FortiMonitor vs Spiceworks comparison

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FortiMonitor

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and FortiMonitor compete in network monitoring and IT management. Spiceworks holds an edge in user-friendliness and cost, while FortiMonitor offers superior advanced features and performance.

Features: Spiceworks provides network monitoring, asset management, and helpdesk tools designed for ease of use. It is cost-effective, offering functions without additional expenses. FortiMonitor features proactive monitoring, extensive security capabilities, and advanced tools, tailored for demanding IT environments.

Room for Improvement: Spiceworks may require enhancements in scalability and integration for larger organizations, as well as improved security features. FortiMonitor could benefit from cost reduction, simplification of user interface for ease of access, and expansion of community support to aid in independent troubleshooting.

Ease of Deployment and Customer Service: Spiceworks supports easy installation with vibrant community forums aiding integration into existing systems. FortiMonitor offers straightforward deployment with professional guidance, supported by robust customer service for enhanced user satisfaction.

Pricing and ROI: Spiceworks is free, providing strong ROI via extensive free features and minimal setup costs. FortiMonitor requires a significant upfront investment but delivers substantial ROI through its comprehensive functionalities, suited for organizations needing advanced monitoring.

To learn more, read our detailed FortiMonitor vs. Spiceworks Report (Updated: January 2026).

FortiMonitor vs. Spiceworks

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in IT Infrastructure Monitoring

23rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), IT Alerting and Incident Management (10th), Digital Experience Monitoring (DEM) (7th)

Spiceworks

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (14th), IT Asset Management (10th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of FortiMonitor is 0.8%, up from 0.6% compared to the previous year. The mindshare of Spiceworks is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
FortiMonitor	0.8%
Spiceworks	0.5%
Other	98.7%

IT Infrastructure Monitoring

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"It provides the best firewall features."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"FortiMonitor's dashboard is very informative and user-friendly."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

More FortiMonitor pros

"The software is cloud-based, so I do not need to store any data locally."

"The solution is very stable. It's reliable and efficient."

"The most valuable features are the inventory and personalization."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

"Spiceworks' dashboard allows you to drill down to the notes, where I can take an inventory of the network and see the devices I need to monitor."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

More Spiceworks pros

Cons

"FortiMonitor needs to improve its alert system."

"The solution's initial setup process is time-consuming."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"There are no AI features in FortiMonitor, which might be an area for enhancement."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

More FortiMonitor cons

"They've also tried to integrate it with social logins, like Twitter and LinkedIn, and that type of login authentication has no place in a corporate application."

"Sometimes, it can be difficult to integrate what you need."

"I would like to see more information when drilling down into access permissions, assignments management, or tagging. When I click a note or a device, I should be able to see more details about the router and modem. For example, I want to see the version, downtime, availability, latency, etc. I should have easy access to everything about our assets at a glance."

"The GUI must be improved."

"I am unable to provide suggestions for improvement at this moment."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

More Spiceworks cons

Pricing and Cost Advice

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"FortiMonitor's price is very high."

"There are additional costs needed for certain functionality, such as scalability."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

"The tool is cheap."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"The product is free! Get it now."

"It's free."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

University

12%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	14
Large Enterprise	10

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Comparisons

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Datadog vs FortiMonitor

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Zoho Desk vs Spiceworks

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Freshdesk vs Spiceworks

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Product Reports

Digital Experience Monitoring (DEM)

December 2025

Download FortiMonitor product report

Download Spiceworks product report

December 2025

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino