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Zscaler Internet Access pros and cons

Vendor: Zscaler
4.1 out of 5
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Zscaler Internet Access Pros review quotes

MA
Nov 10, 2021
For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.
ON
Nov 9, 2021
Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.
TejasJain - PeerSpot reviewer
Jul 10, 2023
The policies are very intuitive and easy to configure, with very little possibility of messing things up.
Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
DC
Dec 9, 2019
The scanning feature is impressive, because they do not introduce a big latency to the traffic.
RC
Apr 27, 2023
One feature that is valuable to me from an implementation point of view is that it's very easy to implement.
KS
Aug 20, 2019
The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.
SM
Dec 30, 2021
The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.
MS
Aug 17, 2022
It is easy to set up the solution.
it_user1150056 - PeerSpot reviewer
Aug 19, 2019
The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.
GB
Nov 30, 2020
The security is excellent.
 

Zscaler Internet Access Cons review quotes

MA
Nov 10, 2021
The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.
ON
Nov 9, 2021
An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.
TejasJain - PeerSpot reviewer
Jul 10, 2023
One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market.
Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
DC
Dec 9, 2019
I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.
RC
Apr 27, 2023
There are some performance issues when we add on additional controls.
KS
Aug 20, 2019
In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.
SM
Dec 30, 2021
One thing that they could improve is the ability to import rules from other platforms.
MS
Aug 17, 2022
In terms of user experience, it could be better.
it_user1150056 - PeerSpot reviewer
Aug 19, 2019
In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.
GB
Nov 30, 2020
I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.