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IBM B2B Integrator vs Mule ESB comparison

The compared IBM and Salesforce solutions aren't in the same category. IBM is ranked #7 in BBM , with an average rating of 8.0, and holds a 7.0% mindshare in the category. Salesforce is ranked #2 in E , with an average rating of 8.0, and holds a 18.7% mindshare. Additionally, 87% of IBM users are willing to recommend the solution, compared to 87% of Salesforce users who would recommend it.
IBM B2B Integrator
Read 47 IBM B2B Integrator reviews
  • 1,306 Views
  • 901 Comparison Views
87% willing to recommend
Mule ESB
Read 52 Mule ESB reviews
  • 4,192 Views
  • 3,102 Comparison Views
87% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between IBM B2B Integrator and Mule ESB based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, IBM and others in Business-to-Business Middleware.

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To learn more, read our detailed Business-to-Business Middleware Report (Updated: July 2025).
Buyer's Guide
Business-to-Business Middleware
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
IBM B2B Integrator is cost-effective and offers financial returns within a year, but has additional maintenance expenses.
Sentiment score
5.6
Calculating ROI from Mule ESB varies, influenced by design strategies, licensing costs, and varying perceptions of its value.
 

Customer Service

Sentiment score
6.5
IBM B2B Integrator support is responsive and professional but inconsistent, with escalation delays and regional service variations.
Sentiment score
6.6
Mule ESB support varies by subscription, offering quick responses but sometimes lacks depth; forums provide additional insights.
They are reachable and provide immediate answers.
For more quotes and insights, download the IBM B2B Integrator report
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
For more quotes and insights, download the Mule ESB report
Sathyan K - PeerSpot reviewer
RC
reviewer2704872 - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.6
IBM B2B Integrator offers strong scalability but faces integration challenges, cloud ambiguity, and high costs for small businesses.
Sentiment score
7.5
Mule ESB scales efficiently for diverse enterprises, supporting seamless cloud deployments and handling extensive data through flexible integration.
If it's properly configured and installed with the right infrastructure, it's the best product for scalability.
For more quotes and insights, download the IBM B2B Integrator report
Mule ESB is a scalable solution.
For more quotes and insights, download the Mule ESB report
 

Stability Issues

Sentiment score
7.2
IBM B2B Integrator is stable and reliable with minor configuration challenges, offering high availability and robust support.
Sentiment score
7.1
Mule ESB is stable and reliable, despite minor issues with older versions, large files, and clustering.
 

Room For Improvement

IBM B2B Integrator needs feature, interface, and integration improvements to enhance usability, efficiency, and functionality for users.
Mule ESB users report challenges with documentation, stability, performance, licensing costs, support, and integration, requiring significant improvements.
Compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native.
For more quotes and insights, download the IBM B2B Integrator report
More information is needed from MuleSoft.
From my perspective, Mule ESB is lightweight, but it can be improved when it comes to the agility of the system.
For more quotes and insights, download the Mule ESB report
Sathyan K - PeerSpot reviewerreviewer2704872 - PeerSpot reviewer
RC
 

Setup Cost

IBM B2B Integrator is costly but feature-rich, with variable licensing options and potential additional support costs.
Mule ESB is seen as expensive with flexible pricing and offers support only in the paid Enterprise version.
It tends to be very expensive because the IBM license model is oriented toward paying for the power of the machine where you install the platform.
For more quotes and insights, download the IBM B2B Integrator report
No quotes available
For more quotes and insights, download the Mule ESB report
 

Valuable Features

IBM B2B Integrator offers secure, scalable data transformation and integration with multiple protocols, enhancing business process efficiency and management.
Mule ESB provides flexible, high-performance integration with extensive connectivity, DataWeave, API-led architecture, cloud capabilities, and strong support.
The security features of IBM B2B Integrator are secure enough as it updates and supports all compliances, whether it is HIPAA, financial institution standards, or retail and logistics industry standards.
For more quotes and insights, download the IBM B2B Integrator report
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
For more quotes and insights, download the Mule ESB report
Sathyan K - PeerSpot reviewerreviewer2704872 - PeerSpot reviewer
RC
 

