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HCL Domino vs Microsoft Exchange Online comparison

The compared HCLSoftware and Microsoft solutions aren't in the same category. HCLSoftware is ranked #17 in RADS , with an average rating of 7.7, and holds a 0.6% mindshare in the category. Microsoft is ranked #2 in EA , with an average rating of 8.7, and holds a 13.1% mindshare. Additionally, 80% of HCLSoftware users are willing to recommend the solution, compared to 96% of Microsoft users who would recommend it.
HCL Domino
Read 22 HCL Domino reviews
  • 2,425 Views
  • 752 Comparison Views
80% willing to recommend
Microsoft Exchange Online
Read 91 Microsoft Exchange Online reviews
  • 4,234 Views
  • 4,065 Comparison Views
96% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between HCL Domino and Microsoft Exchange Online based on real PeerSpot user reviews.

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Rapid Application Development Software
August 2025
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Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Opinions on HCL Domino ROI vary, with some reporting positive returns and operational benefits, despite initial deployment challenges.
Sentiment score
7.4
Companies achieved significant ROI with Microsoft Exchange Online, realizing savings and operational efficiency without hardware investment.
 

Customer Service

Sentiment score
7.0
HCL Domino customer support is generally positive, praised for promptness and helpfulness, yet some find it complex and unfriendly.
Sentiment score
6.4
Microsoft Exchange Online support is often praised for responsiveness, but user experiences vary with occasional delays and expertise issues.
 

Scalability Issues

Sentiment score
7.2
HCL Domino offers effective scalability for many, but faces challenges with large databases affecting reliability for some users.
Sentiment score
7.9
Microsoft Exchange Online offers impressive scalability for large organizations, efficiently managing growth despite potential cost increases.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, though some report performance declines with larger databases.
Sentiment score
8.0
Microsoft Exchange Online is stable and reliable, with minimal downtime and improved stability since 2010, despite occasional external glitches.
 

Room For Improvement

HCL Domino requires improved integration, updated interface, better performance, enhanced scalability, security, and support for modern technologies.
Microsoft Exchange Online struggles with integration, security, and usability, with users seeking better performance, pricing, and support.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
For more quotes and insights, download the HCL Domino report
No quotes available
For more quotes and insights, download the Microsoft Exchange Online report
 

Setup Cost

HCL Domino pricing is seen as high, $100/user annually, affecting smaller enterprises' decisions against competitors like Microsoft Exchange.
Enterprise users have mixed experiences with Microsoft Exchange Online's pricing, citing affordability for some, but high costs and complex licensing for others.
The Notes client is very expensive, costing around $105 per client.
For more quotes and insights, download the HCL Domino report
No quotes available
For more quotes and insights, download the Microsoft Exchange Online report
 

Valuable Features

HCL Domino offers strong security, seamless integration, cross-platform versatility, robust encryption, and efficient storage with DAOS for comprehensive application support.
Microsoft Exchange Online provides unlimited storage, strong integration, enhanced security, spam filtering, and efficient remote access for diverse organizations.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
For more quotes and insights, download the HCL Domino report
No quotes available
For more quotes and insights, download the Microsoft Exchange Online report
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Rapid Application Development Software (17th)
Microsoft Exchange Online
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
91
Ranking in other categories
Email Applications (2nd)
 

Mindshare comparison

HCL Domino and Microsoft Exchange Online aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.6%, up 0.5% compared to last year.
Microsoft Exchange Online, on the other hand, focuses on Email Applications, holds 13.1% mindshare, down 16.1% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Read full review
NancyHartman - PeerSpot reviewer
Effective collaboration achieved with versatile features and good customer service
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. I am not an IT person; I am an educator, a trainer, a user. I want to get the work done. However, I find that the Exchange Server and possibly the way our company has set up access permissions require extensive programming knowledge. It might take six to eight weeks to get a programmer's time to build something, whereas I can use something like Smartsheet that will do everything I want without needing a programmer. Smartsheet is more end-user friendly compared to a Microsoft product. Microsoft believes an expert IT person should manage everything, however, I want to manage things on my own in a simplified way. That is not easy using the Exchange Server or Microsoft Office. It is not end-user friendly for development, and a programmer is needed. Once set up, using them as an end-user is fine. I find that the automations are not robust, and the FedRAMP systems are not robust. I have a few issues with Exchange and Office, but there's nothing I can do about it.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
11%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
11%
Financial Services Firm
8%
Educational Organization
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
See all answers
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
See all answers
What needs improvement with HCL Domino?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possibl...
See all answers
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
See all answers
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The cost of Microsoft Exchange Online varies between $4 and $25 per user per month, depending on the different plans we use for different users.
See all answers
What needs improvement with Microsoft Exchange Online?
The mobile version of Microsoft Outlook has limited features compared to the desktop version. We find fewer features in the mobile version of Microsoft Exchange Online, so that could be improved if...
See all answers
 

Comparisons

Microsoft Exchange vs HCL Domino Logo
Microsoft Exchange vs HCL Domino
Compared 35% of the time
HCL Notes vs HCL Domino Logo
HCL Notes vs HCL Domino
Compared 13% of the time
Microsoft Power Apps vs HCL Domino Logo
Microsoft Power Apps vs HCL Domino
Compared 9% of the time
GitHub CoPilot vs HCL Domino Logo
GitHub CoPilot vs HCL Domino
Compared 8% of the time
Zimbra Collaboration vs HCL Domino Logo
Zimbra Collaboration vs HCL Domino
Compared 7% of the time
More HCL Domino Competitors
Google Workspace vs Microsoft Exchange Online Logo
Google Workspace vs Microsoft Exchange Online
Compared 46% of the time
Open-Xchange vs Microsoft Exchange Online Logo
Open-Xchange vs Microsoft Exchange Online
Compared 11% of the time
Amazon WorkMail vs Microsoft Exchange Online Logo
Amazon WorkMail vs Microsoft Exchange Online
Compared 10% of the time
Zoho Mail vs Microsoft Exchange Online Logo
Zoho Mail vs Microsoft Exchange Online
Compared 5% of the time
IceWarp vs Microsoft Exchange Online Logo
IceWarp vs Microsoft Exchange Online
Compared 3% of the time
More Microsoft Exchange Online Competitors
 

Product Reports

Buyer's Guide
HCL Domino
August 2025
HCL Domino reportDownload HCL Domino product report
Buyer's Guide
Microsoft Exchange Online
August 2025
Microsoft Exchange Online reportDownload Microsoft Exchange Online product report
 

Also Known As

IBM Lotus Domino, Lotus Domino
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.

  • Low cost of ownership - minimizing administration needs through automated installations, policies and monitoring helps staff focus on higher value tasks.
  • Minimized infrastructure - reducing costs by using less power, memory, data storage, network bandwidth and servers.
  • Rich application environment - supporting workflow-driven and people-oriented applications that help a wide variety of business operations deliver enhanced results.
  • Security-rich - helping protect your critical business assets. You can control information access, protect information and guarantee document authenticity.
  • High availability - featuring advanced clustering, replication, server fault recovery and automated diagnostic tools.
HCLSoftware
Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
Microsoft
 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Buyer's Guide
Rapid Application Development Software
August 2025
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