Entuity vs NinjaOne comparison

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Entuity

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Executive SummaryUpdated on Oct 10, 2024

Entuity and NinjaOne compete in IT management. NinjaOne is regarded as superior due to its extensive features justified by its cost.

Features: Entuity provides detailed network monitoring, network discovery, and performance analytics. NinjaOne offers endpoint management, remote monitoring, and IT automation.

Room for Improvement: Entuity could improve in user interface design, integration capabilities, and scalability options. NinjaOne may enhance network monitoring depth, provide better reporting features, and improve pricing flexibility.

Ease of Deployment and Customer Service: Entuity offers structured deployment with strong support, beneficial for detailed network setups. NinjaOne provides agile deployment with excellent technical support, facilitating rapid adoption.

Pricing and ROI: Entuity has a pricing model that supports large-scale network needs, considered cost-effective for network analytics. NinjaOne has higher initial costs but offers significant ROI through enhanced operational efficiency.

To learn more, read our detailed Entuity vs. NinjaOne Report (Updated: June 2026).

Entuity vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entuity

Ranking in Network Monitoring Software

67th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NinjaOne

Ranking in Network Monitoring Software

10th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Help Desk Software (8th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. The mindshare of NinjaOne is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NinjaOne	1.1%
Entuity	0.7%
Other	98.2%

Network Monitoring Software

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

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Not Joseph Pearson

Assistant Vice President, Tech Solutions at LPL Financials

Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support

NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."

"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."

"The most valuable feature is the ease of deployment, simplicity of the end user's experience (the forms and the sheets that you use, the screens you can use to see what's going on, and overall capability), as well as the ease of integration into other solutions."

"This is a product that is easy to deploy and maintain with a positive end-user experience."

"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."

"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."

"One of the most valuable features of Entuity is the user interface."

"We are able to receive a visualized monitoring of the network infrastructure which is very helpful."

More Entuity pros

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."

"It just works as advertised and serves the purpose for which we got it."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"Good at managing updates and for remote support."

"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."

More NinjaOne pros

Cons

"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."

"A typical user might want to see even more depth to the standard reporting and ease of integration."

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."

"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."

"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."

"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."

More Entuity cons

"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."

"The ticketing system in NinjaOne is not the best."

"To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki."

"The graphical user interface could be improved."

"The one feature that I believe needs improvement is the software patching."

"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."

"The solution could improve by optimizing the internet connection being used."

"Customer support is active and proactive, but not reachable 24/7, which is an issue."

More NinjaOne cons

Pricing and Cost Advice

"It can be comparatively expensive but that is because it is comprehensive."

"Entuity is not an expensive solution."

"We have 400 licenses and we are only using 150 licenses."

"It varies and depends on the quantity. It's worth the cost."

"Entuity's licensing is very highly-priced."

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We got a pretty good deal. It was fairly affordable."

"NinjaRMM uses a subscription model."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

26%

Government

Construction Company

Outsourcing Company

Comms Service Provider

Computer Software Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for NinjaOne?

My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.

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What needs improvement with NinjaOne?

To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.

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What is your primary use case for NinjaOne?

My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...

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Product Reports

Entuity

Download Entuity product report

Download NinjaOne product report

Overview

Entuity offers a user-friendly interface with network mapping and integration capabilities. It provides real-time connectivity diagrams and detailed device monitoring. Automated network discovery ensures accurate topology mapping, and its updated dashboard enhances data visibility.

Entuity's focus is on network device monitoring, catering to switches, routers, access points, and firewalls. It tracks health, status, CPU, memory, and performance metrics, allowing users to set thresholds for alerts and incidents. Integration with monitoring systems enables insights and reports on connectivity and network metrics, reducing noise through event management capabilities while managing configurations and performance inventory.

What are the standout features of Entuity?

Ease of Deployment: Quickly set up with minimal effort, making it accessible for users with different technical backgrounds.
Real-Time Network Mapping: Provides live connectivity diagrams to enhance network understanding and troubleshooting.
SurePath Monitoring: Offers detailed insights into network device performance for improved oversight.
Automated Discovery: Delivers precise topology mapping for efficient network management.
Customizable Dashboard: Facilitates comprehensive data visibility tailored to specific needs.
Event Management: Streamlines alert processes to prioritize critical issues effectively.
Google API-Based Topology: Integrates with Google APIs for advanced topology visualization.

What benefits do users receive from Entuity?

Enhanced Integration: Seamlessly integrates with ticketing tools to improve functionality.
User-Friendly Interface: Enables ease of navigation and efficient management, reducing training requirements.
Stability and Updates: Continuous updates provide stable performance and feature enhancements.
Technical Support: Access to comprehensive support that aids in resolving issues promptly.

Entuity is implemented extensively in industries requiring robust network management, including telecommunications and enterprises with distributed networks. It ensures consistent monitoring and operational efficiency across locations, helping organizations maintain optimal network performance and reliability.

Park Place Technologies

NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.

NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.

What are the most important features?

Remote Monitoring: Essential for real-time insights into network and device performance.
Automation: Reduces manual tasks, increasing efficiency in IT management.
Patch Management: Timely updates for software and system security.
Mobile App: Ensures alerts and management capabilities on the go.
Third-Party Integrations: Enhances functionality by working with tools like Bitdefender.

What benefits can users expect?

Cost-Effectiveness: Appeals to small companies seeking budget-friendly IT solutions.
Performance Tracking: Improved SLA system aids in efficient performance monitoring.
Enhanced Management: Effective use of scripts and policies streamline operations.
Client Interaction: Better remote session management and asset control.

NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.

Sample Customers

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Status Pros, Mitchell and Company

Entuity vs. NinjaOne