Fortinet FortiSOAR vs ServiceNow Security Operations comparison

Fortinet FortiSOAR (Security Orchestration, Automation, and Response) is a comprehensive security operations platform created to help SOC teams effectively respond to the growing volume of alarms, repetitive manual tasks, and resource shortage. This patented and customizable security operations workbench provides companies with automated playbooks, incident triaging, and real-time remediation to identify, defend, and counter threats. FortiSOAR effortlessly integrates with more than 350 security products and performs more than 3,000 actions to increase SOC team productivity. With this solution, response times are accelerated, containment is simplified, and mitigation times are cut from hours to seconds.

Fortinet FortiSOAR Features

Fortinet FortiSOAR has many valuable key features. Some of the most useful ones include:

• Streamlined, role-based incident management: With the help of FortiSOAR's Enterprise Role-Based Incident Management solution, businesses can handle sensitive data in accordance with SOC rules and guidelines while maintaining strong field level role-based access control.

• Visual Playbook Builder: FortiSOAR's Visual Playbook Designer enables SOC teams to efficiently create, build, debug, control, and deploy playbooks.

• Truly multi-tenant: FortiSOAR is a truly distributed multi-tenant solution with a scalable, resilient, secure, and distributed architecture that enables MSSPs to offer MDR-like services while supporting operations in regional and global SOC environments.

Fortinet FortiSOAR Benefits

There are many benefits to implementing Fortinet FortiSOAR. Some of the biggest advantages the solution offers include:

• Manage security alerts, incidents, indicators, assets, and tasks using a streamlined, user-friendly GUI.

• By eliminating false positives and concentrating solely on the important alerts, the SOC team can work more productively.

• Track ROI, MTTD, and MTTR with configurable reports and dashboards.

• Automate using the Visual Playbook Designer's 3,000+ actions for automated workflows and connections and 350+ security platform integrations.

• Reduce human error by using concise, auditable playbooks and custom modules to handle constantly changing investigative requirements.

• From a single, collaborative console, scale your network security solution with a multi-tenant distributed architecture.

• Detect real threats with automatic false positive filtering and forecast similar threats and campaigns with FortiSOAR's ML-powered recommendation engine.

• Reduce repetitive activities by using automation, incident correlation, threat intelligence, and vulnerability data.

• Utilize the built-in Incident War Room to streamline crisis management and collaborative P1 incident investigations.

• Reduce the time it takes to find security incidents from hours to seconds.

• Use the FortiSOAR mobile app to keep informed and make important decisions while you're on the go.

• Utilizing the Connector Builder Wizard, you can quickly create and edit connectors within the product's user interface.

• Flexible deployment options: VM, hosted, or cloud. Available on FortiCloud, AWS, Azure, and as management extensions on FAZ/FMG.

Reviews from Real Users

Another PeerSpot reviewer, a Vice President of Global Technology Infrastructure Automation at a financial services firm, notes of the product, “The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights.”

Zaidoon A., sales product manager at Nourneti, writes, “I like that the solution is integrated with FortiAnalyzer. The solution is scalable. The solution is stable.”

ServiceNow Security Operations is a cutting-edge security solution designed to elevate organizations' security incident response (SIR) processes through automation and orchestration. Going beyond traditional SOAR, this comprehensive Security Operations Suite integrates seamlessly with other ServiceNow products and offers a wide array of features. Its components include Security Incident Response (SIR), which automates incident workflows and offers pre-built playbooks; Security Configuration Compliance (SCC), continuously scanning and automating compliance tasks; Vulnerability Response (VR), prioritizing and remediating vulnerabilities; Threat Intelligence (TI), aggregating threat data for proactive threat hunting; and additional features like IT Service Management integration, Machine Learning and AI, reporting, and a mobile app. The benefits span improved incident response speed, reduced mean time to resolution, increased security posture, enhanced compliance, collaborative synergy between security and IT teams, and operational cost reductions.