Epicor [EOL] vs Microsoft Dynamics AX comparison

Epicor, founded in 1972, specializes in developing enterprise resource planning (ERP) software for companies operating in the manufacturing, distribution, retail, service and hospitality industries. Currently, Epicor has over 20,000 clients in 150-plus countries. Its business solutions software is further tailored to specific customer needs, and it is available in more than 30 languages. The Austin, Texas-based company operates development centers in North and Central America, Europe and Australia. Its approach to market-specific ERP systems resulted in revenue of $840 million for the year 2011. Its dedication to its clients is perhaps best represented by its annual Insights conference for customers. This event regularly attracts more than 4,000 attendees. Epicor's ERP software products are designed to streamline clients' business processes by incorporating those different processes into a single cloud-based or web-based package. Also, while Epicor only offers a single ERP brand, it tailors versions specifically for five areas: manufacturing, distribution, retail, hospitality, and professional services. Each version has industry-specific tools, but all Epicor products are complete ERP solutions, providing a single, comprehensive frame of reference for use by management and employees in order to improve efficiency. In addition to ERP software, Epicor produces customer relationship management (CRM) and supply chain management (SCM) products, as well as tools for human capital, product and financial management. Its business software solutions packages are scalable, so they are suited to businesses of all sizes. Some of its clients, for example, began using Epicor ERP products as small businesses, then went on to grow into billion-dollar operations. Also, each of its clients is afforded access to the company's team of experts for support issues.

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

Microsoft Dynamics AX Features

Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

• Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.

• Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.

• Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.

• Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.

• Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.

• Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.

• Professional services: The solution’s professional services include project management, time and expense tracking, and billing.

• Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.

Microsoft Dynamics AX Benefits

There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

• Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.

• Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.

• Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

Reviews from Real Users

Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

"The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”