Categories and Ranking

IBM B2B Integrator
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Business-to-Business Middleware (7th)
Mule ESB
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Enterprise Service Bus (ESB) (2nd)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. IBM B2B Integrator is designed for Business-to-Business Middleware and holds a mindshare of 7.0%, up 5.8% compared to last year.
Mule ESB, on the other hand, focuses on Enterprise Service Bus (ESB), holds 18.7% mindshare, down 22.6% since last year.
Business-to-Business Middleware
Enterprise Service Bus (ESB)
 

Featured Reviews

Sathyan K - PeerSpot reviewer
Banks achieve seamless data transformation and integration with enhanced security and scalability
From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connectors for integrating with Salesforce or other CRM or ERP applications, whereas here you may have to develop them, which is not native. There is room for improvement in IBM B2B Integrator, particularly in the automation parts, and from a UI perspective. They are making some changes to make it more intuitive. The current UI is not aesthetically pleasing, but features-wise, it is rich enough to provide all the valuable information required.
Read full review
Maharsh-Kapadia - PeerSpot reviewer
Transforms enterprise integration with comprehensive platform and excellent support
The best features of this solution are that everything we get into a single platform, whether it's integration, API, or data modeling; everything is available in one platform. It's a hybrid, including cloud and on-premise solutions with good connectivity and good connectors. From the benefits of using Mule ESB, we could reduce the manual tasks to 50% in one to two years. The cost is still something we are trying to make lower because we see some advantages when we move from point-to-point integration to API-led connectivity. We have seen a lot of reusable assets, so the cost is reduced. Ultimately, we want to see how it's transformed into business revenue; that's what we are still looking into.
Read full review
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
11%
Healthcare Company
6%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM B2B Integrator?
IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution.
See all answers
What is your experience regarding pricing and costs for IBM B2B Integrator?
Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...
See all answers
What needs improvement with IBM B2B Integrator?
Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promisi...
See all answers
Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...
See all answers
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...
See all answers
What do you like most about Mule ESB?
The solution's drag-and-drop interface and data viewer helped us quite a lot.
See all answers
 

Comparisons

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Compared 13% of the time
BizTalk Server vs IBM B2B Integrator Logo
BizTalk Server vs IBM B2B Integrator
Compared 5% of the time
SAP Process Orchestration vs IBM B2B Integrator Logo
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Compared 5% of the time
Cleo Integration Cloud Platform vs IBM B2B Integrator Logo
Cleo Integration Cloud Platform vs IBM B2B Integrator
Compared 4% of the time
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IBM Integration Bus vs Mule ESB Logo
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Compared 22% of the time
Oracle Service Bus vs Mule ESB Logo
Oracle Service Bus vs Mule ESB
Compared 12% of the time
webMethods.io vs Mule ESB Logo
webMethods.io vs Mule ESB
Compared 8% of the time
IBM Sterling B2B Integration Services vs Mule ESB Logo
IBM Sterling B2B Integration Services vs Mule ESB
Compared 8% of the time
IBM DataPower Gateway vs Mule ESB Logo
IBM DataPower Gateway vs Mule ESB
Compared 6% of the time
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Product Reports

Buyer's Guide
IBM B2B Integrator
August 2025
IBM B2B Integrator reportDownload IBM B2B Integrator product report
Buyer's Guide
Mule ESB
August 2025
Mule ESB reportDownload Mule ESB product report
 

Also Known As

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite
No data available
 

Overview

IBM B2B Integrator helps you securely integrate complex B2B processes with your partner communities. It provides a single, flexible B2B gateway that enables your organization to meet a wide range of B2B integration needs. The solution can improve business processes beyond enterprise boundaries and increase visibility into and across supply and demand chains.

IBM
For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.
Salesforce
 

Sample Customers

Bonnie Plants, Toshiba Europe, Florida Hospital
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Buyer's Guide
Business-to-Business Middleware
July 2025
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