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Druva Phoenix vs IBM Disaster Recovery Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 14, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Ranking in Disaster Recovery as a Service
8th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Cloud Backup (33rd), Disaster Recovery (DR) Software (23rd), SaaS Backup (13th)
IBM Disaster Recovery Services
Ranking in Disaster Recovery as a Service
7th
Average Rating
8.6
Reviews Sentiment
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Disaster Recovery as a Service category, the mindshare of Druva Phoenix is 4.5%, up from 2.5% compared to the previous year. The mindshare of IBM Disaster Recovery Services is 4.5%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery as a Service Market Share Distribution
ProductMarket Share (%)
IBM Disaster Recovery Services4.5%
Druva Phoenix4.5%
Other91.0%
Disaster Recovery as a Service
 

Featured Reviews

Rupesh Verma - PeerSpot reviewer
Founder, Owner at Xdev Studios
Cloud backups have strengthened ransomware protection and improved long-term data retention
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a physical VM backup to Druva cloud. Even if that happens, it takes a fairly longer time. The first backup is long because it is physical to cloud. Typically, Druva handles this requirement by providing a small accelerator box at a customer's location. That accelerator box would first do the backup and then at the backend would keep backing up on the cloud, but that still is, in my suggestion, a staging solution and not a performance improver. Regarding the technical support of Druva, they are responsive. Since this is a solution and a backup software, most of the solution is partner-dependent. When I approach Druva, it is only for some really technical code enhancement, etc. They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down. When they were young and agile, I could go to them for multiple R&D and they were very prompt in doing those R&D and adding features. But now obviously they have grown and R&D and enhancements are not that easy.
Şefik Mert Polatay - PeerSpot reviewer
General manager at Atlas Consulting Bilisim Hizmetleri Ltd.
Ease of use, performance, availability, and scalability
The initial setup is very easy, user-friendly, and not complex. It mostly comes with all installed, an operating system, database, and security, all included in Power Systems. So users can easily install, configure, and use it. It's integrated with other systems. You can run different systems from IBM Power Systems, AIX Linux, or IBM I operating system. It's also integrated into Windows systems and other databases and servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's patch-based, so you don't have to bother about the backup server or the repository."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"The initial setup was very straightforward."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"Druva Phoenix is easy to use and easy to start with."
"The initial setup is very easy and user-friendly."
"The solution works well for very large organizations. It can scale quite well."
"Disaster Recovery Services is stable."
 

Cons

"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The infrastructure level of IBM's recovery systems could be improved."
"Disaster Recovery Services could provide better value for money."
"Stability could always be better."
 

Pricing and Cost Advice

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"The pricing of the solution is based on the scale of the project or business. It's based on the server amount and the amount of data being stored. For our client, based on the amount of data they have, it may be around $20,000 USD. It could get much more expensive on the customer side."
"Disaster Recovery Services is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
7%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise2
No data available
 

Questions from the Community

What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What advice do you have for others considering Druva Phoenix?
The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...
What is your experience regarding pricing and costs for IBM Disaster Recovery Services?
The pricing is perfect. It's not expensive because it's all-inclusive. The operating system, database, security, different file systems. So, overall, it's cheaper than Oracle or UNIX systems with O...
What is your primary use case for IBM Disaster Recovery Services?
The use case is for high availability and disaster recovery.
 

Also Known As

CloudRanger
No data available
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
i-Virtualize, QD, Continuum Managed Services LLC, Royal Arctic Line, Department of Science and Technology of the Republic of the Philippines, Idwala Industrial Holdings Limited, A-Plant c.a.r.u.s. Information Technology GmbH Hannover, eASPNet Taiwan Inc., Mobile Mini Inc., TriDatum Solutions Inc., M7 Managed Services Ltd., Hospital de la Concepci‹n
Find out what your peers are saying about Druva Phoenix vs. IBM Disaster Recovery Services and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.