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Palo Alto Networks Cortex XSOAR vs SECDO Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (8th), AI-SOC (13th), AI-Powered Security Automation (2nd)
Palo Alto Networks Cortex X...
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd), SOC as a Service (2nd)
SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (9th), Endpoint Detection and Response (EDR) (67th)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR8.9%
Microsoft Sentinel13.0%
Splunk SOAR7.8%
Other70.3%
Security Orchestration Automation and Response (SOAR)
Security Incident Response Market Share Distribution
ProductMarket Share (%)
SECDO Platform5.2%
Proofpoint Threat Response9.0%
ServiceNow Security Operations8.7%
Other77.1%
Security Incident Response
 

Featured Reviews

reviewer2767650 - PeerSpot reviewer
Senior Consultant at a university with 10,001+ employees
Have found automation to save analyst time but miss more accurate data classification
From our research and testing with the tool, we determined there need to be modifications and changes to train the LLM on the back end. It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet. It was unable to do that sort of classification. We concluded this tool would be more suitable for initial ticket management rather than security automation. Regarding data handling, I would give preference to Torq. For case management, Cortex and its dashboards prove more useful. Cortex and Palo's solutions do not have as much capability as Torq provides with the same tools. However, Torq's dashboards could be improved, especially on the case management side.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.
it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"It is quite scalable. I would rate it a ten out of ten."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"The pricing is very good."
"We use the solution to automate our SIEM tools and incidents."
"The product is quite easy to use."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The most valuable feature is its capability to automate responses and collect information for any security event before you even delve into the details. It's a vast product with an active roadmap, so I'm satisfied with it for now. It's very efficient at data collection and correlation."
"The drag-and-drop interface enables analysts with no programming knowledge to create playbooks easily."
"It basically automates the entire alert investigation process."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"The ease of deployment is a valuable feature."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Previously, when Demisto was, there was a community edition; we could use it, reinstall it, and customize it. Since Palo Alto took over, it has become more financially oriented. It's business, but they could offer a pro model and a lighter model for different needs."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"It was expensive, making it essential for the customer to evaluate whether ROI is coming from the business model, as they are also acting as a SOC provider."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The solution is complicated to learn."
"It doesn't offer automatic internet reports out of the box."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"The price should be reduced in order to be more competitive in the market."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"Maybe the notifications setting could use a simpler setting."
 

Pricing and Cost Advice

Information not available
"There is a perception that it is priced very high compared to other solutions."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"It is expensive."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The solution is based on an annual licensing model that is expensive."
"It's cheaper compared to its competitors."
"The price of Palo Alto Networks Cortex XSOAR could be reduced. We are always looking for a discount. There is an annual license needed to use this solution."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"Be sure of the actual number of endpoints in your company."
"The price of this solution is the highest in the market, although there are no costs in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
Performing Arts
24%
Comms Service Provider
8%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise25
No data available
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
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Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Valley National Bank, IDT Corporation
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: December 2025.
880,315 professionals have used our research since 2012.