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HCL Domino Reviews

Vendor: HCLSoftware
3.9 out of 5
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What is HCL Domino?

HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.

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HCL Domino is the #18 ranked solution in top Rapid Application Development Software. PeerSpot users give HCL Domino an average rating of 7.8 out of 10. HCL Domino is most commonly compared to ServiceNow: HCL Domino vs ServiceNow. HCL Domino is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 12% of all views.
Buyer's Guide
HCL Domino
February 2026
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HCL Domino mindshare

As of March 2026, the mindshare of HCL Domino in the Rapid Application Development Software category stands at 1.0%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
HCL Domino1.0%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other83.8%
Rapid Application Development Software

PeerResearch reports based on HCL Domino reviews

TypeTitleDate
CategoryRapid Application Development SoftwareMar 4, 2026Download
ProductReviews, tips, and advice from real usersMar 4, 2026Download
ComparisonHCL Domino vs Microsoft Power AppsMar 4, 2026Download
ComparisonHCL Domino vs ServiceNowMar 4, 2026Download
ComparisonHCL Domino vs Oracle Application Express (APEX)Mar 4, 2026Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.36.2%91%224 interviewsAdd to research
Pega Platform4.15.6%91%86 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 15, 2026

Valuable Features

HCL Domino excels in robust security, integration capabilities, and versatile deployment across platforms like AIX, Windows, and Linux. It supports low-code development and serves as a unified application and messaging platform. Users appreciate its full-text search, encrypted communication, and workflow application support. The platform is stable, with features like DAOS for optimized storage and multifactor authentication for enhanced security. It's both a robust email system and an application server.
  • "The fact is that it simply works."
  • "HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
  • "Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."

Room for Improvement

Users suggest HCL Domino needs better integration with tools like Microsoft 365 and Outlook. The interface is considered outdated and difficult for non-IT users. Improvements in speed and performance, especially with large databases, are desired. Enhancements in security features and support are necessary. The client is heavy and not user-friendly, especially compared to competitors like Microsoft Exchange. More low-code capabilities and third-party application integration are also requested. Scalability and technical support need refinement.
  • "I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
  • "Many people are not very happy with its speed."
  • "The speed of the Notes client is an area that could be improved."

ROI

Some users found the ROI from HCL Domino to be justifiable, experiencing positive returns. However, others reported difficulty in assessing ROI due to new deployments and limited app usage. Despite these challenges, users expressed satisfaction with the software, noting reduced paperwork burdens. At one company, HCL Domino was integral to various business functions, including management systems and databases, highlighting its importance in operational processes.

Pricing

Enterprise users describe HCL Domino's pricing as varied, with costs perceived as high compared to alternatives like Microsoft Exchange. Licenses are typically annual, priced per user, with technical support and updates included. Some praise the simplicity and standardization, while others cite expenses as a drawback. Organizations experience different pricing impacts, dependent on user number and enterprise size. Competitors offering free alternatives with broader functional familiarity influence decisions to migrate from HCL Domino.
  • "The license for Domino is yearly. The price is high."
  • "The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
  • "While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."

Popular Use Cases

Organizations primarily use HCL Domino for email, collaboration, and application development. It supports enterprise email, HR management systems, customer relationship management, and document management. Businesses utilize it for developing internal applications, managing workflows, and securing sensitive communications. HCL Domino integrates with Oracle Financials and supports custom applications for various operations. Its versatile platform accommodates email, calendaring, messaging, and workflow capabilities, while Domino Leap facilitates low-code development for automating processes and ensuring secure team collaboration.

Service and Support

Technical support for HCL Domino receives mixed feedback, often praised for being responsive and effective, with ratings up to ten. Some, however, find the website complex and hard to navigate. Customer service varies significantly, with some experiencing prompt, consistent communication and others noting unfriendly interactions and room for improvement. Frequently mentioned are fast response times and helpful resolutions, though inconsistency persists in individual experiences.

Deployment

HCL Domino's initial setup is generally straightforward for experienced users, often requiring minimal time for deployment, typically under 15 minutes. Some users may experience complexities if they are new or handling advanced features, which could prolong the process. The setup can range from a simple one-click installation to more intricate configurations, taking from hours to even months, particularly with complex systems. Despite potential challenges, official support is effective and resolves issues quickly.

Scalability

HCL Domino displays impressive scalability, with many appreciating its ability to accommodate additional users via new server installations. Some note issues with reliability, especially with larger databases, yet consider it highly scalable. Ratings vary, though several suggest near-perfect scalability, while others seek improvement. Users range from small companies to larger enterprises, with some noting it doesn't match larger systems like Oracle, yet remains viable for organizations with significant employee counts.

