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IBM ECM vs Mobius Content Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ECM
Ranking in Enterprise Content Management
12th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Mobius Content Services Pla...
Ranking in Enterprise Content Management
16th
Average Rating
6.6
Reviews Sentiment
5.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of IBM ECM is 2.4%, up from 2.3% compared to the previous year. The mindshare of Mobius Content Services Platform is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
IBM ECM2.4%
Mobius Content Services Platform1.6%
Other96.0%
Enterprise Content Management
 

Featured Reviews

Thinh Tran - PeerSpot reviewer
Has supported enterprise document storage but lacks cloud readiness and AI capabilities
The new version of IBM ECM is at the end of support, and we need to migrate to a new version to get open support. We need AI capabilities from IBM ECM for additional functionalities in the next release. Specifically, AI is needed for finding documents. The trend is moving toward AI, and for managing many documents effectively, we need AI capabilities. Currently, IBM ECM only handles physical files, not unstructured files. IBM needs to work alongside customers and share best practices for IBM ECM. Reading the IBM Redbook alone is not sufficient for the knowledge we need to build the best architecture for my company. IBM ECM needs to improve the cloud version, such as compatibility with Amazon Cloud, not only IBM Cloud, to make their product more competitive.
reviewer2597169 - PeerSpot reviewer
Improving data accessibility and security through enhanced interface design
In my current role, we use Mobius to capture data. We are partnered with the government, and the Mobius app is used to ensure accurate data capture. We use it alongside Salesforce to document our clients' entire process as they go through programs, capturing details of their work journey Mobius…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vertical scalability, as we can use it across some of our applications."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"The scalability is a valuable feature, that we're able to display our documents to so many people."
"I am going to continue using it because it is a good product for enterprise document management."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"Mobius excels in ensuring data security for captured content, which is crucial."
"This solution has improved our organization by providing a central repository for business data with control over sensitive data."
"It provides a single pane of glass for delivering content from multiple repositories. It is also highly recommended because of the ease of use when it comes to searching and retrieving from multiple repositories simultaneously."
"Mobius excels in ensuring data security for captured content, which is crucial."
 

Cons

"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"Currently, IBM ECM only handles physical files, not unstructured files."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"I would like to see seamless application integration."
"The primary area for improvement is the platform's accessibility."
"If it were up to me, I wouldn't use Mobius due to its lack of accessibility and outdated interface."
"The setup and the support could be improved when it comes to populating the reports from a mainframe environment."
"Sales and service need to be more consistent."
 

Pricing and Cost Advice

"Reach out to local IBM partners.​"
"The pricing and licensing are commensurate with other solutions in the market that handle a distributed system environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Government
10%
Computer Software Company
7%
Outsourcing Company
5%
Computer Software Company
19%
Insurance Company
12%
Financial Services Firm
11%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise16
No data available
 

Questions from the Community

What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
Which of the ECM products compares the best to ASG Mobius Document direct?
There are several systems that are capable of providing security at a document level, with encryption a rest, and a robust API. But as far as granularity goes, I don't see much else being able to a...
What is your experience regarding pricing and costs for Mobius Content Services Platform?
We don't incur direct costs as the government pays for Mobius, and we use Salesforce for data capturing ourselves.
What needs improvement with Mobius Content Services Platform?
The primary area for improvement is the platform's accessibility. Enhancing the user interface by simplifying it, improving color contrast, and adhering to proper coding standards for assistive tec...
 

Also Known As

No data available
ASG Mobius, ASG ViewDirect
 

Overview

 

Sample Customers

KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Liberty Mutual
Find out what your peers are saying about IBM ECM vs. Mobius Content Services Platform and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.