Dropbox Business - Enterprise and Google Workspace compete in the business software space, with each offering distinct strengths. Dropbox leads with its straightforward file sharing and robust storage, while Google Workspace offers superior collaboration tools and real-time editing capabilities.
Features: Dropbox Business - Enterprise provides strong storage and syncing capabilities, an easy-to-use interface, and extensive platform compatibility. Private file-sharing options and control over team file access add to its appeal. Google Workspace features comprehensive collaboration tools, integrates well with Google services, and supports real-time document editing, boosting productivity through Gmail, Google Drive, and Google Meet.
Room for Improvement: Dropbox users seek more free storage, enhanced security, and clearer pricing. Better collaboration tools and integration capabilities are desired. Google Workspace needs improvement in Microsoft Office compatibility, better messaging features, and more intuitive syncing functionalities. Complexity in administration and some email management issues are noted concerns.
Ease of Deployment and Customer Service: Dropbox Business - Enterprise supports flexible deployment across various cloud environments, with mixed reports on customer support availability. Google Workspace ensures consistent deployment on public cloud infrastructure and offers a solid support system, despite some users finding its administration controls challenging. Both platforms provide substantial self-guided resources.
Pricing and ROI: Dropbox's freemium model is favored for its flexibility, though costs rise with storage needs. Users experience a good ROI due to efficient file management and data security. Google Workspace, while competitive, is criticized for opaque pricing and high enterprise costs, but it delivers productivity improvements and reduces post-adoption complaints, reflecting in a positive ROI.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
I sent several complaints and what they replied to me was that I should have dealt with the problem with the provider of my credit card.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Even as a technical person, I struggle to find appropriate contact numbers or email addresses.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
If webinars were provided and universities were promoted with webinars, people are going to attend them.
The stability of Google Workspace is excellent and very solid.
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
It is hard to find categories and folders in Teams.
The current cost is approximately seven to ten euros per user per month.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
The valuable features include the email service, email updates, and Google Drive.
| Product | Market Share (%) |
|---|---|
| Dropbox Business - Enterprise | 7.7% |
| Google Workspace | 3.0% |
| Other | 89.3% |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 19 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 14 |
| Large Enterprise | 27 |
Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.
Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.
What are the key features of Dropbox Business - Enterprise?Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.
As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.
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