Epicor ERP vs SAP Business ByDesign comparison

The compared Epicor and SAP solutions aren't in the same category. Epicor is ranked #13 in ERP , with an average rating of 6.9, and holds a 2.7% mindshare in the category. SAP is ranked #6 in CE , with an average rating of 9.0, and holds a 4.2% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 92% of SAP users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,418 Views
3,315 Comparison Views

83% willing to recommend

SAP Business ByDesign

Read 16 SAP Business ByDesign reviews

1,019 Views
611 Comparison Views

92% willing to recommend

Epicor ERP

SAP Business ByDesign

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Epicor ERP and SAP Business ByDesign based on real PeerSpot user reviews.

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Buyer's Guide

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April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Epicor ERP

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

ERP (13th)

SAP Business ByDesign

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud ERP (6th)

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Epicor ERP is designed for ERP and holds a mindshare of 2.7%, down 3.3% compared to last year.
SAP Business ByDesign, on the other hand, focuses on Cloud ERP, holds 4.2% mindshare, down 9.5% since last year.

ERP Mindshare Distribution
Product	Mindshare (%)
Epicor ERP	2.7%
SAP ERP	9.2%
SAP S/4HANA	5.8%
Other	82.3%

ERP

Cloud ERP Mindshare Distribution
Product	Mindshare (%)
SAP Business ByDesign	4.2%
Oracle Fusion Cloud ERP	18.1%
NetSuite ERP	17.4%
Other	60.3%

Cloud ERP

Featured Reviews

Khalid Jalal

Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Manoj Sahoo

Divisional Manager IT at a manufacturing company with 1,001-5,000 employees

Valuable features enhance sales and service capabilities while performance improvements are needed

We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."

"It allowed us to organize our inventory more clearly."

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."

"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."

"Dashboards and Business Activity Query are very useful."

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."

"I have seen companies triple their business using Epicor in just a few years."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

More Epicor ERP pros

"ByDesign's best features are its speed, real-time data, and reporting."

"I have found the consolidation of the business and group reports very useful, there are plenty of features, and the manufacturing and finance aspect of the solution are strong."

"I have found the consolidation of the business and group reports very useful. There is plenty of features and the manufacturing and finance aspect of the solution are strong."

"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."

"The most helpful feature is the integrations. Integrating the tool with SAP S/4HANA Cloud is easy, facilitating implementation and deployment. The runtime analysis checks for real-time analytics to see if the software works properly. This is a powerful feature."

"I find the tool’s every feature valuable."

"ByDesign's best features are its speed, real-time data, and reporting."

"I like the tool’s customization."

More SAP Business ByDesign pros

Cons

"The tool should provide a better user interface."

"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."

"A number of bugs in 9.05 were only fixed in 10."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"There are some glitches in Epicor ERP."

"Everything requires changes, making it similar to developing a new platform from scratch."

"A number of bugs in 9.05 were only fixed in 10."

More Epicor ERP cons

"I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."

"SAP Business ByDesign can improve the flexibility and user-friendliness of the reporting during the implementations. Customizing the reports inside the device requires a lot of knowledge and most of the time a developer level is needed."

"ByDesign could be improved by making screen modifications easier."

"The payroll module of the solution could improve."

"I would say budget controlling needs improvement. I mention this because it does not have all the functionalities that we need in terms of managing the budget."

"The solution could improve the stability. It is approximately 60% stable."

"With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign."

"The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."

More SAP Business ByDesign cons

Pricing and Cost Advice

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"The initial cost may be a bit high, but the maintenance cost is lower."

"User support could be improved as well, as the consultant charges are very high."

"Epicor ERP is an expensive solution."

"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."

"The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."

"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."

"I rate the price of SAP Business ByDesign a seven out of ten."

"The tool’s pricing is expensive."

"The price of the solution could be better. They have to come up with a new strategy."

"We have to pay yearly."

"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."

More SAP Business ByDesign pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Financial Services Firm

Healthcare Company

11%

Construction Company

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...

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What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...

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What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...

See all answers

What do you like most about SAP Business ByDesign?

The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports.

See all answers

What is your experience regarding pricing and costs for SAP Business ByDesign?

The price is high, as every year SAP increases the price by 3.5%.

