Dotcom-Monitor MetricsView Monitoring vs New Relic comparison

Dotcom-Monitor MetricsView ...

Read 160 New Relic reviews

13,147 Views
4,864 Comparison Views

94% willing to recommend

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Dotcom-Monitor MetricsView Monitoring and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in IT Infrastructure Monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: October 2025).

IT Infrastructure Monitoring

Download the complete report

Helped 871,688 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dotcom-Monitor MetricsView ...

Ranking in IT Infrastructure Monitoring

83rd

Average Rating

9.0

Reviews Sentiment

1.0

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

160

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Dotcom-Monitor MetricsView Monitoring is 0.1%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.9%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
New Relic	3.9%
Dotcom-Monitor MetricsView Monitoring	0.1%
Other	96.0%

IT Infrastructure Monitoring

Featured Reviews

it_user627558

Sales Manager at a construction company

It shows us not only when utilization is high, but also when it's low

An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely. Besides a call center, we have a lot of employees in the field and on the road, therefore for management to have access to those numbers quickly, it would be very helpful.

Read full review

Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."

"It shows us not only when utilization is high, but also when it is low."

"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."

"One of the most outstanding features of any APM tool is the anomaly detection part."

"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."

"The simplicity of the dashboard is very good."

"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."

"They have baseline level alerting."

"It offers helpful user metrics so we can learn more about the user experience."

"The initial setup is straightforward. It is easy to track and easy to follow."

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

More New Relic pros

Cons

"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."

"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."

"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"It would be nice if there were pre-made dashboards."

More New Relic cons

Pricing and Cost Advice

Information not available

"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."

"The pricing is fine."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"This solution required a license and it is better than some other competitors."

"The price depends on how many agents you want."

"This is an expensive tool."

"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."

"It would be nice if we could buy it annually instead of monthly."

More New Relic pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

871,688 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	61

Questions from the Community

Ask a question

Earn 20 points

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...

See all answers

Comparisons

Splunk AppDynamics vs Dotcom-Monitor MetricsView Monitoring

Compared 100% of the time

More Dotcom-Monitor MetricsView Monitoring Competitors

Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 8% of the time

Elastic Observability vs New Relic

Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

IT Infrastructure Monitoring

Download Dotcom-Monitor MetricsView Monitoring product report

Dotcom-Monitor MetricsView Monitoring report

Download New Relic product report

Also Known As

MetricsView Monitoring

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Monitor Server performance by tracking and uploading Windows Performance Counters, Linux Collectd counters or SNMP data to the Dotcom-Monitor cloud where it can be monitored next to other performance indexes such as website performance.

Dotcom-Monitor

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Dish Network, Dell, Volvo, Xerox, American InterContinental University,

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

IT Infrastructure Monitoring