Dameware Remote Support and Zoho Assist are both comprehensive remote support tools. Users generally favor Zoho Assist for its wide array of features, while Dameware Remote Support is preferred for its pricing and customer service.
Features: Dameware Remote Support is valued for its robust functionalities such as remote access, detailed logging, and secure session sharing. Zoho Assist is favored for its ease of integration, multiple session handling, and browser-based access.
Room for Improvement: Users suggest that Dameware Remote Support needs an enhanced mobile interface, better macOS compatibility, and streamlined session management. Zoho Assist users request a more intuitive user interface, improved troubleshooting capabilities, and a more responsive support team.
Ease of Deployment and Customer Service: Dameware Remote Support is noted for its straightforward installation and reliable customer service. Zoho Assist is appreciated for its cloud-based deployment which simplifies the process. Both products receive positive feedback on customer service, but Zoho Assist's deployment model makes it more accessible for remote teams.
Pricing and ROI: Dameware Remote Support is generally perceived as more cost-effective, offering better ROI due to its lower setup costs. Zoho Assist, despite its higher price point, is seen as worth the investment because of its extensive features and long-term benefits.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
Zoho Assist is an online remote support and access platform for small and mid-sized businesses that can empower every app to become more trustworthy at absolutely no cost. It contributes significantly to Zoho's powerful management engine with out-of-the-box, creative, and timely support.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.