IBM Disaster Recovery Services vs Infrascale Backup &amp; Disaster Recovery comparison

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Disaster Recovery Services

Ranking in Disaster Recovery as a Service

8th

Average Rating

8.6

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

6th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (27th), Cloud Backup (24th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)

Mindshare comparison

As of March 2026, in the Disaster Recovery as a Service category, the mindshare of IBM Disaster Recovery Services is 4.5%, up from 2.0% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	5.0%
IBM Disaster Recovery Services	4.5%
Other	90.5%

Disaster Recovery as a Service

Featured Reviews

Şefik Mert Polatay

General manager at Atlas Consulting Bilisim Hizmetleri Ltd.

Ease of use, performance, availability, and scalability

The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

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Hans Seidl

President at LET US DEAL WITH IT, LLC

Backups and restores are easy and we can do on-site disaster recovery within minutes

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is very easy and user-friendly."

"The latest IBM environments are very powerful for our clients."

"The solution works well for very large organizations. It can scale quite well."

"Disaster Recovery Services is stable."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"If you want something that works and is reliable, here it is."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."

"The experience that we have had with this product is generally good."

"The initial setup was straightforward and we received support from the manufacturer."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

More Infrascale Backup & Disaster Recovery pros

Cons

"Disaster Recovery Services could provide better value for money."

"Stability could always be better."

"The infrastructure level of IBM's recovery systems could be improved."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"Disaster Recovery Services is expensive."

"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The licensing is based on how much data you have plus what appliances you need."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Healthcare Company

15%

Construction Company

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for IBM Disaster Recovery Services?

The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...

What needs improvement with IBM Disaster Recovery Services?

Nothing, it’s almost perfect.

What is your primary use case for IBM Disaster Recovery Services?

The use case is for high availability and disaster recovery.

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Disaster Recovery as a Service

Download IBM Disaster Recovery Services product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

No data available

Infrascale Platform

Overview

IBM Resiliency Disaster Recovery as a Service (DRaaS) can provide end-to-end integrated services using private, public and/or hybrid cloud. IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems to the cloud so users can recover within minutes of an IT outage. Intelligent Orchestration offers a unified DR management approach that delivers real-time readiness validation.

IBM

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

IBM Disaster Recovery Services vs. Infrascale Backup & Disaster Recovery