IBM Disaster Recovery Services vs Infrascale Backup & Disaster Recovery comparison

IBM and Infrascale are both solutions in the Disaster Recovery as a Service category. IBM is ranked #6 with an average rating of 10.0, while Infrascale is ranked #5 with an average rating of 10.0. IBM holds a 2.8% mindshare in DRS, compared to Infrascale’s 4.0% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 90% of Infrascale users who would recommend it.

IBM Disaster Recovery Services

Read 3 IBM Disaster Recovery Services reviews

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131 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 16 Infrascale Backup & Disaster Recovery reviews

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159 Comparison Views

90% willing to recommend

IBM Disaster Recovery Services

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Oct 14, 2024

IBM Disaster Recovery Services and Infrascale Backup & Disaster Recovery compete in the disaster recovery and backup market. IBM typically has an advantage in security and support for complex IT needs, while Infrascale stands out for its feature-rich and user-friendly approach.

Features: IBM Disaster Recovery Services is known for high-level security, scalability, and support for complex environments. Infrascale offers quick recovery times, automatic backups, and user-friendly management.

Ease of Deployment and Customer Service: IBM provides extensive deployment options and on-site assistance, ideal for intricate operations. Infrascale simplifies deployment with strong remote support, suited for businesses favoring rapid implementation.

Pricing and ROI: IBM Disaster Recovery Services has higher initial setup costs, delivering strong ROI for large enterprises. Infrascale provides predictable pricing and lower upfront costs, appealing to small to mid-sized businesses prioritizing cost-effectiveness.

To learn more, read our detailed IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery Report (Updated: July 2025).

Buyer's Guide

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Disaster Recovery Services

Ranking in Disaster Recovery as a Service

6th

Average Rating

8.6

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (23rd), Cloud Backup (19th), Disaster Recovery (DR) Software (15th), SaaS Backup (12th)

Mindshare comparison

As of August 2025, in the Disaster Recovery as a Service category, the mindshare of IBM Disaster Recovery Services is 2.8%, up from 2.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 4.0%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service

Featured Reviews

Şefik Mert Polatay

General manager at Atlas Consulting Bilisim Hizmetleri Ltd.

Ease of use, performance, availability, and scalability

The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

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Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Disaster Recovery Services is stable."

"The initial setup is very easy and user-friendly."

"The solution works well for very large organizations. It can scale quite well."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The initial setup was straightforward and we received support from the manufacturer."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"The most valuable feature of this solution is that it is simple to use."

More Infrascale Backup & Disaster Recovery pros

Cons

"Disaster Recovery Services could provide better value for money."

"Stability could always be better."

"The infrastructure level of IBM's recovery systems could be improved."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"Disaster Recovery Services is expensive."

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."

"I appreciate their pricing. We went for this solution for its pricing."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The licensing is based on how much data you have plus what appliances you need."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

14%

Computer Software Company

13%

Performing Arts

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for IBM Disaster Recovery Services?

The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...

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What needs improvement with IBM Disaster Recovery Services?

Nothing, it’s almost perfect.

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What is your primary use case for IBM Disaster Recovery Services?

The use case is for high availability and disaster recovery.

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What is your experience regarding pricing and costs for Infrascale Platform?

I would always prefer better pricing, but I find that their pricing is appropriate. It's in keeping with what we are offering and how it allows us to resell with enough margin. We recently renewed ...

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What needs improvement with Infrascale Platform?

Infrascale Backup & Disaster Recovery could improve in the area of documentation, which they are continuously working on. This is an ongoing process that should continue as documentation can al...

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What is your primary use case for Infrascale Platform?

I have been using Infrascale Backup & Disaster Recovery since 2016, which is approximately six to seven years. During this time, we transitioned from other solutions to fully adopt Infrascale's...

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

August 2025

Download IBM Disaster Recovery Services product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

August 2025

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

IBM Resiliency Disaster Recovery as a Service (DRaaS) can provide end-to-end integrated services using private, public and/or hybrid cloud. IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems to the cloud so users can recover within minutes of an IT outage. Intelligent Orchestration offers a unified DR management approach that delivers real-time readiness validation.

IBM

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery

July 2025

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