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Dropbox Business - Enterprise vs Kiteworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dropbox Business - Enterprise
Ranking in Content Collaboration Platforms
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
94
Ranking in other categories
Cloud Storage (1st)
Kiteworks
Ranking in Content Collaboration Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (17th), Email Security (26th), Managed File Transfer (MFT) (8th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

As of August 2026, in the Content Collaboration Platforms category, the mindshare of Dropbox Business - Enterprise is 7.7%, down from 7.9% compared to the previous year. The mindshare of Kiteworks is 2.7%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Dropbox Business - Enterprise7.7%
Kiteworks2.7%
Other89.6%
Content Collaboration Platforms
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Family sharing and personal backups have improved how I manage and access my files anywhere
I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.
KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was easy."
"We haven't had any issues at all with the solution."
"The initial setup was very easy."
"Sync is fast."
"The solution is stable, the performance is good, it's very easy to use and quite accessible for everybody, the solution scales well, and the solution is free to use so you don't need to install anything."
"Dropbox is easy to use."
"Dropbox allows me to organize files well. I can name files in such a way as to lead students to the right destination."
"I like that Dropbox has a simple interface and that it's pretty straightforward."
"I can identify from which region our users are uploading or downloading files."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"Scalability is impressive."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution removes the limitations with file attachment size that is found with regular email."
"As a file-sharing application, it's an absolute 10 out of 10."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
 

Cons

"The mobile aspect of the solution needs improvement. For instance, if I want to use a file from Dropbox on my phone, I sometimes struggle to download images off of Dropbox. The solution lacks accessibility on different devices."
"Not sure about security, I'm cautious."
"The only thing I have had trouble with is the ability to share files. The recipients of my requests have had difficulty accessing the files."
"The product must provide users with the ability to edit and modify documents."
"The arrangement of documents can be simplified. Personally, I am used to it, but for a new user, it might be a little confusing. It can maybe have a feature to allow people to collaborate or work on the same document at the same time. I'm just using it to load and access information, and I haven't faced many challenges. However, I have seen that the whole system or laptop slows down a bit when I am synchronizing files to Dropbox. I don't know if it is because of my system. It might be good if they can enhance the synchronization process so that we can specify that synchronization should be done after 30 minutes. In addition, synchronization should only be done for the documents that have been uploaded."
"They can provide more storage. Data is something that everybody is after. Any organization that has the requirement of data for any type of analysis will definitely need increased storage."
"It would be good if they could market themselves as a safe solution for corporates. Currently, most corporates don't see it as a safe area to share within."
"Given the price and limitations, there are more competitive options available."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"In my experience, their technical support can be a little slow."
"File location could be improved."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
 

Pricing and Cost Advice

"I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."
"I am using the free version of the solution."
"I need to pay towards the licensing costs attached to the solution. The solution is expensive."
"It has some free features, but for some of the features, you need to pay. If you need more storage, then you need to pay. Its licensing probably is on a monthly basis."
"While the pricing is comparable, especially for users of Microsoft Office 365, the value proposition might not be as competitive for those seeking primarily storage options."
"We pay for the license yearly."
"One area that has been a big issue for me is when I tried to close my accounts, it is difficult. We had small personal accounts, and we then wanted to consolidate everything to the business account, but then to cancel and close those smaller accounts, it's a big issue. I still haven't done it and it's quite a long process."
"You pay as you go, which is a good thing. There is a monthly fee, and you can also pay annually. This flexibility makes the subscription easier and affordable for some of us. I prefer yearly pricing, which is also slightly cheaper than monthly pricing."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
12%
Government
10%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise40
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Dropbox?
Dropbox makes it easy to share files across teams, hence improving collaboration. Also, I can store and access my files anywhere, anytime.
What needs improvement with Dropbox?
Sometimes syncing takes longer than I expect, especially with large folders or when my internet is unstable.
What is your primary use case for Dropbox?
Dropbox is very secure, easy to use, and reliable for file syncing, making it a preferred choice for seamless collaboration and file sharing across devices. The performance is generally smooth, wit...
What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
 

Also Known As

No data available
Accellion
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Find out what your peers are saying about Dropbox Business - Enterprise vs. Kiteworks and other solutions. Updated: June 2026.
909,563 professionals have used our research since 2012.