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SECDO Platform vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
The SECDO Platform enhanced incident response, threat detection, and operational efficiency, providing significant cost savings and improved security posture.
Sentiment score
5.6
Organizations using Splunk SOAR see improved ROI, efficiency, and resilience, despite integration challenges and ongoing maintenance costs.
Since deploying Splunk SOAR, there has been a notable reduction in time spent on monotonous security tasks, which I estimate to be around 95%, enabling my team to focus on more strategic initiatives.
Identity and Access Management Specialist at a university with 10,001+ employees
We've seen a decrease in false positives and a significant increase in our containment.
Cyber Security Network Security Engineer at Cirrus Logic
Monthly, around 300 hours of effort, it is saving with Splunk SOAR.
Manager cybersecurity at Hexion Inc.
 

Customer Service

Sentiment score
8.5
SECDO Platform's customer service is responsive, knowledgeable, fast, effective, and appreciated for technical expertise and courteous support across various channels.
Sentiment score
6.5
Splunk SOAR's support is praised for responsiveness and stability, but improvement is needed in niche areas like OT and IoT.
Discovering different troubleshooting methods is harder to do with Splunk SOAR than with Enterprise Security or other Splunk services.
Cyber Security Network Security Engineer at Cirrus Logic
We always have a customer support representative who will come in the picture and help us to direct any ticket or any issue that we are facing to the right team.
Manager cybersecurity at Hexion Inc.
Splunk's technical support is very good and generally not needed often due to the stable environment.
System Engineer - Security Presales at Raya Integration
 

Scalability Issues

Sentiment score
7.8
SECDO Platform scales efficiently, handling increased loads and varying data volumes, suitable for small businesses and large enterprises.
Sentiment score
6.6
Splunk SOAR is praised for its scalability and flexibility, thriving in large environments despite occasional hardware challenges.
It can be extended and adapted as necessary.
Splunk/SOAR Engineer
Regarding scalability, I find it to be a nine, as we have had no issues with scaling Splunk SOAR.
Advance Data Engineer(Cyber Security) at Novo Nordisk
Everyone is ingesting Copilots or some form of AI in their platforms, and Splunk SOAR doesn't have it yet.
Senior Information Security Engineer at a tech company with 10,001+ employees
 

Stability Issues

Sentiment score
6.8
SECDO Platform is reliable, integrates well, detects threats effectively, enhances efficiency, and maintains stability without frequent downtime.
Sentiment score
7.2
Splunk SOAR is stable with minor multitasking lag and implementation issues; praised for reliability, easy version control, and uptime.
We have not experienced any downtime, crashes, or performance issues.
Cyber Security Network Security Engineer at Cirrus Logic
We have not seen any impact in the work that we do with Splunk SOAR or the SIEM platform.
Manager cybersecurity at Hexion Inc.
I would rate Splunk SOAR's stability at around eight, indicating that it is quite stable with minimal downtime, bugs, or glitches.
Advance Data Engineer(Cyber Security) at Novo Nordisk
 

Room For Improvement

SECDO Platform requires improved integration, simpler setup, seamless reporting, enhanced customer support, and better scalability for optimal user experience.
Splunk SOAR struggles with a complex interface, integration issues, high costs, and needs improvements in automation and customization.
If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
Manager cybersecurity at Hexion Inc.
Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR.
System Engineer - Security Presales at Raya Integration
Splunk's Unified Platform does help consolidate networking security and IT observability tools.
Cyber Security Network Security Engineer at Cirrus Logic
 

Setup Cost

Splunk SOAR's high pricing is justified for large enterprises, but costly for small to medium-sized businesses.
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
Splunk/SOAR Engineer
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days.
Manager cybersecurity at Hexion Inc.
My experience with pricing, setup cost, and licensing is that it is perfectly acceptable, helping us significantly with setup costs and licensing, and aiding in making approvals and assigning customized advanced workflows.
Cybersecurity Consultant at CyberBackbone
 

Valuable Features

Users praise SECDO Platform for automated investigations, seamless integration, advanced forensics, and user-friendly design aiding efficient security event handling.
Splunk SOAR enhances efficiency with integration, automation, user-friendly interface, and customization, reducing incident resolution time and improving resilience.
Creating playbooks using the Playbook Editor in Splunk SOAR is easy. The editor is designed to be user-friendly with visual drag and drop features, allowing for easy workflows without writing any code.
Splunk/SOAR Engineer
Splunk SOAR saves time in threat response, and the time to solve an incident is currently the best in the market.
Strategic Account Executive at a computer software company with 51-200 employees
Splunk SOAR has improved our MTTD and MTTR both with the consolidation with a unified platform with Splunk.
Manager cybersecurity at Hexion Inc.
 

Categories and Ranking

SECDO Platform
Average Rating
9.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Security Incident Response (10th), Endpoint Detection and Response (EDR) (66th)
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
56
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SECDO Platform is designed for Security Incident Response and holds a mindshare of 5.2%, up 1.1% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 8.0% mindshare, up 7.3% since last year.
Security Incident Response Mindshare Distribution
ProductMindshare (%)
SECDO Platform5.2%
Proofpoint Threat Response8.7%
ServiceNow Security Operations8.0%
Other78.1%
Security Incident Response
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR8.0%
Microsoft Sentinel12.2%
Palo Alto Networks Cortex XSOAR8.8%
Other71.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

it_user1643085 - PeerSpot reviewer
Founder/ CEO
Great documentation, good technical support, and very in-depth
The initial setup can be complex. I would advise users to leverage all of the access with Palo Alto, in terms of setting up with the technical account management teams. They need to ensure that what they have in mind for the product is actually going to be what happens. I have not run into any problems with deploying the product. Any of their security products are well-documented, either with open source intelligence or the documentation from Palo Alto. We had a client with less than a thousand users that received a dedicated engineer and a technical account manager that was able to walk them through the first 90 days of ownership. The support is certainly there.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
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Top Industries

By visitors reading reviews
Performing Arts
24%
Manufacturing Company
8%
Retailer
6%
Comms Service Provider
6%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise36
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar to what industries are offering these days. We never had any issue when we had to...
What needs improvement with Splunk Phantom?
While I appreciate Splunk SOAR, there are areas for improvement, notably regarding the CI/CD pipeline for playbook lifecycle management, as transitioning playbooks from development to production cu...
What is your primary use case for Splunk Phantom?
I have been working with Splunk SOAR for about two years now, and it started out of necessity as my team was primarily using Splunk for centralized logging, which became a bottleneck as we scaled t...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Valley National Bank, IDT Corporation
Recorded Future, Blackstone
Find out what your peers are saying about ServiceNow, Proofpoint, Trellix and others in Security Incident Response. Updated: March 2026.
884,873 professionals have used our research since 2012.