ManageEngine OpManager and Entuity are key players in the network monitoring software market, with ManageEngine OpManager having an upper hand due to its affordability and ease of deployment, especially for smaller environments.
Features: ManageEngine OpManager is known for effective device and network monitoring, automation, alerting, and reporting capabilities, allowing proactive system management with customizable threshold settings. Entuity shines with advanced network mapping, application-level monitoring, and superb integration capabilities, complemented by clear visualization of network components and traffic patterns.
Room for Improvement: ManageEngine OpManager needs better stability during upgrades, enhanced artificial intelligence features, and a simpler user interface. Its backup solutions also need simplification. Entuity should work on integration with other tools, improve device configuration retrieval, and support more recent technologies and devices. Enhancing the SLA dashboard and network mapping logging features is also recommended for Entuity.
Ease of Deployment and Customer Service: Both ManageEngine OpManager and Entuity primarily offer on-premises deployment. Users report ManageEngine OpManager is easier to deploy in smaller environments, while Entuity's setup process is intuitive. For customer service, ManageEngine OpManager receives praise for responsive support, with noted areas for improvement in consistency and communication. Entuity is recognized for excellent customer service with rapid and effective technical support but could improve on 24/7 availability.
Pricing and ROI: ManageEngine OpManager is seen as a more cost-effective option, offering various licensing models with available discounts for larger purchases, ensuring a quick return on investment through operational efficiency and cost savings. Entuity, although perceived as expensive, provides valuable features justified by the pricing. User feedback indicates differing ROI levels based on organizational needs and usage, but both options generally deliver satisfactory returns.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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