BizTalk Server vs Infor ION comparison

Microsoft and Infor are both solutions in the Business-to-Business Middleware category. Microsoft is ranked #8 with an average rating of 6.8, while Infor is ranked #11 with an average rating of 10.0. Microsoft holds a 4.7% mindshare in BBM, compared to Infor’s 2.9% mindshare. Additionally, 75% of Microsoft users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

BizTalk Server

Read 16 BizTalk Server reviews

1,276 Views
574 Comparison Views

75% willing to recommend

Infor ION

Read 6 Infor ION reviews

424 Views
424 Comparison Views

100% willing to recommend

BizTalk Server

Infor ION

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

BizTalk Server and Infor ION are competing products in the enterprise integration space. BizTalk Server has an advantage in terms of pricing and support, while Infor ION stands out due to its comprehensive features.

Features: BizTalk Server is known for robust integration, supporting a wide range of protocols, secure data transfer, and extensive documentation. Infor ION offers lightweight middleware solutions, real-time monitoring, and analytics, with seamless integration and business process management.

Ease of Deployment and Customer Service: BizTalk Server requires a Windows environment, offering extensive documentation and community support, but deployment may be complex without specialized knowledge. Infor ION is platform-agnostic with cloud and hybrid models, simplifying deployment. It provides streamlined customer service and training resources for a smoother experience.

Pricing and ROI: BizTalk Server has a lower upfront cost and quicker ROI when integrated with Microsoft-based environments, but ongoing maintenance can raise long-term expenses. Infor ION, although demanding a higher initial investment, is more cost-effective over time due to scalability and lower maintenance, leading to higher ROI.

To learn more, read our detailed BizTalk Server vs. Infor ION Report (Updated: December 2025).

Buyer's Guide

BizTalk Server vs. Infor ION

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Business-to-Business Middleware

8th

Average Rating

7.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Process Automation (13th)

Infor ION

Ranking in Business-to-Business Middleware

11th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Business-to-Business Middleware category, the mindshare of BizTalk Server is 4.7%, up from 3.6% compared to the previous year. The mindshare of Infor ION is 2.9%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
BizTalk Server	4.7%
Infor ION	2.9%
Other	92.4%

Business-to-Business Middleware

Featured Reviews

Taqi-Hasan

Senior Application Specialist at Taqa Distribution

Offers valuable integration services but requires better cloud adaptation

Biztalk server doesn't have API management so that our exposed can be protected against the SQL injection, DOS attacks. However, this is available in IBM WebMethods. The positive impact of BizTalk Server was initially limited because of scalability issues. That is the reason why management has decided to implement IBM WebMethods. We are going to decommission BizTalk Server next year. I believe the API response could be improved in BizTalk Server. We need to increase the number of servers in BizTalk Server. We used to have two servers; later on, we increased to a third server, which has improved performance. We can make it more highly available and scale out to improve BizTalk Server. Scale out means we can increase the number of servers horizontally.

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reviewer2539806

M3 Principal Consultant at a computer software company with 1,001-5,000 employees

User-friendly interface has enabled intuitive operations while customization of reports needs polishing

Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BIzTalk's integration with Visual Studio is the most valuable feature of this product."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"Boomi has advantages over BizTalk Server because it is more flexible, low-code, no-code, easy to implement, and has a fast go-to-market."

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

"BizTalk Server offers workflow functionality that I find very effective for process automation."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."

More BizTalk Server pros

"ION is good for building custom middleware boxes."

"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"Its stability is commendable, as I rarely encounter bugs or problems."

"We haven't had any issues with ION so far."

"The tool's most valuable feature is middleware capabilities."

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

Cons

"BizTalk Server is an outdated legacy system that does not support messaging."

"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."

"The deployment could be simplified."

"I didn't find anything particularly valuable in BizTalk Server. It didn't help me, and we are moving away from BizTalk Server to a new platform."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

"The product's deployment can be quicker"

"We want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services."

"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."

More BizTalk Server cons

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

"The dashboard is not very simple and can be a bit tricky."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

"ION's integration with older applications could be better."

Pricing and Cost Advice

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The solution is expensive."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"It was not cheap, but it was affordable."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"The cost will depend on the client's requirements."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

13%

Computer Software Company

11%

Healthcare Company

Manufacturing Company

19%

Computer Software Company

18%

Financial Services Firm

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	9

No data available

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...

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What advice do you have for others considering BizTalk Server?

I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...

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What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

See all answers

What needs improvement with Infor ION?

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What is your primary use case for Infor ION?

I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...

See all answers

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Compared 9% of the time

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Compared 5% of the time

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Compared 67% of the time

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Compared 15% of the time

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Product Reports

Buyer's Guide

BizTalk Server

December 2025

Download BizTalk Server product report

Buyer's Guide

Business-to-Business Middleware

December 2025

Download Infor ION product report

Also Known As

No data available

Infor Intelligent Open Network

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

Buyer's Guide

BizTalk Server vs. Infor ION

December 2025

Free Report: BizTalk Server vs. Infor ION

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