Stability

HCL Domino is highly stable with minimal downtime reported over decades. Users experience a robust and reliable system, often rating its stability between eight to ten. While some encounter challenges with large databases, most are impressed with its uninterrupted performance and lack of bugs or crashes. Long-term users have legacy applications running smoothly on current versions. However, few users note a decline in stability, illustrating varying experiences across different environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our HCL Domino Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business98
Midsize Enterprise46
Large Enterprise141
By visitors reading reviews

Top industries

By visitors reading reviews
Government
12%
Manufacturing Company
11%
Computer Software Company
9%
Retailer
6%
Insurance Company
6%
Educational Organization
5%
Financial Services Firm
5%
Comms Service Provider
5%
Healthcare Company
4%
Wholesaler/Distributor
4%
Construction Company
4%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Performing Arts
3%
Outsourcing Company
3%
Media Company
2%
Pharma/Biotech Company
2%
Non Profit
2%
Marketing Services Firm
2%
University
2%
Program Development Consultancy
1%
Hospitality Company
1%
Legal Firm
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Aerospace/Defense Firm
1%
Consumer Goods Company
1%
Transportation Company
1%
Wellness & Fitness Company
1%

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Learn more about HCL Domino

  • Low cost of ownership - minimizing administration needs through automated installations, policies and monitoring helps staff focus on higher value tasks.
  • Minimized infrastructure - reducing costs by using less power, memory, data storage, network bandwidth and servers.
  • Rich application environment - supporting workflow-driven and people-oriented applications that help a wide variety of business operations deliver enhanced results.
  • Security-rich - helping protect your critical business assets. You can control information access, protect information and guarantee document authenticity.
  • High availability - featuring advanced clustering, replication, server fault recovery and automated diagnostic tools.

HCL Domino was previously known as IBM Lotus Domino, Lotus Domino.

HCL Domino customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil

Related questions

  • 36
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Looking for recommendations for a no-code backend database for 500,000+ users - looking at CASPIO
  • 36
Help to migrate IBM Lotus Domino to another platform
  • 61
When should you use rapid application development and what are the most suitable projects for it?
  • 77
Who uses and benefits the most from rapid application development?
  • 116
Why is rapid application development important?
  • 18
When evaluating Rapid Application Development Software, what aspect do you think is the most important to look for?
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Rapid Application Development Software

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HCL Domino Reviews Summary
Author infoRatingReview Summary
Owner at Prodej a Správa Nemovitostí s.r.o.4.0I’ve used HCL Domino on‑prem for 20 years for mail and apps; it’s a versatile “Swiss army knife” that simply works and is stable, with responsive support. Downsides include harder programming, few pricey ready‑made apps, and weak low‑code/workflow tooling.
Architect at a tech consulting company with 501-1,000 employees5.0I've used HCL Domino mainly for secure data sharing and internal app development; its stability, security, low code tools, and storage efficiency stand out, though the learning curve and limited provider options were initial challenges.
Senior Associate at a consultancy with 11-50 employees4.0We use HCL Domino for various applications and value its rapid development and security features. While it lacks a reporting engine, HCL is actively improving the platform. Our users are pleased, and it eases paperwork despite starting from scratch.
Technical Service Manager at Top Level Corporation Limited4.0We primarily use HCL Domino for mobile email systems and some customized applications. The email system stands out as the most valuable feature. However, scalability and support need improvement to meet our requirements better.
SME at a tech services company with 1-10 employees4.0I use HCL Domino for internal and customer-facing applications, benefiting from its directory integration and hybrid application support. Improvements are needed in Notes client speed and document functionalities. Despite expensive licensing, I prefer Domino's flexibility over SharePoint.
CEO, Senior Consultant, Collaboration Platforms at Indeo Oy4.5I use HCL Domino in my company for workflows and document management. Its most valuable features are security and integration, though I expect more integration in the future. The user interface is outdated, but the functionalities compensate for this shortcoming.
Owner at Prodej a Správa Nemovitostí s.r.o.4.5HCL Domino is a versatile platform meeting all my computing needs from email to operations management. However, user-friendliness and server refresh functionality could improve. Switching to Microsoft was considered but managing both systems was impractical.
Kierownik Biura Informatyki at EIB SA1.0I use HCL Domino for mail collaboration and CRM. The solution's security is excellent, though the interface needs improvements, such as a unified programming language and consistent platform directions. Despite integration challenges, it remains a crucial tool for my company.