See all answers

What needs improvement with SAP Business ByDesign?

See all answers

Comparisons

Odoo vs Epicor ERP

Compared 12% of the time

SAP ERP vs Epicor ERP

Compared 12% of the time

SAP S/4HANA vs Epicor ERP

Compared 8% of the time

Tactive Construction Management Software vs Epicor ERP

Compared 6% of the time

Epicor iScala vs Epicor ERP

Compared 5% of the time

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SAP S/4HANA Cloud vs SAP Business ByDesign

Compared 24% of the time

SAP Business One vs SAP Business ByDesign

Compared 11% of the time

Oracle Fusion Cloud ERP vs SAP Business ByDesign

Compared 11% of the time

Infor LX vs SAP Business ByDesign

Compared 9% of the time

Microsoft Dynamics AX vs SAP Business ByDesign

Compared 8% of the time

More SAP Business ByDesign Competitors

Product Reports

Buyer's Guide

Epicor ERP

April 2026

Download Epicor ERP product report

Buyer's Guide

SAP Business ByDesign

April 2026

Download SAP Business ByDesign product report

Also Known As

Epicor SaaS ERP

No data available

Overview

Epicor ERP streamlines manufacturing management with effective production planning, process automation, and comprehensive integration, offering detailed reporting and real-time analytics.

Epicor ERP delivers ease of use with its powerful APIs and flexible customization options tailored for manufacturing needs. It efficiently manages finance, supply chain, production, planning, and procurement. Despite its complexity, especially in component interaction, and challenges with localization and support response times, Epicor ERP enhances production planning and process automation, ensuring accurate, visible reporting. It does require customization, but its capabilities in job management, quality control, and supply chain management are noteworthy, making it a preferred choice for mid-sized and small enterprises in manufacturing.

What are Epicor ERP's key features?

Ease of Use: Designed for simple navigation and operation.
Powerful APIs: Enables smooth integration with other applications.
Real-Time Analytics: Provides instant insights and data-driven decision-making.
Detailed Reporting: Offers comprehensive reports for various roles.
Customization Flexibility: Adapts to diverse manufacturing requirements.

What benefits should users look for?

Streamlined Operations: Integrates processes from finance to production.
Improved Decision-Making: Leverages real-time analytics and reporting.
Enhanced Planning: Optimizes production planning and scheduling.
Increased Efficiency: Automates processes and reduces errors.
Customizable Solutions: Tailors operations to specific manufacturing needs.

Epicor ERP finds application predominantly in manufacturing, focusing on operations management. Utilized across different versions and industries, including trading and distribution, it addresses finance, supply chain, and production challenges. Companies often need extensive customization, making it suited for mid-sized and small manufacturing enterprises.

Epicor

SAP Business ByDesign offers real-time integration and a streamlined design with comprehensive management of suppliers and service agents, making it ideal for financial reporting and project management.

SAP Business ByDesign is recognized for its comprehensive capabilities in financial and project management across sectors. With its Financial Closing Cockpit and real-time reporting, it integrates easily with SAP S/4HANA and offers a user-friendly approach to business process management. Challenges may exist in budget management, reporting, and user interface requiring further enhancements. Despite integration challenges, it streamlines operations in education, automotive manufacturing, and professional services.

What features are most important in SAP Business ByDesign?

Financial Closing Cockpit: Streamlines closing processes with automation.
Real-Time Integration: Ensures seamless data flow between systems.
End-to-End Process Capabilities: Supports comprehensive management activities.
Analytics and Dashboards: Provides actionable insights to drive decisions.
Customizable Interface: Allows businesses to tailor functionalities.

What benefits or ROI can users expect to find in reviews?

Streamlined Operations: Enhances efficiency without increasing user count.
Improved Real-Time Reporting: Delivers accurate and timely insights.
Comprehensive Management: Ensures effective handling of suppliers and services.
Reduced Time to Implementation: Facilitates quicker deployment.
Enhanced Performance: Boosts data-driven decision-making and accuracy.

SAP Business ByDesign is leveraged by education, automotive, and professional service industries for enhanced financial reporting and inventory management. It supports sales, service, and CRM functionalities, catering to companies looking to streamline their operations efficiently.

SAP

Sample Customers

Information Not Available

Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: April 2026.

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