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HCL Domino vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (19th)
Microsoft Exchange Online
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Email Applications (2nd)
 

Mindshare comparison

HCL Domino and Microsoft Exchange Online aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.5%, up 0.5% compared to last year.
Microsoft Exchange Online, on the other hand, focuses on Email Applications, holds 14.1% mindshare, down 15.5% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
NancyHartman - PeerSpot reviewer
Effective collaboration achieved with versatile features and good customer service
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. I am not an IT person; I am an educator, a trainer, a user. I want to get the work done. However, I find that the Exchange Server and possibly the way our company has set up access permissions require extensive programming knowledge. It might take six to eight weeks to get a programmer's time to build something, whereas I can use something like Smartsheet that will do everything I want without needing a programmer. Smartsheet is more end-user friendly compared to a Microsoft product. Microsoft believes an expert IT person should manage everything, however, I want to manage things on my own in a simplified way. That is not easy using the Exchange Server or Microsoft Office. It is not end-user friendly for development, and a programmer is needed. Once set up, using them as an end-user is fine. I find that the automations are not robust, and the FedRAMP systems are not robust. I have a few issues with Exchange and Office, but there's nothing I can do about it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the HCL Domino server scalable."
"HCL Domino is the best product from a security point of view."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"One valuable feature of HCL Domino is its integration with other directories."
"This solution can be used for workflow application so that applications can be easily developed."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The pricing is excellent."
"We can scale it if we want to."
"The product was simple to use."
"It's easy to use and there is more integration."
"Tech support has been great, when necessary."
"Microsoft Exchange Online has great functionality."
"Intuitive and easy to use."
"It is very manageable."
"It is a fantastic solution."
"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
 

Cons

"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"HCL Domino could have a better interface."
"The speed of the Notes client is an area that could be improved."
"HCL Domino needs to be more user-friendly."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"Microsoft Exchange Online should have a faster search feature."
"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."
"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."
"I think there should be an incorporation of DLP on the business premium version of Exchange, as well."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"Migration can be an issue if you do not have a good audit process."
"The pricing could be a bit lower."
"The solution should have a stand-alone application instead of us having to go through an internet browser."
 

Pricing and Cost Advice

"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"The license for Domino is yearly. The price is high."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"We chose to pay for our licensing fees annually."
"HCL Domino has reasonable pricing. It's not expensive."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"I'd rate it a seven out of ten in terms of price."
"The cost is around $12 to $16 per user."
"There is an annual license required to use this Microsoft Exchange Online."
"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
"The costs of this platform vary based on subscriptions, but it is generally reasonable."
"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."
"There is a license required for the solution and it is paid annually."
"The pricing is a bit more expensive than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
12%
Financial Services Firm
7%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
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