We performed a comparison between PRTG Enterprise Monitor and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The product is easy to understand."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."
"The product's most valuable feature is network analysis."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"This solution provides us with the needed feedback on our IT infrastructure. It allows us to grab all the information from a single point of view."
"There is a simplicity to setting up the extra sensors. It's really easy for us to build infrastructure and start monitoring very quickly."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"Technical support has been very helpful so far."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The support must be improved."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"There could be more security features included in PRTG Enterprise Monitor."
"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"The technical support could respond a little bit quicker."
"PRTG's application monitoring sensor is not strong."
"This product can be improved by updating the net flow interface. The one that is in place works – I can get all the information I need from it – but it is a little bit clunky."
"We run it in a cluster, so we have two that run together. The cluster behind it is sketchy at times."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
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PRTG Enterprise Monitor is ranked 68th in Network Monitoring Software with 5 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. PRTG Enterprise Monitor is rated 6.8, while PRTG Network Monitor is rated 8.2. The top reviewer of PRTG Enterprise Monitor writes "Offers full visibility into network resources but improvement is needed in SMS notifications". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". PRTG Enterprise Monitor is most compared with , whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Enterprise Monitor vs. PRTG Network Monitor report.
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