We performed a comparison between Google Workspace, IceWarp, and Zimbra Collaboration based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"It's a secure solution that enables you to choose those you wish to share with."
"It's secure. It offers data security and user privacy. I use it for personal purposes. The interface is okay, and it's easy to use."
"Convenient to share and collaborate documents."
"The implementation was very easy."
"Only a few competitors can do precisely what Google Workspace does in terms of email management and calendar management through its Gmail and Google Calendar apps. It's a very seamless platform."
"Google Chat is the most valuable feature of the solution."
"The initial setup is simple."
"It's scalable and stable."
"An effective, functional, very good tool for controlling resources."
"The solution's voice services work well for our company."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"IceWarp has multiple applications that are easy to use for many people."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"It has great communication capabilities for team chatting and web conferences."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The solution is easy to implement."
"The most valuable feature of Zimbra Collaboration is the cost."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The web interface is powerful and easy to use."
"The most valuable feature of Zimbra Collaboration is email functionality."
"We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."
"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."
"They could increase the number of third-party integrations on offer."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"We use Zoom most of the time for official meetings, and we use Google Meet only for internal meetings. I would like to get an improvised Google Meet. It would be good if they can make Google Meet more clear in communication and more scalable like Zoom."
"Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"We have had an issue with security."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"It does have a few bugs."
"There are some security issues."
"They should enhance its online meeting features."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"The antispam and antivirus features are hard to understand on mobile devices."
"The tool should improve its multi-cloud feature."
