with an average rating of 7.0, while SS&C Technologies is ranked #26 with an average rating of 7.7. IBM holds a 0.2% mindshare in PA, compared to SS&C Technologies’s 0.6% mindshare. Additionally, 80% of IBM users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

IBM WebSphere BPMS

Read 5 IBM WebSphere BPMS reviews

146 Views
68 Comparison Views

80% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

349 Views
227 Comparison Views

66% willing to recommend

IBM WebSphere BPMS

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

IBM WebSphere BPMS and SS&C Blue Prism compete in the business process management and automation domain, each offering unique capabilities. IBM WebSphere BPMS has the upper hand in integration and scalability, while SS&C Blue Prism stands out for ease of deployment and operational efficiency.

Features: IBM WebSphere BPMS offers robust integration capabilities, a scalable architecture, and high-performance transaction processing, making it suitable for complex enterprise environments. SS&C Blue Prism focuses on intuitive user-friendly automation tools, operational efficiency, and strong capabilities in automated processes.

Ease of Deployment and Customer Service: SS&C Blue Prism ensures an efficient deployment process with strong customer support focused on streamlined automation. IBM WebSphere BPMS provides a customizable deployment experience with a steeper learning curve, emphasizing flexibility in customization.

Pricing and ROI: IBM WebSphere BPMS involves a higher initial setup cost but promises significant ROI through its comprehensive feature set and scalability. SS&C Blue Prism provides a cost-effective setup, delivering rapid ROI due to its automation efficiencies and effective operational processes.

To learn more, read our detailed IBM WebSphere BPMS vs. SS&C Blue Prism Report (Updated: April 2025).

Buyer's Guide

IBM WebSphere BPMS vs. SS&C Blue Prism

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM WebSphere BPMS

Ranking in Process Automation

33rd

Average Rating

6.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Process Automation

26th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (15th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of IBM WebSphere BPMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Samuel Tsang

Senior Project Manager at Bank Of China(Hong Kong) Limited

Systematic role management and flexible integration improve efficiency, but low-code capabilities and setup complexity need addressing

The most valuable feature of IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) is the systematic framework it provides for building different systems. The critical component is the authorization within the workflow assignment, which is an attractive aspect of this tool. It has helped us in systematic role management within the workflow. Additionally, it offers flexible integration capabilities facilitating front-end and back-end separation practices, allowing for technologies like Angular and Spring Boot ( /products/spring-boot-reviews ).

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems."

"The UI capabilities of the solution are great. The speed of delivery is good."

"We like the feature in which we can trace back instances."

"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

Cons

"The user interface could be improved, and although integration opportunities are good, they could be improved further."

"Sometimes there are tasks that failed without any reason."

"The solution lacks acceptable stability."

"There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

24%

Computer Software Company

17%

Insurance Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with IBM WebSphere BPMS?

There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having...

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What is your primary use case for IBM WebSphere BPMS?

We use IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) internally in the bank for process automation and management. Our IT department self-builds different systems to serve various use...

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What advice do you have for others considering IBM WebSphere BPMS?

I recommend IBM WebSphere BPMS for large enterprises concerned with total system management. It is not ideal for SMB due to its complexity and the need for significant IT resources. I rate it seven...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Product Reports

Buyer's Guide

IBM WebSphere BPMS

April 2025

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Also Known As

WebSphere BPMS

SS&C AWD

Overview

Information not available

IBM

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

IBM WebSphere BPMS vs. SS&C Blue Prism

April 2025

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