We performed a comparison between Google Workspace, IceWarp, and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."Google Workspace is an excellent tool for communicating with people, which allows users to collaborate and edit files simultaneously."
"The solution is very intuitive."
"The most valuable feature is that it is simple to use."
"The email is excellent."
"Good performance, even on relatively slow connections; no local apps required."
"Valuable features of the solution are that it's simple and effective."
"It's easy to use."
"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp has multiple applications that are easy to use for many people."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"It has great communication capabilities for team chatting and web conferences."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"A valuable feature of the solution is its global usability."
"The most valuable feature of Microsoft Exchange Online is its performance."
"The solution is scalable."
"Exchange Online's performance and stability are very good."
"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."
"It has helped us because we don't have to worry about servers crashing."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"It's easy to use and there is more integration."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"There are too many steps for sharing pictures."
"The solution is not user-friendly and it doesn't integrate that well with Microsoft Office, which is one of the bigger business apps on the market, compared to Google Sheets and applications of that sort."
"If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"The solution needs to be more user-friendly and improve its tools and features."
"It takes a long time to import the data from G Suite into another platform."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"In the next release, I would like to see more features added to the security of the solution."
"Migration can be an issue if you do not have a good audit process."
"This product is too complex to use."
"The integration could be better if it could integrate well with other products and software."
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"I don't really like the response time of the web GUI for administration."
"The configuration of the solution's on-premise version is a little bit difficult, and its troubleshooting is more difficult than the installation itself."
