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Hornetsecurity Altaro VM Backup vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Hornetsecurity Altaro VM Backup enhances productivity and ROI by reducing recovery failures, troubleshooting time, and overall costs.
Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
 

Customer Service

Sentiment score
8.3
Hornetsecurity Altaro VM Backup's customer service is praised for prompt, effective responses, though regional sanctions may limit access.
Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Technical support is rated an eight out of ten.
Manager at a tech vendor with 1-10 employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
 

Scalability Issues

Sentiment score
8.3
Hornetsecurity Altaro VM Backup offers scalability, easy management, high reliability, but may struggle in high-end enterprise environments.
Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
 

Stability Issues

Sentiment score
7.4
Hornetsecurity Altaro VM Backup is stable, highly rated for performance, with minimal issues, especially on Hyper-Visor systems.
Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

Hornetsecurity Altaro VM Backup needs enhancements in file restore, recovery speed, platform support, scalability, pricing, and user interface.
<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V.
Regional Sales Manager at S2
Hornetsecurity Altaro VM Backup could be improved in several areas, such as enhancing scalability features.
Manager at a tech vendor with 1-10 employees
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
 

Setup Cost

Hornetsecurity Altaro VM Backup is affordable, offers a free version for two VMs, and has variable regional pricing.
Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
The pricing of the solution is considered affordable.
Manager at a tech vendor with 1-10 employees
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
Regional Sales Manager at S2
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
 

Valuable Features

Hornetsecurity Altaro VM Backup offers robust VM backup features, including easy setup, strong compression, and ransomware protection.
Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
The ability to perform data compression updates enhances overall efficiency and effectiveness.
Manager at a tech vendor with 1-10 employees
It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent.
Regional Sales Manager at S2
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
 

Categories and Ranking

Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
30th
Ranking in Cloud Backup
28th
Ranking in Disaster Recovery (DR) Software
18th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Ranking in Cloud Backup
24th
Ranking in Disaster Recovery (DR) Software
15th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Disaster Recovery as a Service (6th), SaaS Backup (13th)
 

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Hornetsecurity Altaro VM Backup is 1.3%, up from 0.9% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.0%
Hornetsecurity Altaro VM Backup1.3%
Other97.7%
Cloud Backup
 

Featured Reviews

Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…
HS
President at LET US DEAL WITH IT, LLC
Backups and restores are easy and we can do on-site disaster recovery within minutes
The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
6%
Healthcare Company
15%
Construction Company
11%
Computer Software Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
 

Questions from the Community

What do you like most about Hornetsecurity Altaro VM Backup?
The most valuable feature of Altaro VM Backup is its ability to backup and restore various types of data, including Active Directory, application servers, and SQL Server databases.
What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

Altaro VM Backup
Infrascale Platform
 

Overview

 

Sample Customers

Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about Hornetsecurity Altaro VM Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.