HCL Domino and Zoho Creator are competitive products in the business application software category. Zoho Creator holds an advantage for its features and overall value despite its higher cost.
Features: HCL Domino is known for its stability, security, and integration capabilities, supporting email and workflow applications. Zoho Creator offers flexibility in application development with low-code/no-code capabilities, ideal for quick prototyping and varied applications, exemplifying strong integration options.
Room for Improvement: HCL Domino users seek better integration with third-party tools and modernization in areas such as DKIM and DMARC. Users also report performance issues with large databases and desire enhanced reporting and user-friendliness. Zoho Creator users emphasize enhancements in user interface design, scalability, data management, and improved customer support.
Ease of Deployment and Customer Service: HCL Domino is mainly deployed on-premises, offering extensive control over infrastructure, and is praised for its responsive customer service. In contrast, Zoho Creator operates in the public cloud, simplifying deployment but receiving mixed reviews for customer service responsiveness.
Pricing and ROI: HCL Domino's pricing involves complex, annually-driven licensing, seen as high by some users who question the ROI. Meanwhile, Zoho Creator is praised for its flexible pricing structures apt for various enterprise sizes. However, costs can increase with additional features, affecting perceived ROI.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
When issues are escalated, responses are faster.
There are certain limitations if the data volume is large due to execution limits.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
The Notes client is very expensive, costing around $105 per client.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
The standard plan costs around 800 per month for the Zoho One application.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.
Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.
Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.
Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.
Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!
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