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SysTrack vs Zscaler Digital Experience (ZDX) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SysTrack
Ranking in Digital Experience Monitoring (DEM)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zscaler Digital Experience ...
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
7.0
Reviews Sentiment
2.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SumitKumar18 - PeerSpot reviewer
Real-time monitoring and dashboards with cost-saving licensing
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.
Chella  Chalapathi - PeerSpot reviewer
Offers steady access and reliable support but could benefit from better integration and user-friendly insights
Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Computer Software Company
9%
Insurance Company
7%
Manufacturing Company
13%
Insurance Company
8%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SysTrack?
SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.
What needs improvement with SysTrack?
SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine'...
What is your primary use case for SysTrack?
SysTrack is a digital employee experience platform that we have deployed in our infrastructure without any customized requirements from the client side. Clients seek to reduce the number of service...
What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?
Zscaler Digital Experience (ZDX) is comparatively an expensive product. There will not be any cost reductions since it is a new and better secured product. The issue arises when any organization wa...
What needs improvement with Zscaler Digital Experience (ZDX)?
Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation...
What is your primary use case for Zscaler Digital Experience (ZDX)?
The main use case for Zscaler Digital Experience (ZDX) is Zero Trust Network Access. There is not much difference when comparing Zscaler to others, since being the first vendor gave us a chance to ...
 

Overview

 

Sample Customers

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada
Information Not Available
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