Dell CloudIQ vs ScienceLogic comparison

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Dell CloudIQ

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Executive SummaryUpdated on Oct 9, 2024

ScienceLogic and Dell CloudIQ are competing products in the IT infrastructure monitoring solutions category. ScienceLogic is stronger in flexibility and integration capabilities, while Dell CloudIQ is superior with its advanced analytics and predictive maintenance.

Features: ScienceLogic offers strong multi-cloud support, extensive data integration capabilities, and adaptability for complex IT ecosystems. Dell CloudIQ provides robust analytics, automated insights, and ensures efficient resource optimization and issue prediction.

Room for Improvement: ScienceLogic could enhance its predictive analytics, improve automated insights, and offer more competitive pricing. Dell CloudIQ might benefit from greater integration diversity, more flexible configuration options, and increased customization capabilities.

Ease of Deployment and Customer Service: ScienceLogic provides a straightforward deployment process with versatile configuration options and comprehensive support resources. Dell CloudIQ features a fast cloud-based deployment with minimal on-prem requirements, offering quick setup and scaling alongside excellent support.

Pricing and ROI: ScienceLogic’s pricing structure requires careful assessment to ensure optimal ROI, particularly for organizations needing customizability. Dell CloudIQ offers a predictable cost model through its SaaS approach, supporting reliable long-term ROI with continuous insights and system efficiencies.

To learn more, read our detailed Dell CloudIQ vs. ScienceLogic Report (Updated: June 2025).

Dell CloudIQ vs. ScienceLogic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

ScienceLogic

Ranking in IT Infrastructure Monitoring

21st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (13th), IT Operations Analytics (7th), Cloud Monitoring Software (16th), AIOps (8th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.2% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

ClaudioSalgado

IT Architect Consultant at RTFM

Has proactive monitoring with predictive insights and a user-friendly interface

Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually. It provides a status with traffic light colors, where red indicates danger, yellow means attention is needed, and green represents normal conditions to easily understand the health of the environment. The quick overview aids in decision-making. Additionally, CloudIQ's predictive capabilities, which are enhanced by artificial intelligence, have improved operational efficiency by providing proactive information to prevent issues before they arise.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

"It's convenient because you can access it from a mobile device without needing a laptop."

"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."

"The dashboard is clear and user-friendly."

"I rate CloudIQ a ten out of ten."

More Dell CloudIQ pros

"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."

"ScienceLogic allows us to create and customize a user-friendly dashboard."

"It is simple."

"When it comes to features, the power pack is the most valuable."

"The power flow is great."

"Provides agentless monitoring so there's no need to install the agent on each server."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"The most valuable features of ScienceLogic are AI and machine learning."

More ScienceLogic pros

Cons

"Doesn't do well in terms of integrating with technologies other than Dell."

"PowerScale is the only file system offered and that is limiting."

"In terms of improvement, they should enhance the product range."

"It can improve the reporting facility to create custom reports or dashboards."

"Supporting legacy systems is an area that can be improved."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

More Dell CloudIQ cons

"ScienceLogic could improve the implementation, it could be made easier."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"The product must educate its strategic partners for deployment."

"Admins do not have direct access to the reporting."

"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."

"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."

"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."

"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

More ScienceLogic cons

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The pricing model for ScienceLogic could improve."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

14%

Financial Services Firm

12%

Government

Computer Software Company

12%

Financial Services Firm

12%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Dell CloudIQ?

It can improve the reporting facility to create custom reports or dashboards.

What is your primary use case for Dell CloudIQ?

I use it for monitoring environment security today. I look at security, capacity, and availability in our environment.

What advice do you have for others considering Dell CloudIQ?

I would rate the overall product an eight out of ten.

What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

What needs improvement with ScienceLogic?

ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...

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Product Reports

IT Infrastructure Monitoring

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Download ScienceLogic product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

Sample Customers

North Carolina State University

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Dell CloudIQ vs. ScienceLogic