We performed a comparison between IBM Spectrum Computing and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Spectrum Computing's best features are its speed, robustness, and data processing and analysis."
"The most valuable aspect of the product is the policy driving resource management, to optimize the computing across data centers."
"We are satisfied with the technical support, we have no issues."
"This solution is working for both VTL and tape."
"The most valuable feature is the backup capability."
"Easy to operate and use."
"It helps streamline management and processes."
"Their Event Management is very good."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"The asset management tools are very valuable."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"It is a product that is familiar for a lot of users."
"It is flexible. You can tune it, more or less, as you want."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"We have not been able to use deduplication."
"This solution is no longer managing tapes correctly."
"Spectrum Computing is lagging behind other products, most likely because it hasn't been shifted to the cloud."
"SMB storage and HPC is not compatible and it should be supported by IBM Spectrum Computing."
"We'd like to see some AI model training for machine learning."
"Lack of sufficient documentation, particularly in Spanish."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"The initial setup phase was hard and could be made easier."
"It should have better integrations with other solutions."
"The product needs to add a workflow insight tool."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
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IBM Spectrum Computing is ranked 10th in Cloud Management with 6 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. IBM Spectrum Computing is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of IBM Spectrum Computing writes "Provides stable backup for our databases and has good technical support ". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". IBM Spectrum Computing is most compared with Apache Spark, HPE Ezmeral Data Fabric and IBM Turbonomic, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our IBM Spectrum Computing vs. ServiceNow IT Operations Management report.
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