

HCL Domino and Zoho Creator are competitive products in the business application software category. Zoho Creator holds an advantage for its features and overall value despite its higher cost.
Features: HCL Domino is known for its stability, security, and integration capabilities, supporting email and workflow applications. Zoho Creator offers flexibility in application development with low-code/no-code capabilities, ideal for quick prototyping and varied applications, exemplifying strong integration options.
Room for Improvement: HCL Domino users seek better integration with third-party tools and modernization in areas such as DKIM and DMARC. Users also report performance issues with large databases and desire enhanced reporting and user-friendliness. Zoho Creator users emphasize enhancements in user interface design, scalability, data management, and improved customer support.
Ease of Deployment and Customer Service: HCL Domino is mainly deployed on-premises, offering extensive control over infrastructure, and is praised for its responsive customer service. In contrast, Zoho Creator operates in the public cloud, simplifying deployment but receiving mixed reviews for customer service responsiveness.
Pricing and ROI: HCL Domino's pricing involves complex, annually-driven licensing, seen as high by some users who question the ROI. Meanwhile, Zoho Creator is praised for its flexible pricing structures apt for various enterprise sizes. However, costs can increase with additional features, affecting perceived ROI.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
My experience with the technical support of HCL is that they are responsive.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
Some features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
Once we develop an application, it basically works and does not really break.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
I would say that there are much better low-code platforms.
I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
The Notes client is very expensive, costing around $105 per client.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
I would appreciate HCL Domino to have wider integration into the SAP world because SAP is not easy to use, and if we could integrate it into a HCL Domino application, we could post data more easily to SAP from the HCL Domino environment and vice versa.
Some of the best features in HCL Domino are that it functions as a Swiss army knife.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
| Product | Mindshare (%) |
|---|---|
| Zoho Creator | 1.9% |
| HCL Domino | 1.0% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
HCL Domino is a versatile, secure platform that integrates well across operating systems, supporting both web-based and client applications. Its robust functionality includes full-text search, encrypted communication, and a hybrid structure for diverse computing needs.
Offering robust security and integration, HCL Domino supports enterprise email, application development, and collaboration. It is known for its ease of deployment and reliability, featuring multifactor authentication, seamless server migration, and a low-code platform. Users benefit from DAOS for storage efficiency and minimal attack surface for data integrity. Its integration with HCL Notes facilitates communication, calendaring, and workflows. However, improvement is needed in interface modernization, third-party tool integration, and scalability. The platform's high cost and complex setup are challenges that some organizations face.
What are the key features of HCL Domino?HCL Domino is widely implemented across industries for enterprise email and collaboration solutions. It integrates into HR systems, CRM, document management, and custom applications. Often paired with Oracle Financials, it enhances communication and process automation. Its capabilities extend to mobile email, administration, and document sharing, serving diverse computing needs effectively.
Zoho Creator is a dynamic platform offering a powerful low-code development environment with strong integration capabilities and intuitive drag-and-drop functionality. It simplifies application development, making it a favored choice for businesses seeking rapid deployment and robust data management.
Zoho Creator provides a flexible low-code environment for enterprises needing customizable app development. Its dynamic form builder and Deluge scripting automate processes while supporting seamless third-party integration including APIs. Users benefit from its extensive analytics tools, enhancing data management in sectors like healthcare, logistics, manufacturing, and education. Although some seek better customization and advanced API capabilities, Zoho Creator continues to be valuable for developing ERPs, CRMs, and diverse business applications.
What are Zoho Creator's most valuable features?Zoho Creator's implementation spans industries including healthcare, where it's used for patient data management and logistics for inventory tracking. In manufacturing, it's leveraged for ERP solutions, while in education it supports student records management. Common applications include payroll systems, employee records, and integration with platforms like Shopify and Oracle. This low-code platform allows rapid development tailored to specific industry requirements.
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