Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases. Regarding AI-driven process optimizations, we have not implemented these features with IBM WebSphere BPMS. In recent versions, IBM has introduced some generative AI features, and we plan to migrate to the newer versions within approximately one year.
Senior Project Manager at Bank Of China(Hong Kong) Limited
Real User
Top 10
Mar 14, 2025
There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having more agile features would enhance usability.
Consultant at a energy/utilities company with 10,001+ employees
Consultant
Mar 29, 2020
We have a process flow and we have multiple applications using the same platform. For example, application A uses the PX 1.0 and another application has to use 2.0 or 3.0 because 1.0 has been used by application A. That's the reason that the user asks why they are using version PX 3.3. They want to use whatever they want.
The user interface could be improved. Because you can say it is not the best on the market. There are other products with better interfaces. It is not like the ERP (Enterprise Resource Planning) interface that you can create yourself. The product needs to be more flexible in creating a user-friendly interface for the customer. Making it flexible more in terms of integration with other products outside of IBM products would be a welcome addition. The product can already integrate and has flexibility, but there is opportunity for even more improvement in this way.
Backend engineer at a financial services firm with 501-1,000 employees
Real User
Feb 2, 2020
The solution needs to stabilize its UI capabilities and other features within the product. Lately, there have been big swings in UI. It started in 7.5 and 7.5.1. In 8.0 they completely changed the solution's UI capabilities and it threw everyone off. In 8.5 and 8.5.5 they introduced client-side and human resources. Now they seem to be returning back to the original UI capabilities. The solution lacks acceptable stability. The solution's technical support could be better. It would be helpful if the solution was able to loop in the VPN as well within its general capabilities. Users should be able to implement their own choice of technology, be it Java or any other code.
IBM WebSphere BPMS is the #28 ranked solution in top Process Automation solutions. PeerSpot users give IBM WebSphere BPMS an average rating of 7.4 out of 10.
Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases. Regarding AI-driven process optimizations, we have not implemented these features with IBM WebSphere BPMS. In recent versions, IBM has introduced some generative AI features, and we plan to migrate to the newer versions within approximately one year.
There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having more agile features would enhance usability.
We have a process flow and we have multiple applications using the same platform. For example, application A uses the PX 1.0 and another application has to use 2.0 or 3.0 because 1.0 has been used by application A. That's the reason that the user asks why they are using version PX 3.3. They want to use whatever they want.
The user interface could be improved. Because you can say it is not the best on the market. There are other products with better interfaces. It is not like the ERP (Enterprise Resource Planning) interface that you can create yourself. The product needs to be more flexible in creating a user-friendly interface for the customer. Making it flexible more in terms of integration with other products outside of IBM products would be a welcome addition. The product can already integrate and has flexibility, but there is opportunity for even more improvement in this way.
The solution needs to stabilize its UI capabilities and other features within the product. Lately, there have been big swings in UI. It started in 7.5 and 7.5.1. In 8.0 they completely changed the solution's UI capabilities and it threw everyone off. In 8.5 and 8.5.5 they introduced client-side and human resources. Now they seem to be returning back to the original UI capabilities. The solution lacks acceptable stability. The solution's technical support could be better. It would be helpful if the solution was able to loop in the VPN as well within its general capabilities. Users should be able to implement their own choice of technology, be it Java or any other code.