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ForgeRock vs NetIQ Identity Manager comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ForgeRock and NetIQ Identity Manager based on real PeerSpot user reviews.

Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ForgeRock vs. NetIQ Identity Manager report (Updated: September 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.""User-friendly solution.""When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want.""It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly.""The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems.""The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

More Omada Identity Pros →

"I like the way it is handling authentication and authorization.""The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it.""Easy to navigate, handle and manage the applications.""I like the intelligent authentication feature.""ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."

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"I like the eDirectory feature.""The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good.""The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

More NetIQ Identity Manager Pros →

Cons
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes.""The security permission inside Omada needs improvement. It's tricky to set up.""Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues.""If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things.""I would like to search on date fields, which is not possible now.""One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface.""The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed.""Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

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"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant.""It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.""We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.""In an upcoming release, the solution could improve by limiting the need to do customizations.""I think the upgrade process is sometimes a little complicated and there are failures that occur.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""Lacks simplified documentation within the tool that requires use of a separate portal."

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"NetIQ Identity Manager could improve by updating the user portal, it is out of date.""We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory.""It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

More NetIQ Identity Manager Cons →

Pricing and Cost Advice
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • More ForgeRock Pricing and Cost Advice →

  • "The price of the solution is a bit high and could be reduced."
  • "It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
  • More NetIQ Identity Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand.
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process… more »
    Top Answer:We used it to implement multi-factor authentication and to improve our security posture as well as reducing the… more »
    Top Answer:The solution costs $2 per user. Any custom development involves additional fees. If the use case is only for the… more »
    Top Answer:The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI. Secondly, the… more »
    Top Answer:The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active… more »
    Top Answer:It would easily help them in getting more market and more customers if more consultants knew about their software. If… more »
    Top Answer:We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ… more »
    Comparisons
    Also Known As
    Omada Identity Suite
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Novell Identity Manager
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    NetIQ Identity Manager delivers a complete, yet affordable solution to control who has access to what across your enterprise both inside the firewall and into the cloud. It enables you to provide secure and convenient access to critical information for business users, while meeting compliance demands.
    Offer
    Learn more about Omada Identity
    Learn more about ForgeRock
    Learn more about NetIQ Identity Manager
    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Sheetz
    Top Industries
    REVIEWERS
    Government40%
    Computer Software Company20%
    Financial Services Firm10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Government9%
    Financial Services Firm8%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm38%
    Media Company13%
    Legal Firm13%
    Outsourcing Company13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm14%
    Comms Service Provider10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider12%
    Government11%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise7%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business43%
    Midsize Enterprise14%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    Buyer's Guide
    ForgeRock vs. NetIQ Identity Manager
    September 2022
    Find out what your peers are saying about ForgeRock vs. NetIQ Identity Manager and other solutions. Updated: September 2022.
    632,779 professionals have used our research since 2012.

    ForgeRock is ranked 4th in Identity Management (IM) with 11 reviews while NetIQ Identity Manager is ranked 11th in Identity Management (IM) with 3 reviews. ForgeRock is rated 7.8, while NetIQ Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of NetIQ Identity Manager writes "A stable and comprehensive solution with valuable eDirectory feature". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory (Azure AD), Okta Workforce Identity, Auth0 and CyberArk Privileged Access Manager, whereas NetIQ Identity Manager is most compared with Microsoft Identity Manager, SailPoint IdentityIQ, One Identity Manager, Cisco ISE (Identity Services Engine) and Saviynt. See our ForgeRock vs. NetIQ Identity Manager report.

    See our list of best Identity Management (IM) vendors.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.