Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

ShareFile provides a secure method for sending tax returns without needing passwords.
Citrix offers robust file auditing and security features.
ShareFile integrates with Active Directory to automatically add new accounts.
Management of ShareFile is easy and ensures full security.
ShareFile is scalable.

CONS

Cost should be improved.
DLP features are lacking, especially with everyone working from home.
Some customers face issues if deployed in hybrid mode.
Everything should be integrated into one item.
Integration with more email services is needed.
 

ShareFile Pros review quotes

it_user1785 - PeerSpot reviewer
CIO at a tech company with 51-200 employees
Aug 27, 2012
Easy to setup across the enterprise with Active Directory support for better managed security.
it_user2754 - PeerSpot reviewer
IT Manager at a construction company with 51-200 employees
Feb 22, 2018
For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners.
FS
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Feb 22, 2017
It provided end users with a secure file-sharing option with which they can share big files.
Learn what your peers think about ShareFile. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
RB
Server\Storage Administrator at Charlotte Pipe and Foundry
Nov 20, 2017
ShareFile gives you all of the features of cloud providers, but in an on-premises solution.
it_user613110 - PeerSpot reviewer
Consultant
Jul 12, 2017
The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products.
ML
Senior Director, Portfolio Management & Operations at Marc Lund CPA
Oct 15, 2019
This provides us with a secure way of sending tax returns without having to use passwords.
SJ
Managing Director at XcellHost Cloud Services Pvt Ltd
Sep 3, 2020
Citrix has a very good file auditing features and security features.
MS
Citrix Consultant at Alphadata.LLC
Jun 29, 2022
Easy to manage and fully secure.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Jan 5, 2024
It's user-friendly for end users.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Feb 22, 2023
The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically.
 

ShareFile Cons review quotes

it_user1785 - PeerSpot reviewer
CIO at a tech company with 51-200 employees
Aug 27, 2012
Would like more granular folder ownership administration.
it_user2754 - PeerSpot reviewer
IT Manager at a construction company with 51-200 employees
Feb 22, 2018
Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues.
FS
Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
Feb 22, 2017
Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that.
Learn what your peers think about ShareFile. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
RB
Server\Storage Administrator at Charlotte Pipe and Foundry
Nov 20, 2017
The configuration on the mobile devices is a little clunky, in terms of setting up the application.
it_user613110 - PeerSpot reviewer
Consultant
Jul 12, 2017
There are sometimes scalability issues after updates.
ML
Senior Director, Portfolio Management & Operations at Marc Lund CPA
Oct 15, 2019
My only issue with this solution is the cost, which should be improved.
SJ
Managing Director at XcellHost Cloud Services Pvt Ltd
Sep 3, 2020
DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices.
MS
Citrix Consultant at Alphadata.LLC
Jun 29, 2022
Some of our customers are facing issues if they've deployed in hybrid mode.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Jan 5, 2024
Everything they have should be integrated into one item.
David Donaldson - PeerSpot reviewer
Regional Information Technology Director at a real estate/law firm with 10,001+ employees
Feb 22, 2023
The user interface is not very intuitive.