We performed a comparison between Fortinet FortiSOAR and ServiceNow Security Operations based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The initial setup is straightforward."
"It's great that the solution is integrated with FortiAnalyzer."
"The reputation of the brand is very good."
"The solution is stable."
"ServiceNow Security Operations also takes care of GRC, governance, risk and compliance, enabling it to provide risk assessment."
"It gives you the ability to bring data into the system. The workflows are out of the box, and it gives you the ability to auto-assign the incidents based on criteria and vulnerabilities."
"Technical support could be improved."
"The solution doesn't connect well with the network devices."
"I have found that Fortinet FortiSOAR needs a lot of improvement. The Orchestration needs to be improved."
"There are limitations for the third-parties that are providing the inputs. They should increase the robustness of the solution."
"The product is called SecOps, but it is not security operations in terms of SIEM solutions."
"It doesn't interact with things very well."
Fortinet FortiSOAR (Security Orchestration, Automation, and Response) is a comprehensive security operations platform created to help SOC teams effectively respond to the growing volume of alarms, repetitive manual tasks, and resource shortage. This patented and customizable security operations workbench provides companies with automated playbooks, incident triaging, and real-time remediation to identify, defend, and counter threats. FortiSOAR effortlessly integrates with more than 350 security products and performs more than 3,000 actions to increase SOC team productivity. With this solution, response times are accelerated, containment is simplified, and mitigation times are cut from hours to seconds.
Fortinet FortiSOAR Features
Fortinet FortiSOAR has many valuable key features. Some of the most useful ones include:
Fortinet FortiSOAR Benefits
There are many benefits to implementing Fortinet FortiSOAR. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Another PeerSpot reviewer, a Vice President of Global Technology Infrastructure Automation at a financial services firm, notes of the product, “The most valuable feature is its centralization as you don't want to be going to different locations to correlate items or to piece anything together to derive meaningful insights.”
Zaidoon A., sales product manager at Nourneti, writes, “I like that the solution is integrated with FortiAnalyzer. The solution is scalable. The solution is stable.”
ServiceNow Security Operations is an Enterprise Security Response engine offering security incident response, vulnerability response, and threat intelligence. It’s built on the intelligent workflows, automation, orchestration, and deep connection with IT of the ServiceNow platform.
Fortinet FortiSOAR is ranked 11th in Security Orchestration Automation and Response (SOAR) with 3 reviews while ServiceNow Security Operations is ranked 6th in Security Orchestration Automation and Response (SOAR) with 3 reviews. Fortinet FortiSOAR is rated 7.0, while ServiceNow Security Operations is rated 8.0. The top reviewer of Fortinet FortiSOAR writes "Accessible with good centralization and a straightforward initial setup". On the other hand, the top reviewer of ServiceNow Security Operations writes "Takes care of problem management but does require more features". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Cisco SecureX, Splunk Phantom, IBM Resilient and SECDO Platform, whereas ServiceNow Security Operations is most compared with Splunk Phantom, Palo Alto Networks Cortex XSOAR, IBM Resilient, Exabeam Fusion SIEM and Cybereason Endpoint Detection & Response. See our Fortinet FortiSOAR vs. ServiceNow Security Operations report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.