Dropbox Business - Enterprise vs IBM ECM vs ShareFile comparison

Dropbox Business - Enterprise

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90% willing to recommend

IBM ECM

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Executive Summary

We performed a comparison between Dropbox Business - Enterprise, IBM ECM, and ShareFile based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

Cloud Storage Mindshare Distribution
Product	Mindshare (%)
Dropbox Business - Enterprise	7.3%
NetApp Cloud Volumes ONTAP	6.1%
Nasuni	5.0%
Other	81.6%

Cloud Storage

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
IBM ECM	2.5%
SharePoint	11.6%
OpenText Content Management	8.0%
Other	77.9%

Enterprise Content Management

Cloud Data Exchange Services Mindshare Distribution
Product	Mindshare (%)
ShareFile	1.5%
AWS Data Exchange	35.6%
Microsoft Azure Data Share	30.3%
Other	32.599999999999994%

Cloud Data Exchange Services

Featured Reviews

NancyHartman

Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees

Family sharing and personal backups have improved how I manage and access my files anywhere

I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I think Box does a much better job of the syncing of data onto desktops and laptops. When you try to sync the files in Dropbox, it actually puts a copy of the file on your laptop, so it sucks up all of your memory. Whereas with Box, I can sync files into my file explorer and it is still cloud-based. They have not saved the file physically onto my laptop. They save it in the cloud and it just does a temporary download and then it uploads again, but that file is not saved on my laptop. Whereas with Dropbox, anytime you want to sync on your laptop, it actually does save it. There is a way to set it up, but it takes a lot more work and effort and I have never been able to get it to work the way I want it to work. So I just do not sync my files with Dropbox on my laptop. That limits my ability to use Dropbox from my work laptop because my work laptop just does not have any memory at all on it. They give the bare minimum of memory and say that it should all be in the cloud anyway, so you do not need to have that much storage space. So I cannot even access Dropbox from my work laptop and have to use the browser version of Dropbox if I need to access my Dropbox from my work laptop. Within the company, it is a personal choice. Our company has not dictated what cloud service to use. As long as it has all the security measures that meet the standards of our IT department, anyone can use whatever cloud service they want. For example, our company is not allowed to use Google because Google is not a secure cloud service in the estimation of our IT department. So there are cloud services that we are not allowed to use, but from the five to seven different services that they give us to choose from, we all can find what meets our needs.

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Thinh Tran

BPM Consultant at TECHCOMBANK

Has supported enterprise document storage but lacks cloud readiness and AI capabilities

The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.

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Salim Malik

Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)

Reliable, user-friendly, and secure

The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase was straightforward."

"The most valuable feature of the solution is that it is user-friendly."

"Dropbox trumps both of these with its superior support and features."

"The ability to share files across the world with business partners, family and friends is the most valuable feature."

"The performance is good and I am satisfied with the storage of this solution, but I would like to see more."

"Dropbox is easy to use, easy to share, and easy to store documents and files."

"A valuable feature is that it stores my files and photos, and I'm satisfied with this product."

"A valuable feature is that it's useful for exchanging large files and documents."

More Dropbox Business - Enterprise pros

"The scalability of Datacap is amazing; we really like it."

"The experiences of our internal and external customers have absolutely changed since implementing the solution, as it is a pleasure to use the system to manage the data, we are more organized, we are more agile, we have more information, and we can react to that information better."

"We were using an old technology and with the move to FileNet, we now have new capabilities, new features, and a new roadmap."

"I am going to continue using it because it is a good product for enterprise document management."

"We have been using it for awhile for the content management purposes of some of the bank's co-functionality, and we have not seen many issues lately, thus, so far, so good in terms of performance."

"It has definitely improved the way our organization functions."

"IBM Enterprise Content Management suite (ICN 2.0.3 for FileNet CM 5.2.1) is an enterprise-ready robust collaboration solution for knowledge workers that would meet the broad needs of the entire enterprise (e.g., document-records management, search, scanning (Datacap), cloud ready, etc.), compared to the other competitors' offerings in the market."

"The most valuable features are the enterprise scaling capabilities."

More IBM ECM pros

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"We recommend ShareFile to any of our customers who are looking for file sharing capabilities because it's very compatible, flexible, easy to manage, with encryption and good security."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Citrix has a very good file auditing features and security features."

"Easy to setup across the enterprise with Active Directory support for better managed security."

"Easy to manage and fully secure."

"The solution is scalable."

More ShareFile pros

Cons

"Improve the ease of use. Sometimes, occasional users struggle to login again and access documents."

"It could be more secure."

"Dropbox could introduce some sort of a notification with respect to how much storage you have left out of what is purchased."

"It could be more secure."

"I'd rate the scalability maybe a seven out of ten. Once I stop paying, it is an issue."

"The storage is not large enough."

"Dropbox could improve by increasing its storage."

"I think the product's interface is an area of concern since it has been changed for a long time and can be considered for improvement."

More Dropbox Business - Enterprise cons

"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."

"ACCE and some of the other UI is not very intuitive for new users."

"We abandoned our Case manager solution as it was so complex and cost-prohibitive for us."

"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."

"With Datacap, the development piece should definitely be improved; the usability. It's a little hard to use."

"Datacap is a very complex system. It is very much an ease-of-use issue."

"I think we need to see less dependence on Java, and get away from those applets."

"I would like to see seamless application integration."

More IBM ECM cons

"The user interface is not very intuitive."

"Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"There are sometimes scalability issues after updates."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Everything they have should be integrated into one item."

"My only issue with this solution is the cost, which should be improved."

More ShareFile cons

Pricing and Cost Advice

"A basic version of Dropbox is available for free with a paid subscription from Microsoft."

"We pay for the license yearly."

"The amount of free space they provide is sufficient for me. However, if you want more space I don't believe is very expensive."

"We are using the free version of Dropbox which has approximately two gigabytes of data capacity."

"The pricing varies depending on the version, and the one we currently utilize is the business version."

"I am on a monthly subscription for the solution and I am somewhat satisfied with the pricing. However, the price could a bit better."

"I am using the free solution, which provides me with 2GBs of storage, and for me, it's sufficient."

"A bigger discount for existing users would be appreciated."

More Dropbox Business - Enterprise pricing and cost advice

"Reach out to local IBM partners."

"You have to work hard in order to get the suitable licenses."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

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Top Industries

By visitors reading reviews

Construction Company

15%

Performing Arts

Manufacturing Company

Marketing Services Firm

Financial Services Firm

21%

Construction Company

11%

Outsourcing Company

Computer Software Company

Manufacturing Company

11%

Financial Services Firm

Computer Software Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	19
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Questions from the Community

What do you like most about Dropbox?

For me, the biggest thing is version history. I can easily go back and view older versions.

What is your experience regarding pricing and costs for Dropbox?

I find the pricing very competitive and affordable, and I have no issue with it. The support is very proactive, and I...

What needs improvement with Dropbox?

I am not fond of their syncing. Their file syncing is very clunky, so I am not a real fan of the file syncing. I thin...

What do you like most about IBM ECM?

The tool is a very stable solution with high availability and no information leakage. It has built-in API integration...

What is your experience regarding pricing and costs for IBM ECM?

The product is expensive and has a perpetual license.

What needs improvement with IBM ECM?

The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We ...

Box vs Dropbox Business - Enterprise

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Comparisons

Compared 6% of the time

Egnyte vs Dropbox Business - Enterprise

Compared 6% of the time

Office 365 vs Dropbox Business - Enterprise

Compared 5% of the time

Google Drive Enterprise vs Dropbox Business - Enterprise

Compared 4% of the time

Microsoft OneDrive for Business vs Dropbox Business - Enterprise

Compared 4% of the time

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Alfresco vs IBM ECM

Compared 15% of the time

IBM FileNet vs IBM ECM

Compared 12% of the time

Mobius Content Services Platform vs IBM ECM

Compared 10% of the time

SAP Extended Enterprise Content Management vs IBM ECM

Compared 9% of the time

Nuxeo vs IBM ECM

Compared 9% of the time

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Box vs ShareFile

Compared 16% of the time

Egnyte vs ShareFile

Compared 11% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 10% of the time

SharePoint vs ShareFile

Compared 9% of the time

Google Workspace vs ShareFile

Compared 6% of the time

More ShareFile Competitors

Product Reports

Dropbox Business - Enterprise

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IBM ECM

Download IBM ECM product report

Download ShareFile product report

Also Known As

No data available

Citrix RightSignature, Citrix ShareFile

Overview

Dropbox Business - Enterprise enables seamless device synchronization and efficient file sharing with a user-friendly interface. It enhances productivity and security with diverse access options and scalable pricing.

Dropbox Business - Enterprise is a tool for data storage and sharing across devices, offering cloud-based solutions that facilitate communication between team members. It provides a stable performance with integration capabilities, version history, and collaborative tools. Limitations exist in link sharing, permissions management, and mobile interface usability, alongside the need for better real-time collaboration and stronger authentication. Despite these, Dropbox serves as a central repository for critical data, making document accessibility easy.

What are the key features of Dropbox Business - Enterprise?

Seamless Synchronization: Users enjoy smooth data sync across devices.
Efficient File Sharing: Easy sharing and management of documents.
User-Friendly Interface: Intuitive design for power users.
Security Measures: Protects files with robust security protocols.
Diverse Access Options: Access documents from any device, anywhere.
Collaboration Tools: Enhance productivity with team collaboration features.

What benefits should users consider in reviews?

Stable Performance: Maintain reliable file management.
Version History: Retrieve earlier document versions when needed.
Integration: Connect seamlessly with third-party platforms.
Scalable Pricing: Find a plan that fits business needs.
Community Support: Receive assistance from a broad user network.

Dropbox Business - Enterprise is implemented across industries for centralized file management. Corporations use it for backing up crucial data and ensuring smooth collaboration among departments. In education, it supports faculty and students by enabling resource access on any device, while media companies use it to manage large files and creative assets efficiently.

Dropbox

IBM Content Foundation on Cloud

IBM Content Foundation on Cloud allows organizations to deliver extensive enterprise content management capabilities to their users very quickly. IBM Content Foundation is powered by the FileNet content and process platform and IBM Content Navigator user experience. This cloud offering can be leveraged for a variety of use cases including collaborative document management, imaging solutions, social content management, archiving, and more. It also offers a platform for developing Enterprise Content Management (ECM) solutions in the cloud.

IBM Case Manager on Cloud

IBM Case Manager on Cloud is a solution platform that engages people with business content, provides contextual insight through real-time analytics, and enhances teamwork through collaboration tools and flexible workflow. Enables Business and IT to work together to create solutions across the enterprise that enables an organization to make smarter decisions for better business outcomes, while balancing the need for security and compliance in a world of heightened risk.

IBM

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.