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Forcepoint Secure Web Gateway vs Zscaler Internet Access vs iboss comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Secure Web Gateways (SWG) category, the mindshare of Forcepoint Secure Web Gateway is 3.1%, down from 4.3% compared to the previous year. The mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Zscaler Internet Access is 12.1%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access12.1%
iboss2.5%
Forcepoint Secure Web Gateway3.1%
Other82.3%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer1047669 - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Has faced usability challenges while managing integrated components
We are working with web gateway and full endpoint security. URL filter is a notable feature. While it is not specifically related to Forcepoint Secure Web Gateway alone, if you have the complete Forcepoint solution, it can integrate with other Forcepoint products, such as DLP solution and email gateway. The URL filter of Forcepoint Secure Web Gateway is good for web gateway. Clients and consumers do not prefer it because the interface is not good. When using FSM with DLP, web gateway, and email gateway, upgrades cannot be performed simultaneously since Forcepoint Secure Web Gateway might need an upgrade while email gateway does not, despite having the same manager controlling them. Forcepoint Secure Web Gateway works well with banking and small companies. Email gateway is less needed as everything is moving to the cloud.
reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In summary, this is a good product and I highly recommend it."
"The Forcepoint client software can be downloaded on a user's machine so that it can filter the sites from home or the office. That's one of the biggest features. We can use it for filtering our laptops for our users at any place."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"The platform is fairly stable."
"In terms of performance, Forcepoint stands out because it is more scalable than any other solution. It can extend to different types of boxes and integrate well with other platforms and vendors. And it doesn't need to have the same kind of box or throughput to have high availability."
"We deployed this solution during COVID, for two or three customers, and the customers are very happy with this product."
"Provides good visibility and good filtering features."
"Being able to have managers or department leads run their own reports has saved us an incredible amount of time."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"It was a very easy product to install. It can be deployed very fast."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"This product is solid, fairly easy to use, and reliable."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"My advice for people looking into implementing Zscaler Internet Access is that it's quite stable."
"The solution’s customer service is good."
"From the top to bottom, Zscaler Internet Access is a great security product that protects my end users and remote users in the cloud."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"Zscaler has helped protect our employees wherever they are working, by delivering safe web access."
 

Cons

"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"We have had latency issues."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
"Enhancing the dashboard would provide better insights into users' usage patterns."
"Sometimes attacks or new ransomware get through."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing."
"The endpoint-type solution is an area that needs some improvement."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"In terms of user experience, it could be better."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"I would like to see more training and video documentation."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
 

Pricing and Cost Advice

"The price of this product should be reduced to make it more competitive."
"It is quite expensive."
"The cost for Forcepoint Secure Web Gateway is lower than that for Zscaler and Netskope. It could be around $4 per user annually."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The pricing for Forcepoint Secure Web Gateway is expensive. You pay per user and functionality. I'd rate it a four on a scale of one to ten."
"The pricing depends upon the number of users."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Our monthly fee is around R3000."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"It is a few pounds per user per month."
"We have found the solution to be expensive."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The pricing for Zscaler Internet Access could be made cheaper."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
8%
Healthcare Company
7%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise29
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Forcepoint Secure Web Gateway?
I would rate pricing for Forcepoint Secure Web Gateway a two out of ten. It's really expensive.
What needs improvement with Forcepoint Secure Web Gateway?
Forcepoint Secure Web Gateway is not endpoint security. If we have a chance to change, we would change it because it ...
What is your primary use case for Forcepoint Secure Web Gateway?
We have no big project, but we are trying to sell it in the market here. We are working with Forcepoint because there...
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

Forcepoint SWG, Websense Web Security, Forcepoint TRITON
iBoss Cloud Platform
ZIA
 

Overview

 

Sample Customers

Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: February 2026.
885,789 professionals have used our research since 2012.