UiPath and Microsoft Power Automate offer extensive automation capabilities, seamless integration with other systems, and competitive pricing. UiPath is praised for its user-friendly interface and robust security measures, while Microsoft Power Automate is commended for its diverse range of pre-built connectors and customizable options.
The summary above is based on over 100 recent interviews with UiPath and Microsoft Power Automate users. To access the review's full transcripts, download our comparison report.
"The most valuable feature of the solution is that it easily integrates with Azure DevOps."
"The approval feature is the most important feature. We also use the flow history feature. It is a very useful product as compared to other products. We can automate easily when a list is updated. We can also handle approval-related issues and integrate it with emails."
"The most valuable feature is how much you can do with this solution."
"Technical support is responsive."
"This product is a really easy-to-use solution for quickly developing prototypes."
"The ease of use and the integration with some of the existing products that we have would be its main takeouts."
"Power Automate is a better and more cost-effective solution compared to Automation tools."
"The product provides valuable integration with other Microsoft tools."
"This solution is intuitive, user-friendly, and has a specific framework that allows for quick robot deployment."
"We are able to remove all repetitive tasks. We are using RPA for HR, salary generation, interview process, appointment, etc. We are using RPA everywhere. We are in the top five just because of RPA. It's very important for us."
"I found UiPath nicer than other RPA tools. I like that its enterprise version is pretty user-friendly."
"We enjoy the constant innovation. It's coming out with new things that we can use and new features all the time."
"It's pretty affordable for what you get."
"UiPath's OCR enables data processing of handwriting, which in turn allows us to automate elements of the billing process from incoming customer checks, which is a fantastic feature for us."
"UiPath Academy courses... are our entire training platform. We brought people who are not IT-savvy, complete laymen who were not in IT at all, into our platform of technology. To do that conversion, the Academy had to be very strong."
"The tool's most valuable feature is its embedded activities."
"One of the challenges is dealing with OCR text recognition."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"More OCR and AI capabilities are needed to improve the solution. Other solutions have better features, such as Blue Prism and UiPath."
"Technical support needs to be able to respond quickly to queries. Right now, they are much too slow."
"The downside is the lack of orchestration and supplemental tools such as capturing existing processes and using them to build out."
"When compared to other workflow automation tools out there, it's just not as mature."
"I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard."
"While working with big data, when we have structured data like logs, we have to work with an ETL tool before manipulating the data and creating the workflows and the forms. This can be improved. Big data support is something that I'd like to be covered a lot."
"In UiPath they should improve the input and outputs of processes. I found it very complicated."
"We struggle with handwriting recognition. If we had something, maybe in Document Understanding, that would work well with handwriting recognition, it would help us out a lot. Right now, we use an outside vendor for that."
"The performance could be improved, and it is especially noticeable on older hardware."
"UiPath needs to incorporate French and Portuguese language-based training. It is not easy for people without an IT background."
"It needs improvement in terms of optimization. Sometimes the tools slow down when you are working on a huge data set or if the internet connectivity is slow in your area."
"It would help if there was functionality whereby you could upload something like a flow chart and the solution could process steps according to the flow chart."
"They could provide much more premium, quicker customer service. I'm from India and the customer support team is elsewhere. There's a time difference and, whenever I post a query or ask them for help, the response is delayed."
"UiPath Insights needs improvement. It's been almost five months since we got it, and I'm yet to see a business impact dashboard, which was the selling point. Trying to get Insights support has been really tricky. The documentation that's out there is not detailed enough, and it doesn't really tell you how to make it happen. I've paid for a product for five months that I still can't present to my senior leadership."
Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 760 reviews. Microsoft Power Automate is rated 7.8, while UiPath is rated 8.8. The top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Microsoft Power Automate is most compared with Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA), Tungsten RPA and Fortra's Automate, whereas UiPath is most compared with Automation Anywhere (AA), Blue Prism, Robocorp, Pega Robotic Process Automation and Tungsten RPA. See our Microsoft Power Automate vs. UiPath report.
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