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IBM Disaster Recovery Services vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Disaster Recovery Services
Ranking in Disaster Recovery as a Service
9th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Disaster Recovery as a Service
5th
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Backup and Recovery (17th), Cloud Backup (12th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery as a Service category, the mindshare of IBM Disaster Recovery Services is 3.9%, up from 2.6% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.4%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery6.4%
IBM Disaster Recovery Services3.9%
Other89.7%
Disaster Recovery as a Service
 

Featured Reviews

Şefik Mert Polatay - PeerSpot reviewer
General manager at Atlas Consulting Bilisim Hizmetleri Ltd.
Ease of use, performance, availability, and scalability
The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.
Vivek_Jaiswal - PeerSpot reviewer
Security Engineer at LTI Mindtree
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very easy and user-friendly."
"The latest IBM environments are very powerful for our clients."
"The solution works well for very large organizations. It can scale quite well."
"Disaster Recovery Services is stable."
"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."
"It works a treat and does the job perfectly."
"The initial setup was straightforward and we received support from the manufacturer."
"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"Overall, this product is really solid and they're a very good company to work with."
"Infrascale has been great for us and for the relationship with this client."
"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."
 

Cons

"Disaster Recovery Services could provide better value for money."
"Stability could always be better."
"The infrastructure level of IBM's recovery systems could be improved."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents."
"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."
"There could be some room for improvement in the on-premises hardware selection."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
 

Pricing and Cost Advice

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."
"Disaster Recovery Services is expensive."
"Our licensing fees are billed every four months."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"The licensing is based on how much data you have plus what appliances you need."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"I appreciate their pricing. We went for this solution for its pricing."
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Top Industries

By visitors reading reviews
Construction Company
15%
Outsourcing Company
12%
Manufacturing Company
12%
University
8%
Construction Company
14%
Healthcare Company
12%
Financial Services Firm
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Disaster Recovery Services?
The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...
What is your primary use case for IBM Disaster Recovery Services?
The use case is for high availability and disaster recovery.
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...
What needs improvement with Infrascale Platform?
While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...
What is your primary use case for Infrascale Platform?
I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.