We performed a comparison between IBM Resilient and Proofpoint Threat Response based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The solution is easy to use."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The solution is very easy to use."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The UBA, User Behavior Analytics, is very good."
"This is a good solution that we recommend for customers."
"Its flexibility is the most valuable."
"Support is very responsive."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"The integration could be improved so that it is easy to integrate with other solutions."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"The implementation could be a bit simpler."
"The response time of the support is an area of concern where improvements are required."
"Its price needs improvement."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The tool needs to improve its documentation on license scripts."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The interface within Threat Response could be made simpler."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"Has some quirks."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews. IBM Resilient is rated 7.6, while Proofpoint Threat Response is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Cloud Pak for Security, whereas Proofpoint Threat Response is most compared with ServiceNow Security Operations and Cofense Triage.
See our list of best Security Incident Response vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
