DX Performance Management vs Pulseway comparison

DX Performance Management

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Executive SummaryUpdated on Oct 10, 2024

DX Performance Management and Pulseway are competing products in performance monitoring and IT management. Pulseway appears to have the upper hand due to its advanced features despite a higher cost.

Features: DX Performance Management provides detailed monitoring, performance analytics, and visibility into complex IT environments. Pulseway offers real-time monitoring, automation capabilities, and mobile access, granting flexibility and responsiveness.

Room for Improvement: DX Performance Management could improve its deployment process, reduce resource demands, and enhance feature sets for cutting-edge IT management. Pulseway might work on reducing costs, expanding its feature set for budget-friendly users, and simplifying advanced feature utilization for diverse business needs.

Ease of Deployment and Customer Service: Pulseway's simple and fast deployment is supported by responsive customer service. DX Performance Management has a more intricate deployment process, needing additional resources but offers comprehensive support.

Pricing and ROI: DX Performance Management is noted for cost-effectiveness and substantial ROI, appealing to budget-conscious businesses. Pulseway, with higher initial setup costs, justifies its price through greater ROI, driven by advanced functionalities and efficiency for businesses focused on leading IT management.

To learn more, read our detailed DX Performance Management vs. Pulseway Report (Updated: June 2025).

DX Performance Management vs. Pulseway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Performance Management

Ranking in Network Monitoring Software

57th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (2nd), DX NetOps (2nd)

Pulseway

Ranking in Network Monitoring Software

55th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Server Monitoring (18th), Remote Monitoring and Management (RMM) (13th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. The mindshare of Pulseway is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sandip Kheni

Lead Developer at STL - Sterlite Technologies Limited

The vertical database loads faster than any other product available

We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.

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Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."

"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."

"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."

"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."

"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."

"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."

"The most valuable feature of DX Performance Management is the quick way we can collect data without putting much effort. They have a lot of customization and features with the solution internally and out of the box. We can discover the device, and start collecting information. For example, if the device is available, we can receive the CPU and memory utilization, and the interface optimization is simple and very fast to implement."

"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."

More DX Performance Management pros

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"The solution has great workflow and server modules."

"It gives you remote control and has a mobile app."

"The setup is simple."

Cons

"This solution's implementation process could be quicker. They could also optimize the hardware requirements."

"It seems like we escalate more than I would like to. If anything, they should look at how the tier support goes in place."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."

"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."

"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved."

"This solution is not very scalable."

"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."

More DX Performance Management cons

"The solution does not allow you to make a script for just one customer."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"There are some bugs or glitches."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"They have good technical support but it's not excellent."

Pricing and Cost Advice

"They should provide more scalable licensing for the product."

"The tool's pricing is based on the number of network devices."

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"I like the licensing model because it's device-based."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

13%

Computer Software Company

12%

Educational Organization

Computer Software Company

13%

Real Estate/Law Firm

11%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about DX Performance Management?

The tool helps us understand network performance.

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What is your experience regarding pricing and costs for DX Performance Management?

The tool's pricing is based on the number of network devices.

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What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

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Comparisons

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Compared 35% of the time

SolarWinds AppOptics vs DX Performance Management

Compared 35% of the time

DX Spectrum vs DX Performance Management

Compared 29% of the time

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Kaseya VSA vs Pulseway

Compared 35% of the time

Zabbix vs Pulseway

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Microsoft Configuration Manager vs Pulseway

Compared 22% of the time

Datto Remote Monitoring and Management vs Pulseway

Compared 16% of the time

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Product Reports

DX Performance Management

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Also Known As

CA Performance Management

No data available

Overview

CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

Broadcom

Pulseway is a remote monitoring and management (RMM) platform designed to help MSPs and IT teams manage modern IT networks, reduce downtime, and achieve efficiency through automation, while increasing end-user satisfaction.

Pulseway’s intuitive interface provides real-time actionable detailed information on servers, workstations, and network devices. Using Pulseway’s customizable alerts, you can quickly identify problems, communicate with users, and automatically resolve issues with built-in commands and scripts.

Some of Pulseway’s benefits and features include:

Comprehensive monitoring: Pulseway’s remote monitoring feature provides a complete view of your entire network. Gain visibility into operational data for workstations, servers, virtual machines, network devices, and more. If necessary, resolve issues directly from the same interface.

Remote access: Get a real-time view across your network, receive alerts, and remedy problems from anywhere with any mobile device using Pulseway’s full feature mobile app.

Automation: Automate repetitive tasks and design auto-remediation workflows, ensuring that critical patches are automatically applied.

Quick setup: Get your team up and running in minutes with Pulseway’s simplified deployment and auto-discovery engine. See all the IT endpoints and then rapidly mass deploy Pulseway with pre-configured built-in policies and out-of-the-box scripts.

Patch management: Pulseway automates the discovery and application of operating systems and third-party patches to ensure all your applications are kept up to date.

Reporting: Use custom or ready-made templates to create reports on system status and events. Reports can be sent manually or emailed automatically on schedule.

Backup and recovery: Protect your users’ data wherever it is stored and restore it to anywhere. Pulseway Cloud Backup’s intuitive interface enables you to easily schedule and deploy backups, recover data, and check up on backup status from both the Pulseway web application and the Pulseway mobile application. Quickly deploy backup agents.

Vulnerability scanning: Pulseway’s vulnerability scanner is easy to use and alerts for vulnerabilities in real time. With Pulseway’s vulnerability scanner, organizations can easily perform standard vulnerability scans that are regarded as international best practice.

Eliminate data loss: Prevent data loss and downtime from ransomware attacks with built-in detection and safeguards that allow for fast recovery after an attack.

Service ticket management: Pulseway’s complete help desk and ticketing solution allows you to respond quickly and professionally to user issues.

CRM: Get the information and resources you need to focus on your customers and increase opportunities.

Project management: Receive real-time project status with details on resource usage and tasks.

Finance and billing: Automatically create and post invoices imported from timesheets and expense reports.

Time tracking: Log precise information on time and expenses by company, project, tasks, and employees. Automatically record how much time is spent on a ticket for accurate billing.

Integrations: Integrate with leading solutions, including:

Pulseway PSA
ConnectWise Manage
Autotask
Zendesk
Slack
IT Glue
Kasepersky
Bitdefender
WarrantyMaster

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Dell, Canon, Siemens, Harvard University, Northwestern University

DX Performance Management vs. Pulseway