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SECDO Platform vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
4.9
Splunk SOAR enhances security operations efficiency, automates tasks, boosts productivity, and achieves significant time and resource savings.
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
Identity and Access Management Specialist at a university with 10,001+ employees
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.4
Splunk SOAR's support is responsive and knowledgeable, praised for fast assistance, though niche issue resolutions can be slower.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
I have worked with Splunk SOAR's technical support or customer service, which I find to be as perfect as Splunk SIEM
Global Head Of Security Architecture Digital & Technology at Aramex
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
6.6
Splunk SOAR is highly scalable, efficiently integrating and automating, though larger implementations may need extra investment and optimization.
This solution is very much scalable, so I would rate it a ten.
Citius Tech at a outsourcing company with 5,001-10,000 employees
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Advance Data Engineer(Cyber Security) at Novo Nordisk
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.3
Splunk SOAR is highly reliable for automation and incident response, though initial setups may affect performance stability.
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
I have not encountered any outages or glitches within my experience with Splunk SOAR.
Global Head Of Security Architecture Digital & Technology at Aramex
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
Splunk SOAR users seek improved integration, UI functionality, cost efficiency, threat intelligence, and enhanced support, training, and mobile capabilities.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Torq is better than Splunk SOAR because Torq has a no-code UI where we can accomplish anything through drag and drop.
Senior Information Technology Security Consultant at Mideast Data Systems
Visibility into automated response actions and investigation workflows that help analysts to quickly identify threats and understand attack patterns.
Soc Analyst at Softcell Technologies Limited
 

Setup Cost

Enterprise users have mixed views on Splunk SOAR pricing, with concerns about cost, transparency, and flexibility highlighted.
It is way below what it costs to hire some professionals to do only that type of work.
Splunk Engineer at Data Elicit Solutions Pvt. Ltd.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
Splunk SOAR offers robust automation, easy integrations, and advanced features for efficient incident response and threat management.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
 

Categories and Ranking

SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (9th), Endpoint Detection and Response (EDR) (67th)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
62
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SECDO Platform is designed for Security Incident Response and holds a mindshare of 7.0%, up 2.5% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 7.1% mindshare, down 7.5% since last year.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
SECDO Platform7.0%
VMware Carbon Black Cloud9.2%
ServiceNow Security Operations9.0%
Other74.8%
Security Incident Response
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR7.1%
Microsoft Sentinel9.8%
Palo Alto Networks Cortex XSOAR8.7%
Other74.4%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
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Top Industries

By visitors reading reviews
Performing Arts
20%
Construction Company
8%
Manufacturing Company
8%
Outsourcing Company
6%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
8%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise40
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
The pricing is quite high. Splunk SOAR is high priced, but their product is also a market leader, so that way it is good.
What needs improvement with Splunk Phantom?
Splunk SOAR can use generative AI more extensively in terms of creating the reports which can be presented to the top leadership. There are other couple of items they can do. I don't have an immedi...
What is your primary use case for Splunk Phantom?
Splunk SOAR has been in use for almost seven or eight years.
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Recorded Future, Blackstone
Find out what your peers are saying about ServiceNow, Trellix, Proofpoint and others in Security Incident Response. Updated: May 2026.
902,270 professionals have used our research since 2012.