Zscaler Zero Trust Exchange Platform vs iboss comparison

iboss and Zscaler are both solutions in the ZTNA as a Service category. iboss is ranked #10 with an average rating of 8.4, while Zscaler is ranked #1 with an average rating of 8.4. iboss holds a 1.9% mindshare in ZaaS, compared to Zscaler’s 17.2% mindshare. Additionally, 94% of iboss users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

iboss

Read 19 iboss reviews

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94% willing to recommend

Zscaler Zero Trust Exchange...

Read 63 Zscaler Zero Trust Exchange Platform reviews

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941 Comparison Views

98% willing to recommend

iboss

Zscaler Zero Trust Exchange...

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Executive SummaryUpdated on Apr 20, 2025

Iboss and Zscaler Zero Trust Exchange Platform are key players in the zero-trust security market. While iboss offers competitive pricing and strong customer support, Zscaler's comprehensive feature set makes it more attractive to enterprises.

Features: Iboss provides flexible deployment options and intuitive network security capabilities, focusing on secure web gateway services, content filtering, and SSL decryption functions. Meanwhile, Zscaler's offerings include advanced application visibility, granular access controls, and seamless integration with multiple security solutions, making it more suitable for large-scale enterprises.

Room for Improvement: Iboss could enhance its user interface and reduce latency issues that sometimes occur with database connections. Additionally, expanding zero trust capabilities could be beneficial. Zscaler might improve detection capabilities and simplify user management processes to further streamline its deployment. Some users also report difficulties with certain third-party application supports that could be addressed.

Ease of Deployment and Customer Service: Iboss's straightforward deployment model has impressed users with its simplicity and strong customer support, easing the transition process. Zscaler's cloud-native deployment requires precise configuration but offers extensive documentation and resources. Despite its complexity, Zscaler's support network and integration options offer a clear edge in terms of deployment efficiency.

Pricing and ROI: Iboss is noted for its cost-effectiveness, catering to budget-conscious organizations with a decent ROI. In contrast, Zscaler entails higher initial costs, but the advanced security features often result in better long-term ROI for businesses ready to invest in robust security infrastructure.

To learn more, read our detailed Zscaler Zero Trust Exchange Platform vs. iboss Report (Updated: June 2025).

Buyer's Guide

Zscaler Zero Trust Exchange Platform vs. iboss

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Ranking in Cloud Access Security Brokers (CASB)

7th

Ranking in ZTNA as a Service

10th

Ranking in Secure Access Service Edge (SASE)

9th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st)

Zscaler Zero Trust Exchange...

Ranking in Cloud Access Security Brokers (CASB)

5th

Ranking in ZTNA as a Service

1st

Ranking in Secure Access Service Edge (SASE)

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (2nd), Application Control (4th), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)

Mindshare comparison

As of July 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 17.2%, down from 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Technical support is pretty sharp and very responsive."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

More iboss pros

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

"Users get direct secure access to applications over the internet."

"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."

"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."

"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."

"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."

"The product’s most valuable features are inbound and outbound scanning and API control."

"As a cloud-based service, it is very easily implemented."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."

"Zscaler Private Access needs to improve its collaboration with applications without compromising security."

"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."

"Zscaler Cloud DLP needs to improve its compatibility with other security tools."

"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."

"The DX layer could be better if it had improved visibility."

"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."

"There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The technical support is good."

"The product is a little more expensive than other tools."

"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."

"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."

"The cost is expensive. It depends on the number of users."

"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."

"The price is competitive."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil. While iboss performed well, some competitors offered simpler implementati...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our old proxies to cloud proxies, and we did POCs with different giants at that time. ...

See all answers

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...

See all answers

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What is your experience regarding pricing and costs for Zscaler SASE?

Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...

See all answers

Comparisons

Zscaler Internet Access vs iboss

Compared 19% of the time

Netskope vs iboss

Compared 16% of the time

Cisco Umbrella vs iboss

Compared 15% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Cato SASE Cloud Platform vs iboss

Compared 6% of the time

More iboss Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 12% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

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iboss

June 2025

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Buyer's Guide

Zscaler Zero Trust Exchange Platform

June 2025

Zscaler Zero Trust Exchange Platform report

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Also Known As

iBoss Cloud Platform

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Siemens, AutoNation, GE, NOV

Buyer's Guide

Zscaler Zero Trust Exchange Platform vs. iboss

June 2025

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