"The document processing engine is good. We're extracting around 70 data points from a given document, and we have an automated extraction rate of 80 percent for those fields."
"Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"It's a pretty robust product."
"The initial setup isn't too difficult."
"The sequencer programming mode's ease of use is its most valuable aspect. The ease of calling out the functions in a sequence, basically from the functional side, is great."
"Technical support is responsive."
"The most valuable features of this solution are the automation interface and the RPA automation."
"Its integration with SharePoint and Outlook is the most valuable. I found it very easy to use. I could do everything that I wanted very quickly, and I didn't have any complications at all. I never had a problem in using Microsoft Power Automate."
"Microsoft Power Automate is very easy to use."
"The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage."
"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."
"Since we are getting information out to folks faster, they can spend the resource time needed to determine the best approach for what to replace it with, or if we need to work with a sales rep. It ensures that our staff have the best tools to do their job faster."
"For our organization, the Orchestrator has the most useful setup. All automation is more or less the same. With UiPath, the difference is the Orchestrator. The amount of integration it has is actually what makes it different from all other vendors."
"AI is a good feature. I am looking forward to that making life easier. It has enabled us to automate more processes. Based on the requirement, chat can hand over the process and we can kick off that bot to do the job. If someone has a problem with a ticket or with a schedule, they can connect to the schedule department or schedule bot."
"The ability to use APIs within UiPath is really helpful. The web scraping is really great. It's so easy to use, it's very intuitive, and it's usually pretty consistent. When web pages change you need to update it, but it makes it quick. If you need to do another quick process, it's really easy to get it quickly and set something up. I can just scrape data from a website and save it somewhere."
"The speed of development in UiPath is very fast."
"I really like that I am able to tell the story, using Orchestrator, how humans work, how bots work, and how humans and bots work together."
"UiPath makes you more productive because it comes with a lot of drag-and-drop features. You don't need to know the APIs to access particular elements on the screen."
"AI functionality enabled our clients to automate more processes overall. It helped with end-to-end automation in the way that if you automate more processes, you save more time, and save more money for the company."
"The solution is not user-friendly, this is something they should improve."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"The user experience could be better both from an RPA perspective and from a business perspective."
"We are having some database issues, but we are addressing them."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"From an improvement perspective, Microsoft just needs to make sure that they have a real enterprise RPA tool. PowerApps and Power Automate are still not at the level of UiPath and Automation Anywhere. It could be because Automation Anywhere and UiPath have been in the market for quite some time. It's just about Microsoft increasing their focus in terms of product reviews and development and making them competitive products that one can consider at an enterprise level. Right now, their use cases are limited as compared to what one would consider doing with UiPath and Automation Anywhere."
"I need to have more integration capabilities from this solution."
"Looping can be a bit tricky."
"The connectors and the integration capability can be improved. Microsoft RPA is a growing platform, and it is not yet particularly mature."
"I think the language Microsoft Power Automate uses when you do expressions could be better. What they use is not a popular programming language. It would be better for Microsoft to find a more popular programming language, such as Python. It would take away the whole no-code aspect of the solution but you don't need to write that many lines of code to improve something in a process. Instead of no-code, they could be a low-code environment."
"I rate the technical support from Microsoft Power Automate a four out of five."
"When we scale up, we switch to another application."
"Sometimes, Microsoft changes the game rules, and the free tools are no longer free, which makes it too hard to explain to customers. It is a SaaS service, so the cost is calculated based on the execution hours. However, we don't know the background of this cost because we cannot touch the infrastructure. They can be more open to developers or customers about this. The infrastructure part must be open for the customers."
"I don't know if I was doing something wrong, and I did get assistance from the UiPath guys on this, but sometimes UiPath wasn't able to find an element on the screen."
"There is a big room for improvement when it comes to mobile automation. The Find Element activity is not present in mobile automation. There are activities to extract data, but we don't have data scraping in mobile automation. These activities are available for UI automation of web applications, but they are not available for mobile automation, which is a drawback when working on mobile automation with UiPath."
"What we have in mind in terms of what the robots could do for us is significantly more than what UiPath does now, but it takes more work. From my perspective, there is just a wide scope of implementation that goes beyond what we're starting right now. That is essentially the improvement."
"They should include new machine learning and AI algorithms for better forecasting and analytics."
"It should be less focused on the howtos and more on demonstrating business value add. A business outcome should be that I was able to approve something in however many days or hours compared to my peers when I benchmark across my peers. That would be a business outcome as opposed to a technical outcome."
"The only thing which I see is missing, is it does not have an inbuilt machine learning. You have to teach the bot. The bot is not self-learning."
"The license model changing every year can be a little bit frustrating. It's hard sometimes when things go from being robot-based to being runtime-based."
"For a few of the projects, we have saved money, however, on a few of these projects we've noticed less revenue. The orchestration cost is a bit higher when we are working on smaller projects."
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Microsoft Power Automate is ranked 3rd in Robotic Process Automation (RPA) with 67 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 147 reviews. Microsoft Power Automate is rated 7.6, while UiPath is rated 8.6. The top reviewer of Microsoft Power Automate writes "Very user-friendly and easy to use but requires better user training at first". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". Microsoft Power Automate is most compared with Automation Anywhere (AA), Blue Prism, WinAutomation by Softomotive, IBM Robotic Process Automation (RPA) and HelpSystems AutoMate, whereas UiPath is most compared with Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation, Robocorp and ABBYY FlexiCapture. See our Microsoft Power Automate vs. UiPath report.
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