ForgeRock vs OpenText Identity Manager comparison

Ping Identity and OpenText are both solutions in the Identity Management (IM) category. Ping Identity is ranked #13 with an average rating of 7.5, while OpenText is ranked #17 with an average rating of 8.0. Ping Identity holds a 3.7% mindshare in IAM, compared to OpenText’s 2.0% mindshare. Additionally, 93% of Ping Identity users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

ForgeRock

Read 36 ForgeRock reviews

4,029 Views
2,216 Comparison Views

93% willing to recommend

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,759 Views
1,337 Comparison Views

87% willing to recommend

ForgeRock

OpenText Identity Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 28, 2025

OpenText Identity Manager and ForgeRock compete in the identity management category. ForgeRock seems to have the upper hand due to its extensive features and scalability, although it comes at a higher cost.

Features: OpenText Identity Manager includes robust access control, compliance management, and solid security measures. ForgeRock offers advanced identity governance, single sign-on capabilities, and flexible integration, which makes it highly scalable for comprehensive identity solutions.

Room for Improvement: OpenText could enhance its user interface, integrate more third-party applications, and improve its scalability. ForgeRock may improve its deployment simplicity, reduce complexity in customization, and offer more competitive pricing to balance its extensive feature set.

Ease of Deployment and Customer Service: OpenText provides straightforward deployment and effective support, facilitating an easier onboarding process. ForgeRock's deployment is more complex due to its broad feature suite but is supported by an efficient customer service team, which ensures ongoing customer engagement.

Pricing and ROI: OpenText is known for its cost-effective setup, appealing to businesses with budget considerations by offering satisfactory ROI. ForgeRock, although higher in price, promises significant ROI through its advanced features and scalability, appealing to organizations focused on long-term strategic growth.

To learn more, read our detailed ForgeRock vs. OpenText Identity Manager Report (Updated: February 2026).

Buyer's Guide

ForgeRock vs. OpenText Identity Manager

February 2026

Download the complete report

Helped 882,594 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ForgeRock

Ranking in Identity Management (IM)

13th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Access Management (15th), Customer Identity and Access Management (CIAM) (7th)

OpenText Identity Manager

Ranking in Identity Management (IM)

17th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (9th), Identity Governance Administration (IGA) (7th)

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.7%, down from 4.8% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
ForgeRock	3.7%
OpenText Identity Manager	2.0%
Other	94.3%

Identity Management (IM)

Featured Reviews

reviewer2802936

java full stack developer at a financial services firm with 10,001+ employees

Centralized access control has improved secure onboarding and supports strict compliance

I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Read full review

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."

"Easy to navigate, handle and manage the applications."

"The most valuable features are that it is easy to manage and it's stable."

"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."

"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."

"The product is easy to set up."

"I like the way it is handling authentication and authorization."

"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."

More ForgeRock pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"I like the eDirectory feature."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"The product is easy to use."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

More OpenText Identity Manager pros

Cons

"The solution could improve by adding more advertising and marketing."

"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."

"The product's support services in the French language are not free."

"ForgeRock is extremely flexible, but the learning curve can be steep."

"One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators."

"Lacks simplified documentation within the tool that requires use of a separate portal."

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

"The solution's deployment should be made easier."

More ForgeRock cons

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"The interface is old and outdated, and the design software seems archaic."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"The integrations must be made easier."

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."

More OpenText Identity Manager cons

Pricing and Cost Advice

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"ForgeRock is an expensive solution."

"Its price is comparable to other products in the market."

"It's a bit pricey and could be more competitive."

"The pricing of the solution is fair but I do not have the full details."

"ForgeRock's pricing is more competitive than other products."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The price of the solution is a bit high and could be reduced."

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

See which vendors are best for you

Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.

See recommendations

882,594 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

21%

Manufacturing Company

Computer Software Company

Insurance Company

Manufacturing Company

Computer Software Company

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	17

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

See all answers

What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...

See all answers

What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

Comparisons

Microsoft Entra ID vs ForgeRock

Compared 14% of the time

Ping Identity Platform vs ForgeRock

Compared 8% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 8% of the time

SecureAuth Identity Platform vs ForgeRock

Compared 6% of the time

Okta Platform vs ForgeRock

Compared 6% of the time

More ForgeRock Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 15% of the time

Microsoft Entra ID vs OpenText Identity Manager

Compared 10% of the time

One Identity Manager vs OpenText Identity Manager

Compared 9% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 6% of the time

Oracle Identity Governance vs OpenText Identity Manager

Compared 3% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

ForgeRock

February 2026

Download ForgeRock product report

Buyer's Guide

OpenText Identity Manager

February 2026

Download OpenText Identity Manager product report

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM

Novell Identity Manager

Overview

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Ping Identity

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Sheetz

Buyer's Guide

ForgeRock vs. OpenText Identity Manager

February 2026

Free Report: ForgeRock vs. OpenText Identity Manager

Find out what your peers are saying about ForgeRock vs. OpenText Identity Manager and other solutions. Updated: February 2026.

DOWNLOAD NOW

882,594 professionals have used our research since 2012.

See our ForgeRock vs. OpenText Identity Manager report.

See our list of best Identity Management (IM) vendors.

We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.