We performed a comparison between DX Performance Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"When devices are having performance issues, it proactively build dashboards which allow us to go and do health checks, and resolve problems before they become an issue."
"When we deployed it, right out of the box we were able to stand up Performance Management within two weeks, in our production environment, with full discovery and relevant information, actual information, that we could use in our command center, our 24/7 operations center."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on."
"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted."
"This is a good, stable network monitoring solution for devices."
"The installation and configuration process are easy."
"The documentation is very good."
"It is stable."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"It handles the basics of monitoring."
"The product is reasonably priced."
"The Wi-Fi side needs improvement."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"Policies could be improved."
"It needs role-based administration."
"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."
"This solution is not very scalable."
"Product has issue collecting IP SLA data."
"It could be a little easier to integrate new metrics."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"The technical support does not bother to respond."
"I might like to see a better interface in the future."
"Importing the maps and being able to customize them could be easier."
"We can never achieve or get a good picture of the network topology."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
DX Performance Management is ranked 36th in Network Monitoring Software with 31 reviews while WhatsUp Gold is ranked 40th in Network Monitoring Software with 22 reviews. DX Performance Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Grafana, PRTG Network Monitor and Nagios XI. See our DX Performance Management vs. WhatsUp Gold report.
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