Try our new research platform with insights from 80,000+ expert users

Google Cloud's operations suite (formerly Stackdriver) vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud's operations s...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Ranking in Cloud Monitoring Software
20th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Log Management (29th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (18th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 1.1%, down from 1.5% compared to the previous year. The mindshare of New Relic is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Patel - PeerSpot reviewer
Offers reliable Ops Agent and logging transport feature with easy third-party integrations
As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or BigQuery can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Google's technical support is very good."
"Provides visibility into the performance uptime."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
"It's easy to use."
"Offers a valuable logging transport feature"
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"They have baseline level alerting."
"The product's initial setup phase was very easy."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The product allows the developer to see the actual problems in the applications."
"We like the performance of the product."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The monitoring so far has been good and we are happy with it."
 

Cons

"It could be even more automated."
"It could be more stable."
"The product provides minimal metrics that are insufficient."
"Lacking sufficient operations documentation."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"The process of logging analytics can be improved"
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It is very difficult to award the service level cycles at an endpoint level."
"The price could improve."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution needs to have staging."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
 

Pricing and Cost Advice

"The cost of using Stackdriver depends on usage."
"The cost could be lower."
"We have a basic standard license without any additional costs."
"I think the pricing is reasonable."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The detection piece of it brings us a big return on investment."
"The price was one of the reasons we chose this solution."
"The solution is less expensive than AppNeta."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
861,490 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
7%
Real Estate/Law Firm
6%
Educational Organization
19%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Google Stackdriver?
If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.
What is your primary use case for Google Stackdriver?
I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.
What advice do you have for others considering Google Stackdriver?
The Ops Agent and logging transport feature of the solution have had a major impact on improving application performance. The solution also allows the transport of logs into log buckets, which is h...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Also Known As

Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Uber, Batterii, Q42, Dovetail Games
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. New Relic and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.