Hyland OnBase vs OpenText Content Management vs SharePoint comparison

Hyland and OpenText are both solutions in the Enterprise Content Management category. Hyland is ranked #6 with an average rating of 7.6, while OpenText is ranked #5 with an average rating of 9.0. Hyland holds a 5.7% mindshare in ECM, compared to OpenText’s 8.0% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

Hyland OnBase

Read 17 Hyland OnBase reviews

5,162 Views
2,787 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

4,223 Views
3,590 Comparison Views

96% willing to recommend

SharePoint

Read 165 SharePoint reviews

10,950 Views
6,023 Comparison Views

79% willing to recommend

Hyland OnBase

OpenText Content Management

SharePoint

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Executive Summary

We performed a comparison between Hyland OnBase, OpenText Content Management, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: March 2026).

Buyer's Guide

Enterprise Content Management

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2026, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 5.7%, down from 6.7% compared to the previous year. The mindshare of OpenText Content Management is 8.0%, down from 11.2% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	11.6%
OpenText Content Management	8.0%
Hyland OnBase	5.7%
Other	74.7%

Enterprise Content Management

Featured Reviews

Arjurn Dakash

Project Manager at Deloitte

Workflow automation has transformed case management and reduced errors across our processes

Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

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reviewer2811600

SDE 1 at a educational organization with 501-1,000 employees

Centralized document governance has boosted collaboration and made knowledge sharing structured

SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

More Hyland OnBase pros

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

"OpenText is a very strong offering from the engineering management side, as well with its SAP integration."

"It's a very good solution."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

"It is a very stable system, and we are using it to store billions of customer documents which are readily available for search and browsing."

"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."

"The tool's most valuable features are document storage, security, and compliance."

Cons

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."

"Hyland OnBase could be improved in terms of service support response time."

More Hyland OnBase cons

"The tool's documentation is not proper and has missing information like steps."

"The solution should work better with partners and be more developer-friendly."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."

"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."

"We are looking for new, advanced UI features. Currently, the UI does not look great."

"The architecture needs improvement, as it's complex."

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

"The solution is expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The tool's pricing is confusing to the end customer."

"The total cost of the product will vary on the capabilities required"

"The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."

"Both Open Text ECM and IBM File share are expensive."

"OpenText Extended ECM is an expensive solution."

More OpenText Content Management pricing and cost advice

"It comes bundled with the Microsoft 365 pricing plans."

"The pricing is competitive."

"We have purchased add-ons to handle multiple site collections, form creation, and design."

"SharePoint is included with our Microsoft license."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"The replacement costs for it are cheaper if you use only SharePoint."

"Any extended support from Microsoft is expensive."

"For this type of solution, it is not wise to buy it without Software Assurance."

More SharePoint pricing and cost advice

See which vendors are best for you

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

11%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Government

11%

Manufacturing Company

11%

Financial Services Firm

Energy/Utilities Company

Government

11%

Financial Services Firm

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	39
Large Enterprise	81

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software s...

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is ...

See all answers

What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although thi...

See all answers

What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define...

See all answers

What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions...

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...

See all answers

What is your primary use case for SharePoint?

I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.

See all answers

Comparisons

IBM FileNet vs Hyland OnBase

Compared 7% of the time

Alfresco vs Hyland OnBase

Compared 6% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 5% of the time

Informatica Intelligent Data Management Cloud (IDMC) vs Hyland OnBase

Compared 4% of the time

Camunda vs Hyland OnBase

Compared 4% of the time

More Hyland OnBase Competitors

Alfresco vs OpenText Content Management

Compared 13% of the time

IBM FileNet vs OpenText Content Management

Compared 8% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 6% of the time

OpenText Content Manager vs OpenText Content Management

Compared 4% of the time

Objective ECM vs OpenText Content Management

Compared 4% of the time

More OpenText Content Management Competitors

OpenText Documentum Content Management vs SharePoint

Compared 9% of the time

Box vs SharePoint

Compared 5% of the time

IBM FileNet vs SharePoint

Compared 4% of the time

DocuSign vs SharePoint

Compared 4% of the time

Drupal vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

March 2026

Download Hyland OnBase product report

Buyer's Guide

OpenText Content Management

March 2026

Download OpenText Content Management product report

Buyer's Guide

SharePoint

March 2026

Download SharePoint product report

Also Known As

OnBase

OpenText Content Suite Platform, OpenText Core Share

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

ATCO Australia, MSIG Asia, Orica, Salt River Project

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Enterprise Content Management

March 2026

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