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Dell CloudIQ vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell CloudIQ
Ranking in IT Infrastructure Monitoring
37th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
10
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in IT Infrastructure Monitoring
19th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Network Monitoring Software (29th), Server Monitoring (14th), IT Operations Analytics (9th), Cloud Monitoring Software (13th), AIOps (13th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 0.9% compared to the previous year. The mindshare of ScienceLogic is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ScienceLogic1.8%
Dell CloudIQ0.9%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

Haseeb Sheikh - PeerSpot reviewer
Senior Manager Enterprise Solutions at a media company with 201-500 employees
Proactive monitoring has improved availability and capacity reporting for my infrastructure
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate CloudIQ a ten out of ten."
"The dashboard is clear and user-friendly."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"The dashboard is clear and user-friendly."
"It's convenient because you can access it from a mobile device without needing a laptop."
"CloudIQ allows us to monitor our servers centrally, and we can receive notifications in case of issues, like a potential hard drive failure."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"Some of the most valuable features of CloudIQ include its health status alerts, which allow you to see quickly if there is something that needs immediate attention, preventing the need to check each system individually."
"ScienceLogic was good at proactively identifying problems and could turn a 45-minute outage into a 20-minute outage or even catch early warning signs and solve issues in advance."
"The support's been fantastic."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Its ITSM and EMS combination is really amazing; there is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Their customer service is unparalleled."
"Since it is a SaaS-based product, the setup is not very difficult."
"ScienceLogic is an excellent all around suite of tools."
 

Cons

"It can improve the reporting facility to create custom reports or dashboards."
"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."
"It can improve the reporting facility to create custom reports or dashboards."
"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."
"Supporting legacy systems is an area that can be improved."
"PowerScale is the only file system offered and that is limiting."
"CloudIQ doesn't do well in terms of integrating with technologies other than Dell."
"It can improve the reporting facility to create custom reports or dashboards."
"They need a little more self-service."
"One of the main areas for improvement would be the reporting section of ScienceLogic."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should add CLI command modes​ and scripts for high performance."
"Usability is important. The interface is nice, but very complex and requires lots of learning involved in managing and navigating the product."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic could improve the implementation, it could be made easier."
"ScienceLogic does not have application monitoring; we definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications."
 

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."
"The solution is more expensive than NetApp which offers file systems in various price ranges."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"The pricing model for ScienceLogic could improve."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

What needs improvement with Dell CloudIQ?
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is hel...
What is your primary use case for Dell CloudIQ?
I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.
What advice do you have for others considering Dell CloudIQ?
For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Comparisons

 

Overview

 

Sample Customers

North Carolina State University
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Dell CloudIQ vs. ScienceLogic and other solutions. Updated: April 2026.
895,151 professionals have used our research since 2012.