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Zscaler Internet Access Pros

MA
Service Manager at a construction company with 10,001+ employees
For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway.
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ON
Security Architect at a comms service provider with 201-500 employees
Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.
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SM
Architecture Senior Manager at a insurance company with 10,001+ employees
The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go.
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Buyer's Guide
Zscaler Internet Access
September 2022
Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,775 professionals have used our research since 2012.
MS
Global Head of Information and Cloud Security Architecture
It is easy to set up the solution.
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Gregor Burow - PeerSpot reviewer
Channel Alliances Leader Germany at ALE
The security is excellent.
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Elvin Castellanos - PeerSpot reviewer
Server Administration / Security Officer at a manufacturing company with 501-1,000 employees
We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.
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ForrestWu - PeerSpot reviewer
Sr. Manager IT at a non-profit with 51-200 employees
Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.
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Ashish Kumbhar - PeerSpot reviewer
Senior Product Manager - Cyber Security for Middle East, Central Asia and Africa Region at Tata Communications Ltd
The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.
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MilindSampat - PeerSpot reviewer
Technical Lead at Wipro Limited
The solution is scalable and stable.
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Dale Walker-Hyde - PeerSpot reviewer
Cloud and Security Transformation Specialist at Comtact
The solution replaces multiple vendor technologies with one which makes it worth the cost.
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Zscaler Internet Access Cons

MA
Service Manager at a construction company with 10,001+ employees
The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments.
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ON
Security Architect at a comms service provider with 201-500 employees
An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it.
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SM
Architecture Senior Manager at a insurance company with 10,001+ employees
One thing that they could improve is the ability to import rules from other platforms.
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Buyer's Guide
Zscaler Internet Access
September 2022
Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,775 professionals have used our research since 2012.
MS
Global Head of Information and Cloud Security Architecture
In terms of user experience, it could be better.
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Gregor Burow - PeerSpot reviewer
Channel Alliances Leader Germany at ALE
I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.
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Elvin Castellanos - PeerSpot reviewer
Server Administration / Security Officer at a manufacturing company with 501-1,000 employees
I would like to see more training and video documentation.
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ForrestWu - PeerSpot reviewer
Sr. Manager IT at a non-profit with 51-200 employees
They could provide more time for the onboarding the training of an IT person.
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Ashish Kumbhar - PeerSpot reviewer
Senior Product Manager - Cyber Security for Middle East, Central Asia and Africa Region at Tata Communications Ltd
The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price.
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MilindSampat - PeerSpot reviewer
Technical Lead at Wipro Limited
Sometimes, support isn't available.
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Dale Walker-Hyde - PeerSpot reviewer
Cloud and Security Transformation Specialist at Comtact
The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security.
View full review »
Buyer's Guide
Zscaler Internet Access
September 2022
Learn what your peers think about Zscaler Internet Access. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
634,775 professionals have used our research since 2012.