Eggplant Test vs Zscaler Digital Experience (ZDX) comparison

Keysight Technologies and Zscaler are both solutions in the Digital Experience Monitoring (DEM) category. Keysight Technologies is ranked #13 with an average rating of 7.3, while Zscaler is ranked #9 with an average rating of 7.0. Keysight Technologies holds a 0.9% mindshare in DEM, compared to Zscaler’s 9.5% mindshare. Additionally, 80% of Keysight Technologies users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

Eggplant Test

Read 19 Eggplant Test reviews

3,597 Views
72 Comparison Views

80% willing to recommend

Zscaler Digital Experience ...

Read 2 Zscaler Digital Experience (ZDX) reviews

677 Views
677 Comparison Views

100% willing to recommend

Eggplant Test

Zscaler Digital Experience ...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Eggplant Test and Zscaler Digital Experience (ZDX) based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Eggplant Test vs. Zscaler Digital Experience (ZDX) Report (Updated: December 2025).

Buyer's Guide

Eggplant Test vs. Zscaler Digital Experience (ZDX)

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eggplant Test

Ranking in Digital Experience Monitoring (DEM)

13th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Test Management Tools (9th), Test Automation Tools (12th)

Zscaler Digital Experience ...

Ranking in Digital Experience Monitoring (DEM)

9th

Average Rating

7.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Eggplant Test is 0.9%, up from 0.6% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 9.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Market Share Distribution
Product	Market Share (%)
Zscaler Digital Experience (ZDX)	9.5%
Eggplant Test	0.9%
Other	89.6%

Digital Experience Monitoring (DEM)

Featured Reviews

Mirza Hussain

Engineer at a manufacturing company with 10,001+ employees

Has required frequent manual adjustments due to screen resolution but supports simple automation with minimal effort

I would prefer more UFT because it has VB scripting capabilities. While Eggplant Test also has this feature, it's not very user-friendly. I prefer the features of UFT compared to Eggplant Test. When needing to do quick automation, I would prefer Eggplant Test, but otherwise, I would always choose UFT. It depends on the complexity of the tasks. For big problems and complex automation tasks, I would prefer UFT because it has more flexibility and is more effective. With Eggplant Test, if you have very low complexity automation, such as simple click sequences and validation, then it would be preferable; with more complexity, I would not recommend Eggplant Test.

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Chella Chalapathi

Senior Technical Program Manager at Infosys

Offers steady access and reliable support but could benefit from better integration and user-friendly insights

Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides very strong cross-platform support."

"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."

"Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."

"We are able to now automate tests, which so far have been manual."

"The most valuable feature is the ability to create code from a flow chart, and then run the code through it."

"The solution is a stable one."

"The most valuable features would be the image recognition and the OCR."

"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."

More Eggplant Test pros

"Zscaler Digital Experience (ZDX) positively impacted my organization by providing Zero Trust Network Access, which many organizations are moving towards."

"Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs."

Cons

"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."

"Eggplant Test is not a stable solution at all in my experience."

"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."

"Since there are very few customers in the Indian region, there is no training available, and it's challenging to find skilled talent."

"A step forward would be to have event support, because it is more or less linear at the moment."

"Its performance and stability could be better."

"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."

"The language is too specific; it is just for Eggplant."

More Eggplant Test cons

"I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good."

Pricing and Cost Advice

"Eggplant Test is a very expensive solution."

"It is scalable, but it is a matter of money in the pocket. You can scale it, but then you have to have additional licenses. The licensing approach of eggPlant is not the best."

"Make a smart decision about the number of developer- and execution-only licenses you purchase to maximize your budget. We found that going heavier on execution-only licenses has been a way to reduce our costs and maximize our ability to benefit from the software."

"End-to-end testing isn't possible for us because of the licensing problems. It's very expensive, so we only have two development/execution licenses."

"It probably has a yearly license."

"This solution is expensive when compared to the market. However, the reason it is more expensive is because of its stability, high performance, and for its support of any technology."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

11%

Computer Software Company

11%

Healthcare Company

Manufacturing Company

12%

Healthcare Company

Financial Services Firm

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	14

No data available

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?

Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...

See all answers

What is your experience regarding pricing and costs for Eggplant Manager?

The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.

See all answers

What needs improvement with Eggplant Manager?

See all answers

What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?

Zscaler Digital Experience (ZDX) is comparatively an expensive product. There will not be any cost reductions since it is a new and better secured product. The issue arises when any organization wa...

See all answers

What needs improvement with Zscaler Digital Experience (ZDX)?

I have noticed drawbacks within Zscaler, as the sales team is too aggressive bypassing partners, but the product itself is very good. The sales approach is quite aggressive globally, and it is not ...

See all answers

What is your primary use case for Zscaler Digital Experience (ZDX)?

I am still working with Zscaler Digital Experience (ZDX), and I continue to search for good solutions in the market as an architect.

See all answers

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Compared 18% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 37% of the time

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Compared 18% of the time

ControlUp vs Zscaler Digital Experience (ZDX)

Compared 13% of the time

SysTrack vs Zscaler Digital Experience (ZDX)

Compared 10% of the time

Netskope Digital Experience Management vs Zscaler Digital Experience (ZDX)

Compared 7% of the time

More Zscaler Digital Experience (ZDX) Competitors

Product Reports

Buyer's Guide

Eggplant Test

January 2026

Download Eggplant Test product report

Buyer's Guide

Digital Experience Monitoring (DEM)

December 2025

Download Zscaler Digital Experience (ZDX) product report

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights

No data available

Overview

Across every industry, digital transformation is top of mind. New methods of developing software are driving fast change, and test teams are feeling the pressure. Increasing demand to release faster while maintaining the highest levels of quality is making the testing process more complex and harder to scale.

With AI-powered testing, Eggplant’s test and automation intelligence delivers the coverage you need to optimize the user experience, speed up release cycles, and improve your quality assurance process. Discover a fast, secure, and easy-to-use solution that tests any kind of software on any platform or device.

Keysight Technologies

Zscaler Digital Experience (ZDX) is a cloud-based service that provides comprehensive visibility into a user's digital experience by monitoring and analyzing real-time traffic for enhanced connectivity and performance.

ZDX is designed to help organizations ensure optimal application performance and user satisfaction by identifying and diagnosing issues in the network, application, or device level. It offers extensive monitoring solutions that empower IT teams to troubleshoot and resolve issues quickly, which is essential for maintaining productivity in a distributed workforce. By leveraging advanced analytics, ZDX provides insights into user experiences across the entire network, helping to pinpoint performance bottlenecks and streamline IT operations.

What are the important features of Zscaler Digital Experience (ZDX)?

Real-time Analytics: Monitor user performance in real-time to detect and address issues swiftly.
Comprehensive Visibility: Gain end-to-end visibility across networks, applications, and devices.
Proactive Troubleshooting: Quickly identify and resolve issues before they impact productivity.
Advanced Reporting: Access detailed reports to help optimize digital experiences and enhance decision-making.

What benefits and ROI should users look for?

Enhanced Productivity: Faster issue resolution leads to reduced downtime and improved user efficiency.
Cost Efficiency: Streamlining IT operations minimizes overhead costs associated with manual troubleshooting.
User Satisfaction: Better application performance enhances user experiences and satisfaction.
Scalability: Easily scale monitoring across growing digital infrastructures without compromising performance.

In industries like finance, healthcare, and tech, ZDX implementation enhances digital transformation initiatives by providing the tools needed to ensure seamless application performance and connectivity for remote and onsite employees. By leveraging this approach, businesses can improve operational workflows and cater to sector-specific requirements efficiently.

Zscaler

Sample Customers

FUJIFILM Group, NEC Personal Computers

Information Not Available

Buyer's Guide

Eggplant Test vs. Zscaler Digital Experience (ZDX)

December 2025

Free Report: Eggplant Test vs. Zscaler Digital Experience (ZDX)

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