We performed a comparison between DX Performance Management and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One feature I like about CA Performance Management is the certification of the devices."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"What is most useful is visibility."
"The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"The tool helps us understand network performance."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"The monitoring of the network is very customizable. That is its unique feature."
"It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"The Wi-Fi side needs improvement."
"This solution's implementation process could be quicker. They could also optimize the hardware requirements."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"The quantity of views which are tied to specific metric families is too high. Also, the problem is the view doesn't tell you which metric family it uses, so you don't know why you don't see data."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."
"For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The tool needs improvement in non-Cisco SD-WAN."
"The method of searching for SIP and the way to create the groups."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"SevOne should work with the graphs legend functionality."
More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →
DX Performance Management is ranked 36th in Network Monitoring Software with 31 reviews while IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 52 reviews. DX Performance Management is rated 8.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds NPM, Splunk Enterprise Security and NETSCOUT nGeniusONE. See our DX Performance Management vs. IBM SevOne Network Performance Management (NPM) report.
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